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Research Collection Lee Kong Chian School Of Business

2021

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Full-Text Articles in Technology and Innovation

Leveraging Reward-Based Crowdfunding During Covid-19, Hannah H. Chang, Erin Jasmine Guillermo, Colin Chai Dec 2021

Leveraging Reward-Based Crowdfunding During Covid-19, Hannah H. Chang, Erin Jasmine Guillermo, Colin Chai

Research Collection Lee Kong Chian School Of Business

Over the last year, Singapore firms have faced unforeseen market disruptions created by the Covid-19 pandemic. Worldwide country lockdowns, supply chain disruptions, and restrictions on business operations due to public health and safety measures posed non-trivial challenges. Many companies scampered to find alternative sources of revenue and ramp up their efforts at digitalisation - or risk the possibility of business closure.


Smart Manufacturing And Its Implications For Singapore's Smes, Thomas Menkhoff, Surianarayanan Gopalakrishnan Nov 2021

Smart Manufacturing And Its Implications For Singapore's Smes, Thomas Menkhoff, Surianarayanan Gopalakrishnan

Research Collection Lee Kong Chian School Of Business

While Covid-19 and the climate catastrophe continue to make headlines, local small and medium-sized enterprises (SMEs) are quietly setting the gears of Smart Manufacturing in motion with a strategic focus on digitising and automating production processes powered by "Industry 4.0" (I4.0) ready business models. A shared view among several interviewees we talked to recently in the context of an ongoing study on the impact of I4.0 on the business models of local manufacturers is that Industrial Internet-of-Things (IIoT), machine learning, visual computing, automation and digital twining are deemed of great importance for the long-term competitiveness of Singapore's manufacturing ecosystem on …


Artificial Intelligence As Augmenting Automation: Implications For Employment, F. Ted Tschang, Esteve Almirall Nov 2021

Artificial Intelligence As Augmenting Automation: Implications For Employment, F. Ted Tschang, Esteve Almirall

Research Collection Lee Kong Chian School Of Business

There has been great concern in recent years that artificial intelligence (AI) may cause widespread unemployment, but proponents say that AI augments existing jobs. Both of these positions have substance, but there is a need is to articulate the mechanisms by which AI may actually do both, and in the process, transform work and business organizations alike. We use economic studies showing past transformations automation wrought on the structure of employment and skills (such as the favouring of nonroutine skills) to articulate a ground for discussion. We then use case evidence of AI and automation to show how AI is …


Technology Lends A Hand To Green E-Commerce, Hao Liang, Sin Mei Cheah Nov 2021

Technology Lends A Hand To Green E-Commerce, Hao Liang, Sin Mei Cheah

Research Collection Lee Kong Chian School Of Business

The world has witnessed an e-commerce boom in the past 2 decades, and Asia-Pacific is now driving the latest wave of growth. The Covid-19 pandemic has further accelerated consumers' growing preference for online consumption, with the Asia-Pacific region raking US$230 billion in online retail sales in 2020. This article is adapted from the authors' teaching case study - Alibaba Cainiao's Smart Green Logistics Strategy: Good for the Earth, Good for the Business.


Turning The Tables In Research And Development Licensing Contracts, Niyazi Taneri, Pascale Crama Sep 2021

Turning The Tables In Research And Development Licensing Contracts, Niyazi Taneri, Pascale Crama

Research Collection Lee Kong Chian School Of Business

Research and development (R&D) collaborations between an innovator and her partner are often undertaken when neither party can bring the product to market individually, which precludes value creation without a joint effort. Yet, the uncertain nature of R&D complicates the monitoring of effort, and the resulting moral hazard reduces a collaboration’s value. Either party can avoid this outcome by acquiring the capability that is missing and then taking sole ownership of the project. That approach involves two types of risks: one related to whether the other party’s capability will be acquired and one related to how well it will be …


Habitual Entrepreneurship In Digital Platform Ecosystems: A Time-Contingent Model Of Learning From Prior Software Project Experiences, Terence Fan, Andreas Schwab, Xuesong Geng Sep 2021

Habitual Entrepreneurship In Digital Platform Ecosystems: A Time-Contingent Model Of Learning From Prior Software Project Experiences, Terence Fan, Andreas Schwab, Xuesong Geng

Research Collection Lee Kong Chian School Of Business

The emergence of large-scale digital platforms such as Facebook, Google Play and Apple App Store around 2008 has created opportunities for independent entrepreneurs to offer their self-developed software applications (“apps”) to large groups of platform users. The development and release of tens of thousands of apps by thousands of independent developers has created dynamic entrepreneurial ecosystems. This paper investigates whether and how learning by independent habitual entrepreneurs unfolds in substantively different ways in such dynamic platform-based environments. We argue that in these entrepreneurial ecosystems, the timing of learning efforts becomes essential. For Facebook app developers, we find that learning from …


Digital Sustainability And Entrepreneurship: How Digital Innovations Are Helping Tackle Climate Change And Sustainable Development, Gerard George, Ryan K. Merrill, Simon J. D. Schillebeeckx Sep 2021

Digital Sustainability And Entrepreneurship: How Digital Innovations Are Helping Tackle Climate Change And Sustainable Development, Gerard George, Ryan K. Merrill, Simon J. D. Schillebeeckx

Research Collection Lee Kong Chian School Of Business

We explore how digital technologies are helping address grand challenges to tackle climate change and promote sustainable development. With digital technologies, entrepreneurial organizations have adopted innovative approaches to tackle seemingly intractable societal challenges. We refer to these broadly as digital sustainability activities. By focusing on the digital toolbox employed by pioneering organizations, we propose a research agenda that generates novel questions for entrepreneurship, business models, and ecosystems as well as new ways of thinking about trust and institutional logics. We believe that digital sustainability can spur empirical advances in entrepreneurship, innovation, and strategy with potential for positive impact on society.


