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Full-Text Articles in Education

Methods Of A Narrative Inquirist: Storying The Endured Teacher Identity, Taylor Norman Nov 2020

Methods Of A Narrative Inquirist: Storying The Endured Teacher Identity, Taylor Norman

The Qualitative Report

While I was a young English language arts teacher, my teacher identity matured in a nurturing environment cultivated by my veteran colleagues. Finding that this is not the common narrative told by beginning teachers (Alsup, 2019, 2006; Danielewicz, 2001), I wondered what impact sharing the stories of my veteran colleagues could have on young teachers. The purpose of this paper is to explain why narrative inquiry fit the parameters of this particular inquiry, what methods were utilized and how the project was constructed. Like Spector-Mersel (2011), I intend to describe my use of narrative inquiry to expand its conceptual and …


Understanding Efl Teachers’ Beliefs And Practices In Efl Classrooms: A Phenomenological Approach To The Impact Of Teacher Education Program In Bangladesh, Abdul Karim, Liza Reshmin, Muhammad Kamarul Kabilan, Faheem Hasan Shahed, Mohammad Mosiur Rahman, Manjet Kaur Mehar Singh Oct 2020

Understanding Efl Teachers’ Beliefs And Practices In Efl Classrooms: A Phenomenological Approach To The Impact Of Teacher Education Program In Bangladesh, Abdul Karim, Liza Reshmin, Muhammad Kamarul Kabilan, Faheem Hasan Shahed, Mohammad Mosiur Rahman, Manjet Kaur Mehar Singh

The Qualitative Report

The construction of teacher beliefs through teacher education programs and their impact on classroom practices has drawn enormous attention in the concurrent literature. Yet in Bangladesh, little is known about the construction of teacher beliefs through teacher education programs and the impact of teacher beliefs on their classroom practices. Pertinently, the current study aimed at answering the questions regarding teachers’ beliefs about teaching before and after the completion of the TESOL (Teaching English to Speakers of Other Languages) programs to identify the changing patterns of their beliefs. In addition, the study explored their classroom practices to examine whether teachers’ beliefs …


Key Stakeholders’ Lived Experiences While Implementing An Aligned Curriculum: A Phenomenological Study, Pedro P. Aguas Oct 2020

Key Stakeholders’ Lived Experiences While Implementing An Aligned Curriculum: A Phenomenological Study, Pedro P. Aguas

The Qualitative Report

Furthering innovation in English as a foreign language curriculum has been a concern for the Colombian educational system for many years. Nevertheless, the major attempts at the national level continue to fail. Through this phenomenological study of 12 participants at a an urban public school in grades 6-12 I attempted to answer the phenomenological question, “What were the lived experiences of key stakeholders involved in implementing an aligned curriculum at an urban public school in a northern city in Colombia, South America? “The theoretical framework that guides this study included innovation, the theory of policy attribution, and the learner-centered philosophy. …


A Phenomenological Study Of Filipino Immigrant Teachers In South Texas, Olivia Panganiban Modesto Aug 2020

A Phenomenological Study Of Filipino Immigrant Teachers In South Texas, Olivia Panganiban Modesto

The Qualitative Report

This study explored the meanings held by Filipino immigrant teachers of their experiences as public school teachers in South Texas. A hermeneutic phenomenological approach was used in interviewing seven Filipino immigrant teachers who taught various subjects and grade levels. This qualitative method was useful in understanding subjective experiences, forming insights about individuals’ motivations and actions. The research question asked was: What does it mean to be a Filipino immigrant teacher in a public school in South Texas? After a careful inductive analysis of data collected, it was apparent that they viewed their experiences as an opportunity, challenge, and growth. The …


Conducting Qualitative Longitudinal Research On Learning To Teach English Pronunciation: Challenges, Pitfalls…Coffee, And Bubbles!, Michael Burri Aug 2020

Conducting Qualitative Longitudinal Research On Learning To Teach English Pronunciation: Challenges, Pitfalls…Coffee, And Bubbles!, Michael Burri

The Qualitative Report

Inquiries into the impact of second language teacher education on the development of teachers' practices, beliefs, and knowledge have increased substantially in the last few years. However, most studies tend to investigate the process of second language teacher learning over a relatively short period of time, and only limited literature addresses methodological considerations in longitudinal research, making the design of this type of study potentially challenging for researchers. The aim of this paper is to first describe an ongoing project which explores the process of teachers learning to teach English pronunciation over a period of six years. Following an overview …


