Higher Education Administration Commons^™

Undergraduate Student Sense Of Belonging And Edtech Tool Engagement: A Mixed Methods Exploration Of The Virtual Campus Experience, Veronica Wilson

Dissertations

The contemporary postsecondary learning experience is heavily mediated by educational technology (EdTech) tools and yet little is known about the ways in which these tools impact student engagement and sense of belonging, two indicators which are important to student persistence and graduation. Using Strayhorn’s (2023) critical socioecological sense of belonging framework, this convergent mixed methods study offers insights into these relationships by examining student engagement with EdTech and student sense of belonging and the impact of student traits on the relationship between EdTech and sense of belonging. This study was conducted at a private, broad access Hispanic-Serving Institution in the …

Ripple Of Hope: Understanding The Lived Experience And Academic Achievement Of Latinx Students At Arrupe College And Dougherty Family College: A Case Study, Richard P. Virgin

Dissertations

One of the most common and important entry points into higher education for Latinx and other underrepresented students is through community college. However, national completion rates for Latinx community college students have been trailing their white peers. This gap in academic achievement has prevailed since the 1990s. The trailing rates of degree completion for Latinx students can lead to lower lifetime salary earnings, lack of career advancement, greater risk of losing employment, and an increased chance of living in poverty. However, a successful community college model may be seen as a disruptor in the educational sector due to its much …

"There Is Power In Being Out": A Three Article Approach Celebrating The Experiences Of Queer University Leaders, Andrew R. E. Lorenzana

Dissertations

Institutions of higher education were historically built to serve a wealthy, White, straight male student population and the leaders of these institutions still largely reflect these demographics. This project specifically aims to celebrate and amplify the life and career of university administrators who identify within the LGBTQ community. Mainly through the use of a portraiture methodology, this three-article study attempts to examine the ways in which LGBTQ identity and career influence one another.

Worldmaking and narrative will be used as a theoretical frame to help analyze the ways in which the telling of a queer individual’s story makes the world …

A Qualitative Case Study Of An Ultra-Brief Trait Emotional Intelligence Intervention For University Student Leaders, Britne K. Bacca-Haupt, Melinda R. Dilley, Fletcher J. Ferguson, Lisa C. Gillis-Davis, Jacqueline M. Schneller

Dissertations

Emotional intelligence gained interest in the early 1990s from researchers in hopes of assessing how understanding and developing emotions can help individuals be “healthy, rich, successful, loved, and happy” (Mayer et al., 2001, p. xi). Because of the expanded interest, increasing implications began occurring at the postsecondary level of education (Petrides et al., 2018). Trait emotional intelligence focuses on perceptions of oneself and others, illustrating how we regulate our emotions and recognize them in others. This qualitative study aimed to explore the impact of an ultra-brief intervention on the trait emotional intelligence development of university student leaders and how they …

Planned Happenstance: Career Decision Making And Executive Leaders In The California Community College System, Rita Soultanian

Dissertations

Purpose: The purpose of this phenomenological study was to explore how community college leaders responded to unpredictable events and opportunities that affected their career decisions using the five elements of planned happenstance theory (Mitchell et al., 1999). A second purpose was to understand how California community college leaders perceived that career planning enhanced or hindered their career decision-making. A further purpose was to identify recommendations community college leaders believed will advance the career trajectories of future leaders.

Methodology: This study used a qualitative approach to understand the lived experiences of vice presidents of student services to provide insights to inform …

Leadership Identity Development Among Aspiring Women Leaders In Higher Education: A Phenomenological Study Of Formal Mentoring, Malia E. Roberts

Dissertations

Men have held the majority of presidencies, vice-presidencies, deanships, and other top administrative positions on college campuses since 1950 (Parker, 2015). The disproportionately low representation of women holding leadership roles in higher education is even more urgent considering few women ever reach the senior most leadership levels (Hannum et al., 2015). As such, the American Council on Education not only identified the need to increase the presence of women in leadership positions and to cultivate a pipeline of future leaders, but also the need to provide formal leadership training opportunities for women (Howard & Gagliardi, 2018). While various higher education …

