Community College Leadership Commons^™

Sustaining A Career In Community And Technical College Leadership By Coping With Job Stress Through Emotional Intelligence, Claire Korschinowski

Dissertations

Purpose: The purpose of this study was to describe and explore the use of emotional intelligence for coping with organizational role stress as perceived by senior-level leaders serving as college presidents, vice presidents and deans in the Washington State community and technical college system. A second purpose of this study was to describe the differences in perceptions amongst senior-level leader’s use of emotional intelligence as a stress coping strategy.

Methodology: For this qualitative phenomenological study, data were collected through in-depth semi-structured interviews from 15 senior-level leaders. Participants identified a variety of ways emotional intelligence factors into coping with organizational …

A Qualitative Study To Discover And Describe Conflict Strategies Used By Exemplar Community College Presidents To Proactively Transform And Resolve Conflict As They Attempt To Shape The Future, Karen J. Bolton

Dissertations

The purpose of this thematic, qualitative phenomenological study was to discover and describe the lived experiences of exemplar community college presidents in the use of the six domains of conflict transformation behaviors and the impact these domains have on achieving common ground (collaboration, communication, emotional intelligence, ethics, problem-solving, and process) to achieve breakthrough results and transform conflict. This study considered the experiences, perceptions, and interpretations of exemplar leaders. To know and understand how successful community college presidents operated in their environment was both practical and significant. The need to research and study these leaders included understanding how they work through …