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Social and Behavioral Sciences

2022

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Full-Text Articles in Educational Leadership

Internship Experiences Of Pre-Service Teachers: A Case Study Of Efl Korean Students In The Philippines, Gina B. Ugalingan, Aileen Bautista, Rochelle Irene Lucas Dec 2022

Internship Experiences Of Pre-Service Teachers: A Case Study Of Efl Korean Students In The Philippines, Gina B. Ugalingan, Aileen Bautista, Rochelle Irene Lucas

Journal of English and Applied Linguistics

Various studies on the different experiences of pre-service teachers who are non-native speakers of English emerged to strengthen the teaching curriculum and empower them to be equipped as they take the role of classroom teachers. Some foreign students even study abroad to strengthen their proficiency in the English language; more so, other teacher education programs offer internships abroad. Studies support that teaching internship experiences impact shaping novice teachers’ identity (Borg, 2003; Kim & Cho, 2014; Ulla, 2016). This case study describes the teaching experiences of eight Korean pre-service teachers during their internship. The participants were students under the program of …


The Impact Of Job Satisfaction On Retention And Motivation For Leadership Advancement Of The U. S. Citizenship And Immigration Services (Uscis) Millennial Supervisors, Kelvin Medlock Dec 2022

The Impact Of Job Satisfaction On Retention And Motivation For Leadership Advancement Of The U. S. Citizenship And Immigration Services (Uscis) Millennial Supervisors, Kelvin Medlock

Dissertations

Purpose: This explanatory mixed-methods study aimed to identify the job satisfaction level of millennial supervisors at the five service centers of the U. S. Citizenship and Immigration Services (USCIS). Additionally, it identified the impact that job satisfaction levels have on their job retention and motivation for leadership advancement.

Methodology: An explanatory sequential design data collection method was used to identify and describe the level of job satisfaction of USCIS millennial supervisors. This Minnesota Satisfaction Questionnaire (MSQ) was completed by the participants and was followed by an open-ended interview designed to collect in-depth data on job satisfaction factors’ impact on retention …


My Muse Of Fire Is Ubuntu: My Black Lives Matter Re-Awakening Of Purpose, Gwendolyn C. Webb Dec 2022

My Muse Of Fire Is Ubuntu: My Black Lives Matter Re-Awakening Of Purpose, Gwendolyn C. Webb

Journal of Multicultural Affairs

Poetry, as a genre, allows one to express emotion as a tool to stimulate thought and action. This piece shares the importance of culturally responsive leadership and teaching from the perspective of a university professor seeking to strengthen her critical consciousness. The muse of thought as a precursor to action was motivated by personal and professional development as it relates to truly embracing Black Lives Matter during the pandemic. This muse shares a transformation in the development of proactive and strength-based perspectives in leading and teaching African American learners.


Practice Into Policy And Policy Into Practice: An Interview With Dr. Carol Dahir, Jennifer K. Niles Dec 2022

Practice Into Policy And Policy Into Practice: An Interview With Dr. Carol Dahir, Jennifer K. Niles

Journal of School-Based Counseling Policy and Evaluation

A leader in the field of school counseling and school counselor education, Dr. Carol Dahir has engaged in policy development at state, national, and international levels. Through her work, she has served as an advocate for the profession and its advancement. Dr. Dahir co-developed the American School Counselor Association (ASCA) National Standards for School Counseling Programs (1997) alongside Dr. Chari Campbell, which became guiding principles for the profession. Through her work, Dr. Dahir believes strongly in the implementation of moving policy into practice, highlighting this as a major theme of her reflection on our interview. The author offers implications for …


Leadership Skill Development In Master’S-Level Counselor Education, Charity A. Godfrey, Richard J. Cicchetti, Craig R. Blum, Gary Michael Szirony, Tamara Harris Dec 2022

Leadership Skill Development In Master’S-Level Counselor Education, Charity A. Godfrey, Richard J. Cicchetti, Craig R. Blum, Gary Michael Szirony, Tamara Harris

Journal of Educational Research and Practice

Student leadership identity is fast becoming one of the most critical challenges educational institutions face today. However, mental health counselors may be limited in the amount of education and training received as they become leaders in the field. There is currently no known mandate at the master’s level for leadership embedded within the counseling curriculum in the educational environment, although research suggests otherwise. The purpose of this correlational predictive empirical study was to investigate leadership identity characteristics as measured by the Socially Responsible Leadership Scale, Revision 2 (SLRS-R2), moderated by demographic factors. Multiple regression analysis was used to determine outcome …