Racism Without Race: The Racialization Of Middle Eastern And North African Students At U.S. Colleges, Hannah Mesouani

Dissertations

Although a growing body of literature covers the experiences of international students at U.S. colleges, the stories of those who do not fit into the U.S. racial schema remain untold. This study examined how Middle Eastern and North African (MENA) students understood their racial identities given the United States’ tense history with Islam and the MENA world. Using foundational texts on critical race theory, current scholarship on Arab Americans and foreign-born students, and facets of the Ethnic Identity Scale (EIS), this study examined the experiences of MENA students who study amid a national backdrop of xenophobia and racialized Islamophobia. This …

Equalizing Postsecondary Transition For At-Promise Youth Receiving Special Education Services: A Chance To Succeed, Karla R. Sanchez

Dissertations

Postsecondary transition can be difficult for At-Promise Youth Receiving Special Education Services (APYRSES). Special educators supporting postsecondary transition often manifest traditional and institutionalized forms of oppressive education while dismissing collective values and beliefs.

This qualitative case study examined the beliefs and attitudes shared by three special education teachers after being introduced to a justice-focused, humanizing intervention to facilitate postsecondary transition for APYRSES. The conceptualized intervention was grounded in liberatory educational frameworks and drew from critical, culturally affirming, sustaining, and humanizing theories that foster cultural reciprocity, self-determination skills, and antiracist social–emotional justice learning to afford opportunities for APYRSES to succeed. The …

Empowerment Agents: How Student Affairs Professionals Facilitate The Persistence Of Undocumented Students, Tiffany Paige

Dissertations

This qualitative study investigated how student affairs professionals (SAPs) assist undocumented students in their designated institutional roles, and how their support empowers undocumented students to persist. This research sought to document and assess how student affairs professionals—who interact with undocumented students— identify and respond to the issues they face in their work. Built on the theoretical frame of social capital, and using a thematic analysis design set forth by Braun and Clarke (2012), the researcher interviewed seven SAPs and used a phenomenological approach to design the study and to collect and analyze the data.

Two findings and five corresponding themes …

How Exemplary California Community Colleges Vice Presidents Of Student Services Use Conflict Leadership Strategies To Establish Common Ground And Produce Breakthrough Results: A Phenomenological Study, Ieisha Smith

Dissertations

Purpose: The purpose of this phenomenological conceptual replication study was to discover and describe how exemplary California Community Colleges vice presidents of student services establish common ground and produce breakthrough results by using the six domains of conflict leadership strategies (ethical behavior, shared interests, emotional intelligence, problem-solving, collaboration, and communication).

Methodology: This qualitative phenomenological study explored and described the impact of using conflict leadership strategies to establish common ground and produce breakthrough results as perceived by California Community Colleges vice presidents of student services. I was part of a thematic team of six peer researchers and faculty advisors who developed …

A Delphi Study Of Possible, Probable, And Desirable Futures At 4-Year U.S. Higher Education Institutions By 2035, Mary Cutia-Pluff

Dissertations

Purpose: The purpose of this study was to identify and describe educational changes at 4-year higher education institutions that are possible and probable by 2035 as perceived by a panel of experts. Additionally, the purpose was to determine the level of desirability of educational changes identified as probable by a panel of experts. Finally, the purpose was to describe actions necessary to promote the desirable educational changes by 2035 as perceived by the panel of experts.

Methodology: The Delphi method was used to survey 17 higher education experts from diverse disciplines. Four survey rounds gathered qualitative and quantitative data regarding …

Development Of Modeling Tools To Determine The Effects Of Customer Diversification On Customer Lifetime Value Volatility In Higher Education, Oscar Neal

Dissertations

As societies become increasingly global the competition for customers continues to increase. In competitive markets, it is important to identify a process to acquire and retain the most profitable customers. To discriminate customers, it is important to understand the value different customers bring to an organization. Much research has been done modeling customer value using customer lifetime value, however, there is limited research on the effect current customer diversity has on future customer lifetime value of future customer portfolios.