The Perverse Dynamics Of University Career: A Narrative Analysis Based On The Personal And Professional Implications, Gustavo González-Calvo, Alejandra Hernando-Garijo, David Hortigüela Alcalá, Ángel Pérez-Pueyo Aug 2020

The Perverse Dynamics Of University Career: A Narrative Analysis Based On The Personal And Professional Implications, Gustavo González-Calvo, Alejandra Hernando-Garijo, David Hortigüela Alcalá, Ángel Pérez-Pueyo

The Qualitative Report

We seek to describe some of the features and symptoms that define novice university teachers in their attempts to pursue a professional career at university. Presently, university culture revolves around the evaluation of professionals based on the quantity of work published in high-impact journals (“weight evaluations”).This situation not only has its effects at a personal level, but also on the quality of the education that teachers might wish to impart. Nine university teachers -five women and four men- with experience of between three and five years in different knowledge areas were interviewed to ascertain these symptoms. The results reflected the …


Using A Crosswalk To Organize The Literature Review, Shirley M. Matteson, Sheri L. Warren Jul 2020

Using A Crosswalk To Organize The Literature Review, Shirley M. Matteson, Sheri L. Warren

The Qualitative Report

A literature crosswalk is a valuable tool for researchers, whether novice or seasoned scholars, that can be used in organizing and synthesizing existing literature. This article provides practical advice for creating a literature crosswalk and how to use the tool to develop a literature review. Benefits of using a literature crosswalk include organizing a great deal of information in an easily searchable format, developing deeper understanding of the literature, and finding trends across multiple research studies in regard to methodology, theories used, types of participants, settings, and so forth.


“Taking The Most Delicate Care”: Beginnings Of A Mentoring Relationship Between Teachers And Coaches In An Australian School, Jane Southcott, Karen Marangio, Donna Rady, Maria Gindidis Jul 2020

“Taking The Most Delicate Care”: Beginnings Of A Mentoring Relationship Between Teachers And Coaches In An Australian School, Jane Southcott, Karen Marangio, Donna Rady, Maria Gindidis

The Qualitative Report

We explore the beginnings of professional coaching/mentoring relationships between teachers and university mentors in an Australian school. Often overlooked, initial steps are crucial, holding the seeds of eventual success or failure. Our mentoring program was undertaken in a large, independent, co-educational school in suburban Melbourne, Victoria. In our constructivist study, underpinned by our desire to explore on the lived experiences of others, we report on the understandings of three of the mentors/researchers and the teachers that they worked with. We gathered data from teacher-written statements and mentor journals. Using thematic analysis, we developed our findings, performing epoché as we hold …


“I Wish I Knew What I Know Now”: Exploring Psychology Undergraduate Students’ Experiences When Learning About Qualitative Research And Caqdas, Neringa Kalpokaite, Ivana Radivojevic Jul 2020

“I Wish I Knew What I Know Now”: Exploring Psychology Undergraduate Students’ Experiences When Learning About Qualitative Research And Caqdas, Neringa Kalpokaite, Ivana Radivojevic

The Qualitative Report

Learning to conduct qualitative research and use computer-assisted qualitative data analysis software (CAQDAS) can be challenging, which is why it may be more effective to introduce the craft of qualitative research to undergraduate students who have the time and space to learn, even make mistakes, and ultimately build a better understanding for their future studies and careers. There are relatively few published studies sharing insights on teaching qualitative research and CAQDAS to undergraduate students. This descriptive qualitative case study explores students’ experiences in a qualitative research course for undergraduate psychology students, with the aim of discerning how feasible learning both …


Keeping Teachers Afloat With Instructional Coaching: Coaching Structure And Implementation, Siaw Hui Kho, Thapanee Khemanuwong, Shaik Abdul Malik Mohamed Ismail Jul 2020

Keeping Teachers Afloat With Instructional Coaching: Coaching Structure And Implementation, Siaw Hui Kho, Thapanee Khemanuwong, Shaik Abdul Malik Mohamed Ismail