Anishinaabe Values And Servant Leadership: A Two-Eyed Seeing Approach, Tori Mcmillan Dec 2022

Anishinaabe Values And Servant Leadership: A Two-Eyed Seeing Approach, Tori Mcmillan

The Journal of Values-Based Leadership

This meta-synthesis explores the connections between the Mishomis Teachings (also known as the Seven Grandfather Teachings within the Anishinaabe culture) and the principles of Servant Leadership. Through a systematic literature review of methodology and the theoretical frameworks of Two-Eyed Seeing and Ethical Space, The Mishomis Teachings and their connections to Servant Leadership are researched to answer: How is a Two-Eyed Seeing approach to Servant Leadership informed by Anishinaabe Values? The literature reveals significant connections between the Mishomis Teachings and Servant Leadership that provide an Indigenized perspective on values-based leadership practices. The implications of this study highlight a growing need …


The Ongoing Search For Democracy: A Comparative Analysis Of Racial Equality In Cuba And The United States, Michael T. Siderio Jr. Dec 2022

The Ongoing Search For Democracy: A Comparative Analysis Of Racial Equality In Cuba And The United States, Michael T. Siderio Jr.

Honors Student Research

This Capstone Project is structured as a comparative analysis of the fight for racial equality for Afro-Cubans in Cuba and how it compares to racial equality for African Americans in the United States, specifically focusing on contemporary issues relating to employment and economic opportunities, as well as police brutality. Historical background will be given on each topic within the scope of racial equality, and a comparative analysis on how they are similar and how they differ will also be provided. The overarching goal of the research on historical background and doing the comparative analysis is to synthesize both respective movements …


Critical (Re)Approach To Higher Education Admission Policy: The Impact Of Open Enrollment Policy Implementation, Shirdonna Yvonne Lawrence Dec 2022

Critical (Re)Approach To Higher Education Admission Policy: The Impact Of Open Enrollment Policy Implementation, Shirdonna Yvonne Lawrence

Theses and Dissertations

Federal and state policies affecting higher education, like the Morrill Land Grant Act of 1832, Brown vs. Board of Education, and Higher Education Act of 1965 have posited change regarding the proliferation of diversity and expansion of access (Thelin, 2011).

I analyzed BOT policies for enrollment and conducted a socio-diagnostic CDA on the implementation of admission policy to understand the impact of the policies’ implementation. I focused on 1) exploring how open enrollment (OE) policies were constructed, 2) how institutions adopt and interpret these policies, and 3) how individuals at the institution enact these policies, by conducting a discourse-historical analysis …


Educators’ And Parents’ Attitudes Toward The Inclusion Of Students With Emotional And Behavior Disorders, Shannon L. Howze Dec 2022

Educators’ And Parents’ Attitudes Toward The Inclusion Of Students With Emotional And Behavior Disorders, Shannon L. Howze

Dissertations

Educating students with emotional and behavior disorders (EBD) has historically been a difficult task for educators (McKenna et al., 2021). The general education setting comes with many barriers when attempting to include students with EBD to the equation. Parents are instrumental to the success of their students with EBD regardless to the setting. Educators may lack in the skills needed to communicate, educate, and understand students with EBD. Without educators and parents collectively communicating and collaborating, students with EBD will not have the opportunity to have the positive experiences and outcomes to be successful. Applying the theoretical frameworks of Bandura’s …


Military Command Authority: A Phenomenological Study Of How U.S. Army Company-Grade Leaders Experience Insubordination, Thomas Woods Stone Dec 2022

Military Command Authority: A Phenomenological Study Of How U.S. Army Company-Grade Leaders Experience Insubordination, Thomas Woods Stone

Doctoral Dissertations and Projects

The purpose of this hermeneutic phenomenology is to explore the experiences of U.S. Army company commanders regarding insubordinate acts aimed at undermining their legitimate command authority. The theory guiding this dissertation is French and Raven’s (1959) theory of social power, which states that power is divided into five unique forms that leaders use in exercising their will to accomplish tasks. This study particularly considers the legitimate power base, a form of social power often asserted by virtue of holding an office or formal organizational position. The setting is an Army post in western United States; the study sample comprises three …