In this dissertation, a Lifetime Value Model considering the interaction between customer diversity, revenue management, and customer lifetime value in an …

Authentic And Unapologetic: Culturally Responsive Leadership Strategies Used By California Community College Senior-Level Leaders Of Color, Renee Craig-Marius

Dissertations

Purpose: The purpose of this qualitative study was to identify and describe how California Community College senior-level leaders of color are culturally responsive in their leadership strategies, based on Horsford, Grosland, and Gunn’s (2011) culturally relevant leadership framework.

Methodology: This qualitative ethnographic study identified and described the culturally responsive leadership practices utilized by 15 senior-level leaders of color within California Community Colleges and explored how their lived experiences and identities influence their ability to lead their institutions using the four dimensions of Horsford et al.’s (2011) culturally relevant leadership framework: political context, personal journey, pedagogical approach, and professional duty. …

Remote Learning - The Future Of Education: Effective Instructional Strategies Used By Parent Educators And Recommendations For Building Capacity, Raelene Ferguson Haugen

Dissertations

Purpose: The purpose of this mixed methods Delphi study was to identify the remote learning instructional strategies used by expert Southern California parent educators for implementing the anticipatory set, modeling, checking for understanding, and guided practice elements of Madeline Cheek Hunter’s Instructional Theory Into Practice (ITIP) framework. The study sought to identify how expert Southern California parent educators rated the effectiveness of the remote learning instructional strategies in the aforementioned elements of Hunter’s ITIP framework. Additionally, the purpose was to generate recommendations from expert Southern California parent educators to build capacity in the identified effective instructional strategies.

Methodology: The classical …

Barriers To Post-Secondary Success, Douglas Swanson, Najeana Henderson, Maritza Sloan

Dissertations

This study reviews factors that prior studies have identified or failed to consider as barriers to post-secondary success. The three main areas include academic success for Latinx students after high school, organizational systems and their impact on African-American students’ postsecondary readiness, and what workers think of their high school education with regards to career preparedness.

Five factors are identified as major barriers for Latinx students to continue in a higher education system. A survey of former students from Saint Louis, Missouri, and Dallas, Texas, metroplex area identified 56 Latinx students that participated in an initial survey. This led to a …

A Phenomenological Study On The Impact Of Servant Leadership For Establishing A Culture Of High Performance As Perceived By High School Principals, Darrick Rice

Dissertations

Purpose: The purpose of this phenomenological study was to explore and describe the perceived impact of Patterson’s (2003) 7 servant leadership constructs on high school principals in establishing a culture of high performance.

Methodology: The qualitative phenomenological study described the lived experiences of high school principals who lead schools that have implemented Patterson's (2003) 7 servant leadership constructs for establishing a culture of high performance in Los Angeles County, California. The researcher was a part of 8 peer researchers and 2 faculty advisors. The data collection included virtual face-to-face semi structured interviews using a protocol developed by the thematic team. …

Self-Determination Theory And Faculty Behavior: A Quantitative Study Of Faculty Leaders' Use Of Assessment Evidence, Joseph D. Levy

Dissertations

Despite assessment of student learning being essential work in higher education, a number of institutions have noted faculty could more effectively be using assessment results (Jankowski et al., 2018; Kuh et al., 2015; Metzler & Kurz, 2019; Suskie, 2014). This study applied Self-Determination Theory (SDT) as a theoretical framework to provide context for faculty behavior associated with assessment actions (Fuller et al., 2016; Ryan & Deci, 2000). Mostly quantitative data were collected via electronic survey of faculty program leaders at a single institution, National Louis University (NLU). Results indicated a significant and positive relationship suggesting an increase in meeting the …

The Value Of Interactive Multimodal Online Higher Education Classrooms: Examining The Impact Of Interactive Multimedia-Based Instructional Design (Imbid), Andrea Munro

Dissertations

Purpose: Despite their affordability and convenience, online courses have higher student failure and dropout rates than ground based-courses. The purpose of this quantitative causal-comparative single-case study was to determine if there is a difference between interactive, multimedia-based online instruction and traditional text-based online instruction as it relates to the level of student performance, engagement, and satisfaction in higher education.

