Education Commons^™

Strength In Numbers: An Exploratory Case Study On The Impact Of Conflict In Multi-Institutional Higher Education Collaborations, Michele Robyn Dinicola

Department of Conflict Resolution Studies Theses and Dissertations

The higher education landscape is changing. Students seeking access to college are increasinglydiverse, geographically dispersed, socioeconomically challenged, and will require higher education administrators to closely examine their models to ensure they are well-suited to serve the needs of these students. Responding to these shifts will require higher education administrators to shed traditional approaches in favor of innovative, cost-effective, flexible models of education delivery. Many institutions address this challenge through a reliance on higher education consortia and collaborations. In Maryland, one approach to collaboration takes the form of multi-institutional Regional Higher Education Centers (RHEC) like the largest of them, the Universities …

The Decline Of Union Membership And The Resulting Conflicts, Cynthia Cushman

Department of Conflict Resolution Studies Theses and Dissertations

The purpose of this quantitative study was to examine how private-sector union members and union leaders viewed the changes in organized labor in the United States over the past ten years. This study explored the impact of union membership decline in the United States labor force through the perceptions of union members and union leaders. There were four macro-level factors examined in this study: a move in dominant occupations from manufacturing to service-orientated work; changes in federal and state regulation; the ability, flexibility, and success of union leadership; and the aggressive counter-union moves of business management. This study was constructed …

Cause For Complaint: A Case Study Exploring Office For Civil Rights Complaints And Resolutions Related To Digital Accessibility At Public Colleges And Universities, Helen Gema Muñiz Bermudez

Department of Conflict Resolution Studies Theses and Dissertations

As the number of students with disabilities pursuing postsecondary opportunities continues to grow, along with an increase in digital educational content and technology, the issue of digital accessibility becomes increasingly urgent - both as a matter of equity and access for disabled students and as a matter of social and fiscal responsibility for postsecondary institutions. When postsecondary institutions fail to meet the requirements of disability legislation, the U.S. Department of Education’s Office for Civil Rights (OCR) is the federal entity responsible for enforcement and complaint investigations, handling hundreds of complaints related to digital accessibility at postsecondary institutions since 2013. There …

Medical Imaging Professionals Experiencing Workplace Interprofessional Conflict: A Phenomenological Study, Robert Carroll Moody

Department of Conflict Resolution Studies Theses and Dissertations

Workplace interprofessional conflict in hospitals presented serious concerns regardingpatient care delivery and hospital efficiency at the systemic level. Literature evaluating conflict in hospitals inconsistently defined interprofessional conflict and oversampled nurses and physicians in research studies. An unknown systemic factor was likely influencing interprofessional conflict between healthcare professionals. Complex systems theory, the theory of professions, and social conflict theories were utilized to organize the literature review and guide research design targeting allied health professionals and their lived experiences with interprofessional conflict. Medical imaging professionals were selected as a purposeful sample within the larger population of allied health. Interpretive phenomenology was used …

Learning From The Lived Experiences Of African American Senior Executives In Fortune 500 Organizations: A Transcendental Phenomenological Study Of Black Corporate Trailblazers, Otis G. Jarvis

Department of Conflict Resolution Studies Theses and Dissertations

African American Senior Executives (AASE) exist as a group of American citizens who hold senior management roles in Fortune 500 organizations. AASE members are responsible for decision-making in a diverse number of industries but represent a small group of leaders in Fortune 500 organizations. The purpose of this qualitative transcendental phenomenological study was to examine the lived experiences of AASE in a Fortune 500 organization in the United States. The qualitative study examined through semi-structured interviews the experiences of eleven senior executives in Fortune 500 organizations in the United States. This phenomenological study examined how the lived experience of each …

Conflict And Conflict Resolution In The Workplace: The Cost Of Neglect And Mismanagement, Tina Ann Collins

Department of Conflict Resolution Studies Theses and Dissertations

AbstractWorkplace conflict has become part of our everyday work life for many years, from retail shops to office buildings, and it can occur for many different reasons. Research has shown that employees spend most of their lifetime in the workplace and that unsolved conflict is one of the costliest aspects of an organization. These conflicts should be addressed and resolved promptly by management. With the rise of workplace conflict, the literature suggests that a more powerful attack to resolve that conflict is warranted. This Interpretative Phenomenological Analysis (IPA) study explored the experiences of workers and the effect the conflict had …

