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A Multicase Study Exploring The Motivation Of Support Staff In The Office Of The Registrar, April M. Martin

Graduate Theses and Dissertations

Although a large body of research exists within higher education that focuses on factors related to faculty motivation and student motivation, there is limited research concentrated on the motivation of college and university administrative staff. This study examined how job duties, work processes, elements of the work environment, and leadership styles are related to employee motivation, specifically the motivation of front-line support staff who work in the Office of the Registrar. Additionally, I aimed to identify any disconnect between what support staff need and want from supervisors in the Office of the Registrar pertaining to motivation and supervisors’ behavior to …

Factors Used To Determine The Teaching Load For Chairs In Public Community Colleges, Mandel G. Samuels

Graduate Theses and Dissertations

As the complexities of the departmental chair continued to increase, so did the importance of having a process to use to fairly assign the teaching load for departmental chairs. In 1982 Carolyn Branch conducted a survey to identify the factors that were being used. She received input from the chief academic officers that a process, procedure or formula was needed (Branch, 1982). The factors identified in Branch’s research did not lead to the development of a process for chief academic officers to use.

There has been no published research on this topic since Branch’s research in 1982. Therefore, I decided …