The Qualitative Report

Despite the press for instructional coaching as a form of effective teacher professional development (TPD), there is still a need to understand what instructional coaching is and how its operations look like. Meanwhile, the coaching literature provides scant guidance particularly about the coaching implementation in the Malaysian context. For the purpose of this study, we explored the processes of instructional coaching in Sarawak, particularly focusing on conceptualising the coaching processes to fine-tune teaching practice. Employing a qualitative case study design, we conducted non-participant observations on coaching conferences of four coach-teacher pairs on a one-to-one basis. We analysed the data obtained …


The Teachers’ Assessment Knowledge And Practice: Contribution Of The Past-Time Experiences To The Present-Time Decision, Ummi Rasyidah, Novita Triana -, Ali Saukah Jul 2020

The Teachers’ Assessment Knowledge And Practice: Contribution Of The Past-Time Experiences To The Present-Time Decision, Ummi Rasyidah, Novita Triana -, Ali Saukah

The Qualitative Report

It is interesting to scrutinize that many variables contribute to a teacher’s assessment knowledge and practice. The teacher’s knowledge is required to comprise not only those of the subject matter and general pedagogy but also that of students. What the teacher experienced as a student-teacher in higher education context likely transformed into her knowledge of teaching, intertwining with her insights of the current development in teaching and learning as well as technology. Using narrative inquiry as its method, the present study highlights a female Indonesian teacher’s assessment knowledge and practice within the context of higher education. The essentials of having …


A Dynamic Interplay Of Professional Identities: Teacher-Researcher’S Identity (Re)Construction, Karolina Achirri Jun 2020

A Dynamic Interplay Of Professional Identities: Teacher-Researcher’S Identity (Re)Construction, Karolina Achirri

The Qualitative Report

While recent years have seen a research interest in the concept of teacher identity, still less is known about the interplay between teacher-researcher identity. This issue is important for the fields of applied linguistics and teacher education because it sheds light on teacher-scholars’ identity realizations. In this study, I examine the interrelations of teacher and researcher identity across different contexts and spaces. Namely, I analyze the trajectories of one teacher as he moved through countries and educational experiences. Data sources included semi-structured interviews, artifacts, and email correspondence. Beginning with the assumption that identity is a complex, dynamic, multidimensional, negotiated, and …


Is Qualitative Research In Education Being Lost In Spain? Analysis And Reflections On The Problems Arising From Generating Knowledge Hegemonically, Manuel Fernández-Navas, Noelia Alcaraz-Salarirche, Laura Pérez-Granados, Ana Yara Postigo-Fuentes Jun 2020

Is Qualitative Research In Education Being Lost In Spain? Analysis And Reflections On The Problems Arising From Generating Knowledge Hegemonically, Manuel Fernández-Navas, Noelia Alcaraz-Salarirche, Laura Pérez-Granados, Ana Yara Postigo-Fuentes

The Qualitative Report

In this paper we reflect on how qualitative research in education in Spain has become invisible, by asking a series of questions. What are the effects of this? What are the keys to understand this marginalisation of qualitative research? What are the implications for researchers and students? What challenges does qualitative research face in order to overcome this lack of visibility? To discuss these issues, we present a series of structured reflections in the form of an essay based on the preliminary impressions that have emerged in the course of a broader investigation that we are conducting and that focuses …


Examining Factors Facilitating Career-Changing Teachers’ Adaptation To Change And The Challenges They Encounter, Abdullah Çeti̇n, Fatma Sadik May 2020

Examining Factors Facilitating Career-Changing Teachers’ Adaptation To Change And The Challenges They Encounter, Abdullah Çeti̇n, Fatma Sadik

The Qualitative Report

The present case study was designed to examine factors that facilitate the adaptation process of science teachers who were appointed or transferred to state schools, the challenges they encountered, and how they coped with these challenges. It was carried out with the participation of six science teachers (three males, three females) working at state middle schools in Turkey. The data were gathered through interviews with the teachers and analyzed through content analysis using the NVivo program. The research results reveal that the prominent factors that facilitate teachers’ adaptation to school environments are their professional love, interest in students, effective communication, …


Art As Meditation: A Mindful Inquiry Into Educator Well-Being, Rachael Crowder, Jennifer Lock, Evelyn Hickey, Mairi Mcdermott, Marlon Simmons, Katrina Wilson, Rebecca Leong, Noeleen De Silva Apr 2020