Reconciling Self-Censorship: A Qualitative Study Of The Experiences Of University Staff And Administrators, Leigh C. Morales Dec 2022

Reconciling Self-Censorship: A Qualitative Study Of The Experiences Of University Staff And Administrators, Leigh C. Morales

Doctoral Dissertations

In addition to a global pandemic, the past three years have been marked by racial, social, and political unrest. These circumstances add meaningful context to examine and better understand factors that undermine free expression and contribute to self-censorship among university staff and administrators. To date, few studies have holistically explored the unique experiences of university staff and administrators with self-censorship and how this phenomenon affects their experience on college and university campuses. Understanding why staff and administrators choose to self-censor may allow for a deeper discussion about speech climate and the degree to which colleges and universities implement and uphold …


First-Generation Leaders: A Qualitative Examination Of Characteristics, Traits, And Identity Of First-Generation Graduates In Leadership, Jamie Woolery Dec 2022

First-Generation Leaders: A Qualitative Examination Of Characteristics, Traits, And Identity Of First-Generation Graduates In Leadership, Jamie Woolery

Masters Theses & Specialist Projects

This study looked at first-generation college graduates and their paths to successful leadership roles. First-generation college students are defined by the National Association of Personnel Administrators (NASPA) as students from families in which their biological parents did not complete a four-year college degree (NASPA, 2017). An investigation was conducted on demographics, access to education, opportunity, and other factors that lend themselves to successful first-generation leaders who changed the narrative for themselves and their communities. This study looked at the previously conducted literature to provide background support for the need of the research, along with further recommendations and interviews which added …


Contact Center Healthcare Worker Stress Levels During Times Of Rapid Change, Christine Dvorak Dec 2022

Contact Center Healthcare Worker Stress Levels During Times Of Rapid Change, Christine Dvorak

Leadership Education Capstones

The purpose of this study is to explore the factors contributing to stress during times of rapid change with healthcare staff working behind the scenes in a contact center. This study will focus on contact center employees working in a healthcare setting where rapid change is frequent and how this impacts individual stress levels. The research currently shows that burnout and increased stress is on the rise for the front-line staff working in healthcare (Meese et al., 2021). To better support contact center employees, it will be imperative to understand the causes of stress and burnout in their roles. Once …


K-5 Elementary Alternative Program: A Case Study, William E. Scheuer Iv Dec 2022

K-5 Elementary Alternative Program: A Case Study, William E. Scheuer Iv

Electronic Theses and Dissertations

The purpose of this case study was to examine how the K-5 elementary alternative program All Students Can Thrive (ASCT) used student-centered learning practices to influence the whole child. There is a lack of research on K-5 elementary alternative programs, such as ASCT, and specifically those that integrate student-centered learning practices to influence the whole child. Literature does not contain universally accepted interventions that are effective in the elementary alternative setting to help students return to the mainstream classroom setting better prepared to display appropriate behaviors when a student is removed from a mainstream classroom setting due to disruptive behaviors. …


Values And Power As Levers To Influence Accountability Policy In Virginia: A Case Study, Angela M. Rhett Dec 2022

Values And Power As Levers To Influence Accountability Policy In Virginia: A Case Study, Angela M. Rhett

Educational Foundations & Leadership Theses & Dissertations

The education landscape has been inundated in recent decades with a plethora of accountability measures. New mandates and processes are conceived at the hands of policymakers, and concepts such as power and values are at the core of accountability changes. The purpose of this research study was to uncover the web of unwritten structures and systems in place that influence the educational accountability policy process using complexity theory as the guiding theoretical framework (Shoup & Studer, 2010). Complexity theory dispels the notion of simplistic cause and effect relationships as predictors for accountability trends, and, instead, posits the multiplicity of factors …


The Impact Of The Covid-19 Pandemic On School Psychology Internship Outcomes, Julie Q. Morrison, Kizzy Albritton, Elana Bernstein, Susan C. Davies, Laurice Joseph, Katherine R. Mezher, Jennifer Reynolds, Richard W. Vanvoorhis Nov 2022

The Impact Of The Covid-19 Pandemic On School Psychology Internship Outcomes, Julie Q. Morrison, Kizzy Albritton, Elana Bernstein, Susan C. Davies, Laurice Joseph, Katherine R. Mezher, Jennifer Reynolds, Richard W. Vanvoorhis

