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Full-Text Articles in Education
Improving The Learning Environment Through Communication: A Systems Perspective, Allison Charlotte Alexander
Improving The Learning Environment Through Communication: A Systems Perspective, Allison Charlotte Alexander
The Dissertation in Practice at Western University
The call centre can be best described as an organizational system with three sub-systems made up of 15 sections. Systems are impacted by their environment and respond by outputting their own impact onto the environment (Jones, 2013; Kast & Rosenzweig, 2017). In the case of the call centre’s system, the environment is the caller (client), and the impact is the increased complexity in the types of questions asked. The call centre was impacted by clients who posed complex questions, and the system responded by outputting incorrect information to its clients (Internal Report, 2015). Internal research revealed that the system was …
School Leadership And Student Engagement In Core French, Gloria Nwadinma Emenogu
School Leadership And Student Engagement In Core French, Gloria Nwadinma Emenogu
The Dissertation in Practice at Western University
This Organizational Improvement Plan (OIP) examines the problem of lack of student engagement in core French classes and how school leadership, defined as the school administration and core French teachers, can lead to improved student engagement in core French. Student engagement is described as students’ attitudes to a course, readiness to exact themselves to task, and willingness to participate in class and complete assignments. The OIP further discusses in greater detail what engagement looks and feels like in the junior and intermediate grades of a K-8 elementary school in Ontario, Resilience Junior Middle School (RJMS). With the understanding that …