Art As Meditation: A Mindful Inquiry Into Educator Well-Being, Rachael Crowder, Jennifer Lock, Evelyn Hickey, Mairi Mcdermott, Marlon Simmons, Katrina Wilson, Rebecca Leong, Noeleen De Silva

The Qualitative Report

Being prepared for the intensity and complexities that educators face in their work means building strategies for managing well-being. This qualitative study explored educators’ conceptualizations about their well-being using an arts-based, community-based participatory research (AB-CBPR) methodology. After a brief mindfulness meditation and contemplation of prompting questions, educators were invited to participate in drawing and writing reflections. The artifacts were coded to determine themes. Themes suggested the importance of human connectedness and interconnection, self care and nurturance, the healing qualities of the natural word, and the recognition that institutions need to provide space and resources to support educator well-being. The mindfulness-based …


Life Is Like A Box Of Derwents - An Autoethnography Colouring In The Life Of Child Sexual Abuse, Karen D. Barley Ms Feb 2020

Life Is Like A Box Of Derwents - An Autoethnography Colouring In The Life Of Child Sexual Abuse, Karen D. Barley Ms

The Qualitative Report

This autoethnographic study contains vignettes from my life of unrelated but interconnected experiences of sexual abuse which profoundly impacted my life through moments of epiphanous transformation. I am using my voice as the researcher and researched to write authentically and evocatively as a way of truth telling about a difficult subject. This autoethnography invites you to walk in the shoes of myself as the storyteller and for that reason the vignettes are deliberately provocative and expose aspects of my life that have previously been hidden. The vignettes weave together stories that have had a profound impact on me which eventually …


Emotional Landscapes Of Living, Learning, And Teaching: A Lens Within, From Learner To Teacher-Researcher, Marcela Gallardo, Maria Gindidis Feb 2020

Emotional Landscapes Of Living, Learning, And Teaching: A Lens Within, From Learner To Teacher-Researcher, Marcela Gallardo, Maria Gindidis

The Qualitative Report

This article explores experiences that have influenced my choices for becoming a teacher and then researcher. I used autoethnography as a research method to explore significant moments in my life during the years of both my primary and secondary education. The cumulative power of these life vignettes have been researched to understand the diverse emotional, complex and multilayered experiences of my formative years of childhood and how such emotions may have shaped my career choices and who I am at this very moment. This paper meticulously collected artifacts such as personal photos, newspapers, transcribed recordings of moments of intense emotions …


“Ready-Ready” To Teach: The Telling Case Of A Reflective Teacher-Practitioner, Olga Gould-Yakovleva Ph.D., Mary Mcvee Ph.D., David Fronczak M.Ed. Feb 2020

“Ready-Ready” To Teach: The Telling Case Of A Reflective Teacher-Practitioner, Olga Gould-Yakovleva Ph.D., Mary Mcvee Ph.D., David Fronczak M.Ed.

The Qualitative Report

This qualitative telling case study was situated within a broader project, which explored how the research participants modified their teaching after having completed their master’s program. We investigated reflective stance of a teacher-practitioner who was a graduate of a Master’s Literacy Specialist program, which promoted reflective teaching practices using videos of students’ own teaching. The research questions were: (1) How does the participant demonstrate his use of a reflective stance with regard to teaching practices? (2) What are the modifications in teaching practices that were made by the participant after the reflective video pedagogy course used in his graduate practicum? …


Learning To Teach In Diverse Schools: Two Approaches To Teacher Education, Ashlee B. Anderson, Brittany A. Aronson Jan 2020

Learning To Teach In Diverse Schools: Two Approaches To Teacher Education, Ashlee B. Anderson, Brittany A. Aronson

The Qualitative Report

With this paper, we explore two approaches to teacher education, paying attention to how teachers are prepared to work in diverse school settings in a time of increasingly competitive neoliberal, market-based reform. These two approaches reflect completion of a traditional teacher education program and completion of Teach for America (TFA). The findings are based on two independent interview studies that are informed by the researchers’ joint commitments to postcritical ethnography, which consider issues associated with positionality, reflexivity, objectivity, and representation. The first interview study engaged teachers who graduated from a traditional teacher education program, as well as two participants with …


Informal Learning About Teaching Among Novice University Professors, Laia Encinar-Prat, Joaquín Gairín Sallán Dec 2019

Informal Learning About Teaching Among Novice University Professors, Laia Encinar-Prat, Joaquín Gairín Sallán

