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Developing Trust In A Cross-Functional Workgroup: Assessing The Effectiveness Of A Communication Intervention, Scott De Long

Education (PhD) Dissertations

Business organizations increasingly understand the benefits of forming cross-functional teams, which include collaborative efforts on new initiatives and solving for current issues in the organization. Putting together a group of people from different disciplines, however, is not enough to obtain the results businesses are looking to achieve. To be effective, groups must form into a team. There are two distinct differences between a group and a team. To build a team, a group must coalesce around a unifying mission, understanding, and agreement on the purpose of the team and what they need to accomplish to be successful. The second qualifying …