Counselor Education and Human Services Faculty Publications

The Ohio Internship Program in School Psychology was forced to adapt abruptly to the changing circumstances brought on by the novel coronavirus (COVID-19) pandemic beginning in March 2020. The purpose of this study was to determine the extent to which the school psychology internship outcomes were negatively affected by the COVID-19 pandemic in terms of supervisors' ratings of intern competencies, the number of students served by interns, and the outcomes of academic and behavior interventions supported by interns. Findings of the annual evaluation of the Ohio Internship Program in School Psychology for the school year directly affected by the pandemic …


Mentoring: The Factors That Contribute To Persistence To Graduation For African American Males In Predominantly White Institutions In Missouri, Paula Miller Nov 2022

Mentoring: The Factors That Contribute To Persistence To Graduation For African American Males In Predominantly White Institutions In Missouri, Paula Miller

Dissertations

Due to several decisions by the United States Supreme Court in the 19th and 20th centuries, African Americans were granted access to PWI’s of higher education. However, African Americans still face challenges in obtaining post-secondary education. For example, in 2019 – 2020, according to the National Center for Educational Statistics (2021), 13.1% of African Americans graduated with master’s degrees. Additionally, in 2020, 19% of African Americans attained a post-secondary degree in Missouri (Towncharts.com, 2021).

Despite access, the number of African Americans obtaining degrees remains low. And, when the lens is focused on African American males, the numbers are …


Science, Technology, Engineering, And Mathematics (Stem) Project-Based Learning (Pbl) Education: A New Mexico Case Study For Equity And Inclusion, Kimberly A. Scheerer Nov 2022

Science, Technology, Engineering, And Mathematics (Stem) Project-Based Learning (Pbl) Education: A New Mexico Case Study For Equity And Inclusion, Kimberly A. Scheerer

Teacher Education, Educational Leadership & Policy ETDs

This research addresses how student participation in Science, Technology, Engineering, and Mathematics (STEM) project-based learning (PBL) education activities encourages underrepresented minority student achievement in STEM career field trajectories. Seven New Mexico high school counselors and 12 STEM organization personnel were interviewed during this study. Their responses represent the nuanced professional voices where New Mexico public education intersects with STEM student interest and cultural influence.

For students, STEM PBL can foster deep integration across educational disciplines and enhance STEM career trajectory interest and readiness. STEM education converged with PBL methodologies has the ability to leverage community support while broadening student networks. …


E2: Equity And Excellence Framework - A Pathway To Advancing Educational Equity And Excellence, Evan M. Glazer, Adrienne Coleman Nov 2022

E2: Equity And Excellence Framework - A Pathway To Advancing Educational Equity And Excellence, Evan M. Glazer, Adrienne Coleman

Publications & Research

Considering there is a national and global equity focused call to action, the Illinois Mathematics and Science Academy engaged in a process to institutionalize and operationalize Equity and Excellence to address educational inequities. This process included creating an educational case for engaging in Equity and Excellence, policy development, capacity building to engage in equity work, an inclusive and comprehensive data collection methodology, data meaning making, as well as an equity and excellence plan and scorecard development. This workshop will provide participants with an understanding of educational equity, share tools to assist educational institutions in drafting data-informed equity and excellence policy/plans, …


Covid-19 Pandemic Impact Report At The University Of New Mexico, Lisa A. Marchiondo, Shannon Sanchez-Youngman, Teagan Mullins, Naila V. Decruz-Dixon, Melanie E. Moses, Julia Fulghum Nov 2022

Covid-19 Pandemic Impact Report At The University Of New Mexico, Lisa A. Marchiondo, Shannon Sanchez-Youngman, Teagan Mullins, Naila V. Decruz-Dixon, Melanie E. Moses, Julia Fulghum

ADVANCE Reports

This report outlines four overarching issues that the COVID-19 pandemic raised or amplified for faculty, based on a survey of full-time faculty on the main campus of the University of New Mexico in Spring 2022. Some of the issues identified existed before the pandemic, which further exacerbated challenges and inequities. Results based on faculty gender, race/ethnicity, and job title are provided.