The Qualitative Report

In this article, we present results of a study on informal learning about teaching among novice university professors at one university in Spain. The study identified teaching competencies developed through informal learning, strategies of informal learning used, and organizational factors that might foster or hinder the acquisition of teaching competencies. We gathered data through 18 individual interviews with novice university faculty, two focus groups with university professors, a document analysis and a focus group of experts. We conducted content analysis of the transcripts of the interviews and focus groups, as well as the documents obtained. The results showed that the …


Teaching Qualitative Research Methods Online: A Scoping Review Of The Literature, Chareen Snelson Nov 2019

Teaching Qualitative Research Methods Online: A Scoping Review Of The Literature, Chareen Snelson

The Qualitative Report

Online education has become well established as an avenue for flexible access to educational opportunities. Those who teach qualitative research methods online may find it difficult to locate research or best practice literature to inform practice. A scoping review was conducted to identify and synthesize the literature about teaching qualitative research methods courses online. Eleven peer-reviewed journal articles were identified through a scoping review of the literature. The TPACK framework, which defines teacher knowledge in terms of technological, pedagogical, and content knowledge, was used as a conceptual framework. Results from this scoping review indicate that online qualitative research methods educators …


Effecting Epiphanous Change In Teacher Practice: A Teacher’S Autoethnography, Karen D. Barley Ms, Jane Southcott Oct 2019

Effecting Epiphanous Change In Teacher Practice: A Teacher’S Autoethnography, Karen D. Barley Ms, Jane Southcott

The Qualitative Report

This study comprises of a series of autoethnographic vignettes stemming from Karen’s life experiences that provide a snapshot of her quest for equality and fairness in her personal life, as well as her professional life as a primary school and special education educator. Karen later became a teacher of teachers, keen to share what she had learned with her peers. It was when she began educating other teachers that she became even more self-reflective with the most poignant question being, what causes one to change their beliefs, attitude, or way of thinking? The included vignettes encapsulate significant stories, starting from …


Challenges Affecting The Implementation Of £50 Million In-Service Training Program For English Teachers In Bangladesh, Abdul Karim, Zohur Ahmed, Faheem Hasan Shahed, Mohammad Mosiur Rahman, Abdul Rashid Mohamed Oct 2019

Challenges Affecting The Implementation Of £50 Million In-Service Training Program For English Teachers In Bangladesh, Abdul Karim, Zohur Ahmed, Faheem Hasan Shahed, Mohammad Mosiur Rahman, Abdul Rashid Mohamed

The Qualitative Report

Numerous donor-sponsored in-service training programs have been operated in Bangladesh for English language teachers. EIA was the last donor-funded project that incorporated school-based training. It claimed to acquaint teachers with technology coupled with a lot of interactive activities to be incorporated in the classroom. The aim of the study was to identify the challenges faced by the secondary-school English language teachers in incorporating the elements learned in EIA training into their classroom practices and to identify the solutions to overcome the challenges. The present study undertook reflective theory developed by Wallace (1991). To conduct this study, semi-structured interview with the …


Curriculum-Making And Development In A Pakistani University, Said Imran, Mark Wyatt Oct 2019

Curriculum-Making And Development In A Pakistani University, Said Imran, Mark Wyatt

The Qualitative Report

Despite frequent calls for increased teacher engagement in curriculum-making and development, there are still many English language teachers worldwide who are required to work with materials that are either culturally inappropriate or inadequate. A related concern is that such materials may deprive teachers of their creative and professional capabilities to address students’ needs and interests, so that, weighed down by contextual challenges, the teachers then simply deliver the materials, adhering to the textbook closely. Contextual challenges faced by teachers may be more acute in the developing world. However, it is unclear to what extent teachers in under-resourced contexts cope. In …


Ma Tefl Students' Reflection On A Practicum Course: A Qualitative Study, Mohammed Farrah Sep 2019

Ma Tefl Students' Reflection On A Practicum Course: A Qualitative Study, Mohammed Farrah

The Qualitative Report

This study is qualitative in nature and is designed to analyze the experiences and perceptions of a group of MA students regarding an MA TEFL practicum course at Hebron University during the second semester of the academic year 2015/2016 and whether their experience improved their flair to convey educational practices to better serve students. The study was steered by experiential learning theory. The participants learned from their experiences, reflected on practical activities during the practicum course and contributed to a better understanding of the integration process between theory and practice. Three research questions addressed MA students’ experiences during the practicum …