Methodology: This quantitative research design used inferential statistics to analyze the research questions. The researcher selected 13 text-based courses that were redesigned to become interactive, multimedia-based courses. Archival student performance, engagement, and satisfaction data was abstracted from both the text-based and …

How Navy And Marine Corps Veterans Make Meaning Of The College Choice Process In The Post-9/11 Gi Bill Era, Derek Abbey

Dissertations

The Post-9/11 GI Bill was implemented in 2009. Since then more than 1,900,000 people have used the benefit and more than $90 billion have been paid to institutions of higher learning and to Post-9/11 GI Bill users. During this period there has been a shift in the types of college and universities veterans attend, as well as the educational models they select. These shifts are different than the general population of students. This period also included a spike in questionable recruiting practices by some colleges. In response to many institutions taking advantage of veterans, the President of the United States …

An Analysis Of African-American Faculty Experiences During The Tenure Process, Katrina M. Hubbard

Dissertations

Abstract

How faculty allocate their time among research, teaching, and service, and the perceived quality of that work determines whether faculty obtain tenure or are released from the university (Bellas & Toutkoushian, 1999; Link, Swann, & Bozeman, 2008; Price & Cotten, 2006). Prior research indicated that African-American faculty comprised 4.5% of the faculty at high-activity research institutions and 3.5% of faculty at very-high-activity research institutions (The Chronicle of Higher Education Almanac 2016-2017, 2016).

The purpose of this study was to 1) document African-American faculty experiences during their tenure probationary period at PWI research institutions; 2) compare faculty experiences during the …

Community College Presidents And The Role Of Conversational Leadership, Jennifer K. Labounty

Dissertations

Purpose: The purpose of this phenomenological research study was to describe the behaviors that exemplary community college presidents practice to lead their organizations through conversation as depicted by Groysberg and Slind’s (2012) four elements of conversational leadership: intimacy, interactivity, inclusion, and intentionality.

Methodology: This qualitative, phenomenological study described the lived experiences of exemplary community college presidents as they lead their organizations through the use of conversational leadership. The sample population for this study was community college presidents who met the criteria of exemplary from single-college districts in Southern California. Data were gathered and triangulated from semistructured, in-depth interviews, participant observations, …

Leadership Competencies For The Community College Department Chairperson, Jason Carl Ross

Dissertations

Published in 2005, the American Association of Community Colleges developed a list of six leadership competencies deemed by stakeholders as essential to a community college leadership position. The six AACC leadership competencies include organizational strategy, resource management, communication, collaboration, community college advocacy, and professionalism, and they have been well researched with upper-level community college leadership, student services personnel, and boards of trustees. This research examined these competencies as they relate to the community college department chairperson.

Often viewed as a path to upper level leadership, the community college chairperson is both a faculty member and administrator, and chairpersons must represent …

The Relationship Of The Type Of Academic Advising And Parental Types On The Transition Of Freshmen Students To College, Elizabeth Ruth Gordon

Dissertations

The field of academic advising has evolved to incorporate more developmental approaches to academic advising, which includes analyzing a college student's personal or academic experience, as well as future career aspirations. An avenue of understanding a student’s background would be to understand the parental type to which students have been exposed. This study attempts to determine if there are relationships between academic advising type, parental type and transition of the freshmen college student. The purpose of this study was to examine the relationships of the academic advising types, including developmental and prescriptive advising, and parental types, whether permissive, authoritative, and …

The Use Of Receiver Operating Characteristic Curve Analysis For Academic Progress And Degree Completion, Joshua William Schutts

Dissertations

College student retention and graduation are important to students, institutions, and the community. Institutions must commit to understanding why students persist and depart in order to address student success. As a result, institutions and governmental entities have increased the emphasis they place on using data to improve student success and degree completion. An abundance of research suggests that background factors (such as high school GPA and ACT score) combined with environmental factors (such as one’s major and first semester GPA) are predictive of student success. However, the literature has yet to explore the value of ROC curve analysis as a …