The report contains multiple recommendations for each of the four core issues that will assist individual faculty and improve campus climate and culture. Recommendations are often applicable to multiple issues, so we provide an appendix that cross-lists recommendations between …


Lived Experiences Of Latino(A) College Students Enrolled In A Historically Black College & University (Hbcu), Gabriel Crosby Nov 2022

Lived Experiences Of Latino(A) College Students Enrolled In A Historically Black College & University (Hbcu), Gabriel Crosby

Electronic Theses and Dissertations

For many first-generation Latino(a) college students, the college-setting is a new and scary place. Without the support of family and friends, the chances for them dropping out or not finishing their college education grow. Recognizing that Latinos(as) make up a growing segment of the college-going population, higher education institutions and their leaders must not only recruit individuals from this demographic population, but must also work to help these students remain enrolled and guide them to graduation. Institutions must be able to provide a welcoming campus culture and environment as a means of fostering student success. Historically Black College and Universities …


Investigating The Relational Element Of Trust In Teacher-Principal Relationships: An Autoethnographic Case Study, Angela Bradley Oct 2022

Investigating The Relational Element Of Trust In Teacher-Principal Relationships: An Autoethnographic Case Study, Angela Bradley

LSU Doctoral Dissertations

This autoethnographic case study was designed to investigate the relational aspect of trust, a characteristic of servant leadership, in the teacher-principal relationship. This trusting bond is an often overlooked, foundational element of a school’s success. I examined the role that trust plays in enhancing a school’s culture and how trust is established and maintained among one principal and teachers under my supervision. In addition, as researcher, I sought to uncover specific indicators that trust was present on a school campus. Finally, I sought to examine trust’s effects on collaboration and organizational commitment.

Through weekly reflections, I sought to examine my …


The Gendered, Racialized, & Dis/Abled Experiences Of Neurodivergent Black Women Graduate Students Across Higher Education, Kat Stephens Oct 2022

The Gendered, Racialized, & Dis/Abled Experiences Of Neurodivergent Black Women Graduate Students Across Higher Education, Kat Stephens

Doctoral Dissertations

Black women graduate students with dis/abilities; those identifying as neurodivergent are scarce in contemporary research. Throughout widespread disability studies, research, and the research on neurodiversity, this lack is consistent regarding minoritized race and gender groupings (Matthews, 2019; Strong et al., 2020). Larger neurodivergent, ADHD, and Autism conversations tend to skew toward White boys and men (Travers, 2018). The convergence of disability (race, gender, and place/space) as another marginalized community and diverse student population, is an additional gap in the literature, despite the benefits of DisCrit (Annamma et al., 2013). Black women graduate students with disabilities, specifically those identifying as neurodivergent …


How Well Does The New York State Higher Education Opportunity Program Work For Black Men? A Mixed Methods Study, Michael A. Dejesus Iii Oct 2022

How Well Does The New York State Higher Education Opportunity Program Work For Black Men? A Mixed Methods Study, Michael A. Dejesus Iii

Doctoral Dissertations

Previous research trended towards a deficit-oriented approach to understanding and explaining Black male underachievement. The past education research has focused on discussing the underachievement of Black males in Higher education. Finding solutions often were prescriptive in “fixing” behaviors in Black males to improve academic achievement. Additionally, there has been a trend towards race-neutrality in education policies, programs, and admissions criteria. And there is a lack of research on whether race-neutrality further exacerbates Black male underachievement by ignoring key race and gender targeted supports services that could improve Black male academic outcomes in higher education. While Black men have historically struggled …


Dismantling Institutional Whiteness: Emerging Forms Of Leadership In Higher Education, M. Cristina Alcalde, Mangala Subramaniam Oct 2022

Dismantling Institutional Whiteness: Emerging Forms Of Leadership In Higher Education, M. Cristina Alcalde, Mangala Subramaniam

Navigating Careers in Higher Education Series

Dismantling Institutional Whiteness: Emerging Forms of Leadership in Higher Education focuses on the experiences of women of color in leadership roles in higher education. Top roles historically have gone to white men, and leadership has not reflected the range of identities and people who make up higher education. Why? And why does this problem continue to this day? Most importantly, what can be done to bring about meaningful change?