Exploring The Betsy Rymes' Three-Dimensional Approach: A Review Of Classroom Discourse Analysis: A Tool For Critical Reflection, Ufuk Keles Sep 2019

Exploring The Betsy Rymes' Three-Dimensional Approach: A Review Of Classroom Discourse Analysis: A Tool For Critical Reflection, Ufuk Keles

The Qualitative Report

This book review examines the 2nd edition of Betsy Rymes' Classroom Discourse Analysis: A Tool for Critical Reflection. It includes an outline of each chapter's content, discusses the several distinctive features of the book, and its possible contribution to educational research from a practitioner's point of view. The book has nine chapters. The first four chapters first introduce the readers to basic concepts of discourse analysis within a three-dimensional approach, and then provides techniques and strategies for recording, viewing, transcribing and analyzing classroom talk through examples, activities, and questions. From Chapter V to VIII, Rymes focuses on particular resources utilized …


Serving The Less-Commonly-Trained Teacher: Perspectives From Arabic Instructors, Dustin De Felice, Amanda Lanier, Paula Winke Sep 2019

Serving The Less-Commonly-Trained Teacher: Perspectives From Arabic Instructors, Dustin De Felice, Amanda Lanier, Paula Winke

The Qualitative Report

As proficient speakers of less-commonly-taught languages seek to meet the demand for qualified instructors, they face a range of personal and professional challenges. In an effort to understand the perspectives of these instructors and their particular educational experiences and needs, we conducted a phenomenological case study of two aspiring Arabic teachers. Specifically, we sought insights into their lived experiences, their motivations for pursuing a graduate degree, their attempts to connect coursework with pedagogical practices, and their needs in terms of professional development. Our findings illuminate the intersecting objectives these instructors must achieve. They need to position themselves as qualified candidates …


Examining Researcher Identity Development Within The Context Of A Course On Par: A Layered Narrative Approach, Meagan Call-Cummings, Melissa Hauber-Özer, Giovanni Dazzo Sep 2019

Examining Researcher Identity Development Within The Context Of A Course On Par: A Layered Narrative Approach, Meagan Call-Cummings, Melissa Hauber-Özer, Giovanni Dazzo

The Qualitative Report

In this paper we explore the ways in which a group of doctoral students grapples with the epistemology of participatory action research (PAR) in relation to their own personal and professional identities and research agendas while taking a course on PAR. As a professor of research methodology and two doctoral students, we examine the entangled and often hidden processes of teaching and learning PAR in order to identify experiences or events that seem to prompt or deepen novice scholars’ understanding and foster confidence in their ability to enact the methodology themselves. Through analysis of participants’ course journals as a type …


Building Constructivist Learning Environment At Senior High School In Indonesia, Harjali Harjali Sep 2019

Building Constructivist Learning Environment At Senior High School In Indonesia, Harjali Harjali

The Qualitative Report

Constructivist learning environment enhances students to be actively participating in the classroom activity. The way is through relating students’ real-life situation with the knowledge that will be learned, thus, students are able to develop their comprehension of constructing a conceptual meaning of knowledge. It is essential to consider the students’ perspectives toward constructivist learning since they are the center of learning. The objective of this study is to investigate the teachers’ perception towards the implementation of constructivist in a language lesson. Six teachers were selected as the participants using purposive sampling technique. The data were obtained through in-depth interviews and …


The Capstone Journey: Exploring Design, Delivery And Evaluation In An Undergraduate Management Discipline Context, Heather Stewart Dr, Luke Houghton, Clare Burns Sep 2019

The Capstone Journey: Exploring Design, Delivery And Evaluation In An Undergraduate Management Discipline Context, Heather Stewart Dr, Luke Houghton, Clare Burns

The Qualitative Report

The focus of this paper is the development of a capstone management course and the application of educational action research through continual learning. In this article, we use the continual learning frame of plan, do, study, and act to underpin an educational action research design on the development of a capstone management course. As part of an Active Learning Trial, the development of the capstone experience has been captured in the embodiment of that experience. Our aim is to guide other academics in developing their own capstone course, particularly, within management with extension into other disciplines. Through continual improvement, we …