The Digital Footprint Effect: A Grounded Theory On The Influence Of Social Media On Human Resource Managers’ Hiring Decisions, Tanya Pawlowski

Department of Conflict Resolution Studies Theses and Dissertations

For over a decade, the Society for Human Resource Management (SHRM) has reported the increasing practice of hiring managers accessing social media profiles to screen job applicants (Bates, 2008). This qualitative research study investigated the role of social media in organizational hiring practices and what factors may influence human resource hiring managers’ decisions. A grounded theory methodology was applied to interview 21 human resource hiring managers with open-ended structured questions. Based on the researcher’s data collection and grounded theory data analysis, the findings showed that social media profiles play a crucial role in organizational hiring decisions when a human resource …

Youth’S Conceptualization Of Peace, Violence, And Bullying And The Strategies They Employ To Address The Violence And Bullying In Their Lives, Charles H. Goesel

Department of Conflict Resolution Studies Theses and Dissertations

This dissertation allowed the researcher to analyze 171 pieces of youth-created artwork and narratives by children aged six to nine who took part in the peace education, mentorship, and literacy program, READING PEACE PALS, implemented with an underserved population at a Boys and Girls Club in the U.S. Qualitative content analysis (Krippendorf, 1980; 2004) was used to analyze the artwork and narratives to gain insight into children’s conceptualization of peace, violence, and bullying and their strategies for addressing bullying and violence.

The findings uncovered the myriad of unique ways youth conceptualize and define peace and the strategies they employ to …

The Concrete Rose: A Phenomenological Study Of African American Women’S Postgraduate Matriculation Experiences, Anne-Marie L. Soto

Department of Conflict Resolution Studies Theses and Dissertations

The purpose of this qualitative study was to explore the educational matriculation experiences of African American (AA) women in pursuance of postgraduate degree status from the pre-kindergarten to doctoral levels. This study used a transcendental phenomenological approach, guided by the following research questions: 1) What are the elements within academia that define and influence the educational experiences for post-graduate degreed AA women? 2) What (if any) challenges to post-graduate degree attainment, were experienced by the population; what meaning do they find in those experiences? And 3) What are the perceptions of this population regarding how their intersecting identities pertaining to …

The Development Of A Theoretically-Supported Model Of Resolution For Student Complaints In Higher Education, Laura Garrido

Department of Conflict Resolution Studies Theses and Dissertations

Conflict in higher education is inevitable and theoretically driven processes in conflict resolution can be employed to help in managing conflict or mediating issues. Students often are not a part of the well thought-out process that may exists in certain institutions, and the way in which conflict is handled could lack theoretical support. In conflict resolution theory, the process to resolve a conflict is often just as important as the outcome. Students may not be fully satisfied with the outcome of a mediation process when a conflict arises. However, if the mediation session was facilitated properly and a student's input …

Teacher Perceptions Of Violence Prevention Approaches And Self-Efficacy: Where Do We Go From Here?, Kristie Jo Redfering

Department of Conflict Resolution Studies Theses and Dissertations

This research project explored teachers’ beliefs of violence prevention approaches and self-efficacy. Relevant research indicates the value of violence prevention and conflict resolution education as well as the importance of teacher support of such programs. Theories of decision-making and self-efficacy provide the foundation for the variables that were examined through use of a survey instrument developed by Dr. K. King and Dr. T. Kandakai. Participants were sampled from two Florida school districts. Independent variables included teacher background and experience indicators including demographics and teaching/training experience. Dependent variables were comprised of multiple indicators of outcome value, efficacy expectation, and outcome expectation. …

Alternative Interventions Used To Help Mexican-American Students Improve Academic Achievement In Grades 9 - 12, Alberta M. Reyes

Department of Conflict Resolution Studies Theses and Dissertations

The purpose of this qualitative research study employing a cross-case analysis on previous case studies is to better understand the engagement of Latino students in a small number of cultural sensitivity programs and the teaching practices that are factors in the development of their academic achievement. In the traditional infrastructure of public schools, assimilation is built on fundamental values aligned with the U.S. political establishment rather than on the value of adaptation to the demands and conflicts of other cultures. Thus, less-empowered groups are at a disadvantage resulting in subgroups abandoning their ideas and reducing their contributions to human capital. …