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Full-Text Articles in Tourism and Travel

Customer Satisfaction Index Of Singapore 2016: Q3 Results, Institute Of Service Excellence, Smu Nov 2016

Customer Satisfaction Index Of Singapore 2016: Q3 Results, Institute Of Service Excellence, Smu

Research Collection Institute of Service Excellence

The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time and across countries. This is the CSISG’s tenth year of measurement.


Shrine Pilgrimage (Ziyārat) In Turco-Iranian Cultural Regions, Mehdi Ebadi Jun 2016

Shrine Pilgrimage (Ziyārat) In Turco-Iranian Cultural Regions, Mehdi Ebadi

International Journal of Religious Tourism and Pilgrimage

Academic studies, dedicated to various aspects of religiously motivated travel have increased steadily, especially in recent years. Despite the huge amount of publications related to tourism and religious pilgrimage, there is still a gap between abstract theory and empirical research. Studies devoted to pilgrimage in the developing countries generally, and Islamic regions in particular are rather few in number in spite of its socio-economic importance and widespread practices. The present work tries to address this relative lack of attention and will shed more light on the tradition of shrine pilgrimage (known as ziyārat) in Turco-Iranian cultural milieu that is almost …


Impacts Of Ecotourism In Costa Rica: A Sustainable Alternative To Conventional Tourism, Kimberly A. Kleszczynski Apr 2016

Impacts Of Ecotourism In Costa Rica: A Sustainable Alternative To Conventional Tourism, Kimberly A. Kleszczynski

Pell Scholars and Senior Theses

This ethnographic project examines the economic and social influences of tourism, specifically ecotourism, on the local communities of Costa Rica. The proposed research seeks to investigate the effects of ecotourism on the environment and quality of life for residents in Costa Rica while demonstrating the importance of sustainable development in relation to the ecotourism sector. The primary purpose of this research is to view the impact of ecotourism on Costa Rican society, with a particular focus on culture, economics, the environment, and specifically from the perspectives of local Costa Rican residents. Ultimately this paper will define what ecotourism is and …


Pilgrimage, Spiritual Tourism And The Shaping Of Transnational ‘Imagined Communities’: The Case Of The Tidjani Ziyara To Fez, Johara Berriane Feb 2016

Pilgrimage, Spiritual Tourism And The Shaping Of Transnational ‘Imagined Communities’: The Case Of The Tidjani Ziyara To Fez, Johara Berriane

International Journal of Religious Tourism and Pilgrimage

This paper aims at analysing the role of the transnational Tidjani pilgrimage to Fez in shaping a sense of belonging among West African adepts and their identification with Morocco. It is based on the assumption that the Tidjani pilgrimage has contributed to the shaping of a religious ‘imagined community’ (Anderson, 1996) encompassing West Africa and Morocco and to the reinforcement of the position of Fez as its ‘socio-cultural centre’ (Cohen, 1992). This paper explores the different historical and political factors that contributed to the evolution and maintaining of the Tidjani pilgrimage practice and to giving sense to it, and analyses …


Ua1c11/84 David Livingston Photograph Collection, Wku Archives Jan 2016

Ua1c11/84 David Livingston Photograph Collection, Wku Archives

WKU Archives Collection Inventories

Photographs created by and about David Livingston during his time as leader of the Gemini jazz bands.


Embera Drua: The Impact Of Tourism On Indigenous Village Life In Panama, Amy Lethbridge Jan 2016

Embera Drua: The Impact Of Tourism On Indigenous Village Life In Panama, Amy Lethbridge

Antioch University Full-Text Dissertations & Theses

This case study examines the experience of residents of the Indigenous village of Embera Drua, Panama with 20 years of tourism. It addresses the lack of Indigenous voices in tourism literature by telling the story of Embera Drua through the lens of the villagers themselves. The study uses a mix of ethnographic observation and narrative inquiry and finds that the experience of Embera Drua mirrors the experience of other Indigenous villages offering tourism around the globe, particularly the impact of lack of community capacity on management and growth of such tourism initiatives. Findings of this study are relevant to the …


Ua1c11/83 Nancy Cron Photo Collection, Wku Archives Jan 2016

Ua1c11/83 Nancy Cron Photo Collection, Wku Archives

WKU Archives Collection Inventories

Photographs created by and about Nancy Cron during her time as a member of Gemini 14 jazz band.