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The Relationship Between Sales And Service Performance By Group Insurance Representatives Who Perform Both Functions, Ralph F. Hagemeier
The Relationship Between Sales And Service Performance By Group Insurance Representatives Who Perform Both Functions, Ralph F. Hagemeier
Dissertations
This descriptive study investigated the relationship between production service ratings and service performance ratings earned by the 60 group representatives assigned to its Midwest region by a large insurance company. Specifically, the study attempted to (a) collect data regarding the sales and service performance ratings earned by each member of the study group, (b) determine whether a relationship existed between the sales and service ratings for the total study group, and (c) determine whether a relationship existed between the sales and service ratings for those individuals within the study group to whom certain characteristics could be attributed.
In order to …
Path-Goal Theory Of Leader Behavior And Its Relation To Job Satisfaction As Moderated By The Intrinsic Motivation Of The Task, Diane Lloyd Gillo
Path-Goal Theory Of Leader Behavior And Its Relation To Job Satisfaction As Moderated By The Intrinsic Motivation Of The Task, Diane Lloyd Gillo
Dissertations
The path-goal theory of leadership, based on an expectancy formulation of motivation, provides a potent schema for the investigation of the relationship between leader behavior and subordinates' satisfactions in the workplace. The inclusion of task related satisfactions has been dealt with as a contingency factor, but this study included the measurement of task design variables consistent with the task design literature.
According to the path-goal theory, leaders are effective because of their impact on subordinates' motivation, ability to perform effectively, and satisfactions. The study was designed to analyze the relationship between the independent variable of leader behavior and the dependent …