Higher Education Administration Commons^™

Planned Happenstance: Career Decision Making And Executive Leaders In The California Community College System, Rita Soultanian

Dissertations

Purpose: The purpose of this phenomenological study was to explore how community college leaders responded to unpredictable events and opportunities that affected their career decisions using the five elements of planned happenstance theory (Mitchell et al., 1999). A second purpose was to understand how California community college leaders perceived that career planning enhanced or hindered their career decision-making. A further purpose was to identify recommendations community college leaders believed will advance the career trajectories of future leaders.

Methodology: This study used a qualitative approach to understand the lived experiences of vice presidents of student services to provide insights to inform …

Leadership Identity Development Among Aspiring Women Leaders In Higher Education: A Phenomenological Study Of Formal Mentoring, Malia E. Roberts

Dissertations

Men have held the majority of presidencies, vice-presidencies, deanships, and other top administrative positions on college campuses since 1950 (Parker, 2015). The disproportionately low representation of women holding leadership roles in higher education is even more urgent considering few women ever reach the senior most leadership levels (Hannum et al., 2015). As such, the American Council on Education not only identified the need to increase the presence of women in leadership positions and to cultivate a pipeline of future leaders, but also the need to provide formal leadership training opportunities for women (Howard & Gagliardi, 2018). While various higher education …

Racism Without Race: The Racialization Of Middle Eastern And North African Students At U.S. Colleges, Hannah Mesouani

Dissertations

Although a growing body of literature covers the experiences of international students at U.S. colleges, the stories of those who do not fit into the U.S. racial schema remain untold. This study examined how Middle Eastern and North African (MENA) students understood their racial identities given the United States’ tense history with Islam and the MENA world. Using foundational texts on critical race theory, current scholarship on Arab Americans and foreign-born students, and facets of the Ethnic Identity Scale (EIS), this study examined the experiences of MENA students who study amid a national backdrop of xenophobia and racialized Islamophobia. This …

Equalizing Postsecondary Transition For At-Promise Youth Receiving Special Education Services: A Chance To Succeed, Karla R. Sanchez

Dissertations

Postsecondary transition can be difficult for At-Promise Youth Receiving Special Education Services (APYRSES). Special educators supporting postsecondary transition often manifest traditional and institutionalized forms of oppressive education while dismissing collective values and beliefs.

This qualitative case study examined the beliefs and attitudes shared by three special education teachers after being introduced to a justice-focused, humanizing intervention to facilitate postsecondary transition for APYRSES. The conceptualized intervention was grounded in liberatory educational frameworks and drew from critical, culturally affirming, sustaining, and humanizing theories that foster cultural reciprocity, self-determination skills, and antiracist social–emotional justice learning to afford opportunities for APYRSES to succeed. The …

Empowerment Agents: How Student Affairs Professionals Facilitate The Persistence Of Undocumented Students, Tiffany Paige

Dissertations

This qualitative study investigated how student affairs professionals (SAPs) assist undocumented students in their designated institutional roles, and how their support empowers undocumented students to persist. This research sought to document and assess how student affairs professionals—who interact with undocumented students— identify and respond to the issues they face in their work. Built on the theoretical frame of social capital, and using a thematic analysis design set forth by Braun and Clarke (2012), the researcher interviewed seven SAPs and used a phenomenological approach to design the study and to collect and analyze the data.

Two findings and five corresponding themes …

How Exemplary California Community Colleges Vice Presidents Of Student Services Use Conflict Leadership Strategies To Establish Common Ground And Produce Breakthrough Results: A Phenomenological Study, Ieisha Smith

Dissertations

Purpose: The purpose of this phenomenological conceptual replication study was to discover and describe how exemplary California Community Colleges vice presidents of student services establish common ground and produce breakthrough results by using the six domains of conflict leadership strategies (ethical behavior, shared interests, emotional intelligence, problem-solving, collaboration, and communication).

Methodology: This qualitative phenomenological study explored and described the impact of using conflict leadership strategies to establish common ground and produce breakthrough results as perceived by California Community Colleges vice presidents of student services. I was part of a thematic team of six peer researchers and faculty advisors who developed …

A Delphi Study Of Possible, Probable, And Desirable Futures At 4-Year U.S. Higher Education Institutions By 2035, Mary Cutia-Pluff

Dissertations

Purpose: The purpose of this study was to identify and describe educational changes at 4-year higher education institutions that are possible and probable by 2035 as perceived by a panel of experts. Additionally, the purpose was to determine the level of desirability of educational changes identified as probable by a panel of experts. Finally, the purpose was to describe actions necessary to promote the desirable educational changes by 2035 as perceived by the panel of experts.

Methodology: The Delphi method was used to survey 17 higher education experts from diverse disciplines. Four survey rounds gathered qualitative and quantitative data regarding …

Development Of Modeling Tools To Determine The Effects Of Customer Diversification On Customer Lifetime Value Volatility In Higher Education, Oscar Neal

Dissertations

As societies become increasingly global the competition for customers continues to increase. In competitive markets, it is important to identify a process to acquire and retain the most profitable customers. To discriminate customers, it is important to understand the value different customers bring to an organization. Much research has been done modeling customer value using customer lifetime value, however, there is limited research on the effect current customer diversity has on future customer lifetime value of future customer portfolios.

In this dissertation, a Lifetime Value Model considering the interaction between customer diversity, revenue management, and customer lifetime value in an …

Authentic And Unapologetic: Culturally Responsive Leadership Strategies Used By California Community College Senior-Level Leaders Of Color, Renee Craig-Marius

Dissertations

Purpose: The purpose of this qualitative study was to identify and describe how California Community College senior-level leaders of color are culturally responsive in their leadership strategies, based on Horsford, Grosland, and Gunn’s (2011) culturally relevant leadership framework.

Methodology: This qualitative ethnographic study identified and described the culturally responsive leadership practices utilized by 15 senior-level leaders of color within California Community Colleges and explored how their lived experiences and identities influence their ability to lead their institutions using the four dimensions of Horsford et al.’s (2011) culturally relevant leadership framework: political context, personal journey, pedagogical approach, and professional duty. …