A Mixed-Methods (Quantitative-Qualitative) Study To Identify The Perceived Level Of, Zeky Zardo

Dissertations

Different approaches to developing leaders have been established through various forms of self-assessment, action learning, and education and training activities (Smither et al., 2005). The existing body of research on the impact and success of college and university leadership development programs focuses heavily on undergraduate leadership programs and not graduate-level programs such as the Master of Business Administration (MBA) or the doctorate. The purpose of this mixed-methods (quantitative–qualitative) study was to identify the perceived level of transformational leadership skill development by students enrolled in a doctoral program in organizational leadership. In addition, it was the purpose of this study to …

Developmental Education At The Community College: An Exploration Of Instructional Best Practices And The Relationship Between Integration, Student Involvement And Rates Of Completion, Beverly Gayle Strickland Lewis

Dissertations

The purpose of this study was to explore the developmental education process within the community college system in Mississippi. Tinto’s (1993) Integration Theory and Astin’s (1993) Theory of Student Involvement were employed as a framework to assess and understand the relationship between academic integration, social integration, student involvement, and rates of completion.

This concurrent mixed method study identified best practices related to the successful completion of developmental education courses from the vantage point of the faulty and administration at the community college. A total of ten faculty and administrators from five of the community colleges in Mississippi were given a …

California Community Colleges Child Development Laboratory Schools, Shari Yates

Dissertations

Community colleges in California are the primary source for preparing the early childhood care and education (ECE) workforce. The California child development lab school mission is to prepare ECE practitioners, provide a laboratory where college students can study and research child development/education, and offer a service to children and families. There are many benefits that are derived from laboratory schools but many community college lab schools have been reduced and/or closed over the past three years. The purposes of this Delphi study were (a) to examine the most pressing issues, problems and barriers facing California community colleges child development labs …

Comparing Mississippi's Public University Graduation Rates For Community College Completers And Non-Completers, Andrew Clark Dale

Dissertations

This study is based on the notion that in Mississippi, a large number of Mississippi community college academic students transfer to 4-year universities in-state, as is the case in Alabama (Sacksteder LaClair, 2010). Mississippi community colleges have had a hard time tracking students who leave the institution without graduating. This study sought to document the most accurate numbers in community college completers and discover how many of Mississippi’s community college students are successful at the university level. Data were collected on former community college students at five of the state’s eight public four-year universities. The study revealed that 82% of …

A Phenomenological Study Of University Faculty Experiences With Disruptive Undergraduate Students In A Face-To-Face Classroom Or Laboratory Setting, Anne Marie Gillespie

Dissertations

Behavioral review teams on university campuses have become the standard since the shootings at Virginia Tech and Northern Illinois University. An institutional assumption is that faculty members will make referrals to these specialized teams when encountering disruptive students within their classrooms. Unknown is what actions faculty members actually take when faced with disruptive students in the classroom. This phenomenological study captures the experiences of faculty members with disruptive undergraduate students in face-to-face university classroom or laboratories.

All of the participants in the study described experiences with disruptive undergraduate students. Three female and three male faculty members, split evenly between tenured/tenure …

The Experiences Of Latina/O Executives In Higher Education, Leonard A. Savala Iii

Dissertations

This study will examine the experiences of Latina/o executives (President, Chancellor, Chief of Staff, Executive Vice President, Chief Academic Officer (CAO)/Provost, Central Senior Academic Affairs Officer, Dean of Academic College, Senior Administrative Officer, Senior External Affairs Officer and Chief Enrollment Management Officer, or any administrator with Vice President in their title) in higher education. Throughout the United States there are very few Latina/o executives at either community colleges or four-year universities. Of those Latina/o executives, most serve at community colleges instead of four-year universities. Those Latinos who have served in executive positions have acquired a wealth of knowledge through their …