Educational Leadership Commons^™

Coaching Nurse Leaders In Conflict Management And Team Building To Improve Retention, Jeanette Black

Doctor of Nursing Practice (DNP) Projects

Abstract

Problem: Retention of assistant nurse managers (ANMs) was identified as a concern from interviews with executive leadership and ANMs employed at a large hospital within a Northern California integrated health system. The nurse leader orientation training was reviewed, with gaps identified in conflict management and team building.

Context: The attrition rate of U.S. nurse managers in 2010 was 8.3%, higher than executive nurse leaders, with replacement costs equal to 75% - 125% of a nurse manager’s salary (Loveridge, 2017). Employee turnover and dissatisfaction due to conflict can have detrimental effects on retention, productivity, morale, and quality of patient care. …

Improving The Employee Transfer Experience Within An Organization, Andrew Fockler

The Dissertation in Practice at Western University

This Organizational Improvement Plan examines how to improve an employee’s experience when transferring between departments within an organization. This Organizational Improvement Plan includes a historical review of a Canadian retail organization. Based on this historical review, I identify gaps between current and future visions to show where problems with existing training and development practices need to be resolved to reduce front-line employee turnover within an organization. The strategies within this paper support leaders through LEAD: Listen, Explore, Act and Develop, Change Management Model. The LEAD Change Management Model is an adaptation of Cawsey, Deszca, and Ingols’ (2016) Change Path Model, …

Changemakers Bend The Beam Inward: Contemplative Practices In Social Innovation Education, Catherine Northcutt

M.A. in Higher Education Leadership: Action Research Projects

Why, as a global community, are we collectively creating results that nobody wants such as poverty, hunger, and inequality? Learning about the United Nations’ 17 Sustainable Development Goals (SDGs) and the leadership learning and change theory known as Theory U by Otto Scharmer (2009), led to a profound shift in my awareness of the global challenges we face as a species and a strong desire to study Theory U. This action research report includes an explanatory account of my collaboration with the University of San Diego Global Social Innovation Community to cultivate vertical literacy (capacity for awareness of self and …

Expanding Educational Potential Through Multisector Partnership, Maija Thiel

Ed.D. Dissertations in Practice

This study examined efforts to establish and sustain collaborative educational partnerships across multiple sectors to support the resolution of complex community challenges related to skilled workforce gaps. Much attention has been placed on the politics, structures, and outcomes of such efforts, but there has been a lack of information on the relationships involved—especially within local contexts. This comparative case study of contrasting models of collaborative efforts within two communities focused on how each partnership was established and sustained, how they increased access to skilled careers, and how they were influenced by relational interdependence. This paper provides a narrative and thematic …

Exploring The Perceptions Of Leaders In Investor-Owned Utilities In California On Managing Organizational Change Initiatives, Maria Liza Legaspi

Dissertations

Purpose: The purpose of this qualitative study employing in-depth interviews was to identify the strategies and practices executive leaders and midlevel managers of investor-owned utilities (IOUs) perceive are effective in creating employee acceptance and support of organizational change and to identify the supports and barriers executive leaders and midlevel managers perceive as affecting employee acceptance or resistance to organizational change in IOUs.

Methodology: A qualitative research design enabled the capture of deeper thoughts and insights of executive leaders and midlevel managers of 4 IOUs in California. The study delved into the strategies and practices used by IOUs that are perceived …

Silicon Valley Immersion Program, Austin Phillips

Williams Honors College, Honors Research Projects

This paper explores how learning immersion experiences can improve the cache of the student experience at The University of Akron. Then the planning and coordination of northeast Ohio's first university-led silicon valley learning immersion trip, Zips in the Valley, are detailed.