Dismantling Institutional Whiteness gathers a range of first-person narratives from women of color and examines the challenges they face not only at a systemic level, but also at a deeply personal …


An Examination Of Emotional Resilience Among Athletic Trainers Working In The Secondary School Setting, Shaine Henert, William Pitney, Bethany Wood, Nicholas E. Grahovec, Tyler A. Wood Sep 2022

An Examination Of Emotional Resilience Among Athletic Trainers Working In The Secondary School Setting, Shaine Henert, William Pitney, Bethany Wood, Nicholas E. Grahovec, Tyler A. Wood

Internet Journal of Allied Health Sciences and Practice

Purpose: Athletic training is a demanding profession that is a stressor for many practitioners. Emotional resilience allows Athletic Trainers (ATs) to persist in their roles and benefit from long and successful careers. The purpose of this study was to explore the level of emotional resilience of ATs working in secondary school settings and identify factors perceived to contribute to or mitigate one's emotional resilience. Method: A sequential explanatory mixed-method design using a cross-sectional online survey followed by in-depth interviews was used to gather information from 160 (16% response rate) secondary school NATA members - 97 (60.6%) female; 63 (39.4%) male …


The Confidence Gap: How The Self-Esteem Of Middle School Females Affects Their Leadership Self-Efficacy, Amanda F. Bitner Sep 2022

The Confidence Gap: How The Self-Esteem Of Middle School Females Affects Their Leadership Self-Efficacy, Amanda F. Bitner

Electronic Theses and Dissertations

Though studies suggest social-emotional learning (SEL) programs have a positive impact on youth development, the focus, implementation, and consensus on SEL programs vary. These programs largely overlook adolescent self-esteem, which is at its lowest during the formative middle school years and twice as likely to be lower among females than males. This study attempted to understand whether SEL education impacts middle school females' self-esteem and leadership and whether their self-esteem and leadership self-efficacy correlate. Key research questions explored middle school females’ self-perception of their self-esteem and leadership self-efficacy levels. This quantitative descriptive study aimed to examine whether there was a …


Trauma-Informed Practices For Test-Taking Anxiety At The Elementary Grade Level, Kate Campbell, Shalini Mathew Aug 2022

Trauma-Informed Practices For Test-Taking Anxiety At The Elementary Grade Level, Kate Campbell, Shalini Mathew

Journal of Research Initiatives

Test -Taking Anxiety (TTA) is a challenging experience for children of all ages. Childhood exposure to trauma and adverse experience has been increasing. Fortunately, trauma-informed practices, such as mindfulness activities have become more widespread in schools throughout the last few years. Existing school counseling literature offers limited perspectives on how school counselors can support elementary students for TTA. This conceptual article explores the effects of trauma-informed practices on elementary-age students' test anxiety and overall academic success in schools and offers implications for practice.


Building Human And Organizational Capacity In A Small Nonprofit And Human Service Organization Through A Culture Of Leadership Development, Adam A. Silver Aug 2022

Building Human And Organizational Capacity In A Small Nonprofit And Human Service Organization Through A Culture Of Leadership Development, Adam A. Silver

The Dissertation in Practice at Western University

Nonprofit organizations are typically comprised of staff from different backgrounds and education, and with varying degrees of leadership experience. In many cases, underequipped staff members are thrust into senior roles without mentorship or development that would prepare them for increased responsibility, leading to operational challenges, depleted morale, and staff burnout. Furthermore, without developing future leaders, issues of succession planning become evident both at the organizational level, and at the sector level. These concerns, in part, can be remedied by embedding strategic and intentional leadership development into the organizational culture of small nonprofit human service organizations. The problem of practice (PoP) …


Enhancing Graduate Student Onboarding To Strengthen Graduate Student Sense Of Belonging And Ease The Transition Into Graduate School, Shannon Patiño Aug 2022

Enhancing Graduate Student Onboarding To Strengthen Graduate Student Sense Of Belonging And Ease The Transition Into Graduate School, Shannon Patiño

M.A. in Higher Education Leadership: Action Research Projects

The purpose of this action research was to study graduate students' sense of belonging enrolled in programs within the School of Leadership and Education Sciences (SOLES) at the University of San Diego (USD) and their transition experience. This study was guided by the question: How can I improve new student onboarding programming to increase graduate student sense of belonging during the early stages of our graduate students’ onboarding experience? How can I also create a resource to help ease the graduate student transition into graduate school?

Quantitative and qualitative data was collected through a survey and one-on-one interviews with graduate …