Case Study: National Library Board Singapore: Delivering Cost-Effective Service Excellence Through Innovation And People, Jochen Wirtz, Thomas Menkhoff Aug 2021

Case Study: National Library Board Singapore: Delivering Cost-Effective Service Excellence Through Innovation And People, Jochen Wirtz, Thomas Menkhoff

Research Collection Lee Kong Chian School Of Business

The National Library Board (NLB) Singapore is a statutory board that managed to become a serial innovator. Its globally leading innovations in the library context include shelf-reading robots, and even entirely self-service libraries. NLB’s consistent focus on excellent service delivery reinforced its commitment to innovation. Key levers were effective strategic leadership, a smart innovation strategy that made heavy use of technology — such as app-delivered self-service technologies, crowdsourcing, and robotics — as well as a people-centric staff culture. NLB managed to co-create attractive libraries of the future together with different types of community members, such as volunteers and corporations, ushering …


Regeneration First, Simon J.D. Schillebeeckx, Ryan Knowles Merrill Aug 2021

Regeneration First, Simon J.D. Schillebeeckx, Ryan Knowles Merrill

Research Collection Lee Kong Chian School Of Business

30 years of "corporate sustainability" has left our earth in a dire state. Biodiversity loss, planetary fever, floods, wildfires, droughts, melting ice caps, dying corals… the list goes on. We need a new approach. I’m sure you heard about a carbon footprint. It is the sum of all the actions we take that have a negative impact on the planet. We consume electricity, we drive to work, we fly to our holiday destination, we waste food and plastic and so on. All these actions create a negative impact that can be expressed in CO2 equivalent. The more CO2 ends up …


Building Digital-Ready Culture, Richard Raymond Smith Jul 2021

Building Digital-Ready Culture, Richard Raymond Smith

Research Collection Lee Kong Chian School Of Business

The rapid change to digital and remote working in organizations around the world has been a great test of human spirit and resilience. Yet, over the weeks and months of meeting and engaging people through cameras and microphones, many have noted that “Things are not quite the same.” While we have replaced the formal physical meetings, the paper-intensive processes, and the auditorium town-hall meetings, many are missing the informal interactions, the social connections, the spontaneous discussions in the day-to-day digital work life. The traditional business handshake has all but disappeared from the planet and many are wondering if it will …


Experience Base, Strategy-By-Doing And New Product Performance, Liang Chen, Mengmeng Wang, Lin Cui, Sali Li Jul 2021

Experience Base, Strategy-By-Doing And New Product Performance, Liang Chen, Mengmeng Wang, Lin Cui, Sali Li

Research Collection Lee Kong Chian School Of Business

Research Summary Strategy research views firms' diverse experience base as critical to new product success. It also champions strategy-by-doing in entrepreneurial settings. This study juxtaposes and bridges these two perspectives to better understand product development. We propose that while a firm's product portfolio diversity contributes to new product success only to a certain degree, design iteration-a postlaunch strategy-by-doing approach-is positively associated with new product performance. Our core contribution points to a complementary relationship: strategy-by-doing helps mitigate the capacity constraints problem that prevents firms from successfully adapting product development capabilities to a dynamic market. Our analysis of a sample of 2,182 …


Design Thinking As A Means Of Citizen Science For Social Innovation, Hoe Chin Goi, Wee Liang Tan May 2021

Design Thinking As A Means Of Citizen Science For Social Innovation, Hoe Chin Goi, Wee Liang Tan

Research Collection Lee Kong Chian School Of Business

Members of the public or community can play a significant role in the development of social innovations. When a social innovation is developed involving a scientific approach and the community, there is the confluence of two fields-citizen science and social innovation. Social innovations can be developed through the employment of design-thinking. In this paper, we advocate design thinking as an approach to marry the two fields for a desired outcome of improved community life in ageing housing estates in Tokyo. The two fields, citizen science and social innovation, are described in brief before the design thinking method is introduced and …


Academic Leadership Qualities Towards Innovation Endeavours In An Organisation: A Comparative Study Of Malaysia And Singapore Perceptions, Cheng Sim Quah, Sandra Phek Lin Sim, Wee Liang Tan May 2021

Academic Leadership Qualities Towards Innovation Endeavours In An Organisation: A Comparative Study Of Malaysia And Singapore Perceptions, Cheng Sim Quah, Sandra Phek Lin Sim, Wee Liang Tan

Research Collection Lee Kong Chian School Of Business

This study employed mixed methods to explore the comparison between Malaysia and Singapore in terms of the contribution of leadership qualities and impacts towards innovation endeavours. Besides that, it also examined the significant relationship between leadership qualities and innovation endeavours in both countries. Findings revealed that operational focus and quality measurement qualities make the strongest unique contribution to explaining the variance, emphasising the importance of innovation. Findings also showed that innovation endeavours have promising impacts on Malaysia and Singapore university students towards enhancing, inspiring and motivating their learning, besides providing them a sense of self-improvement, self-motivation, self-satisfaction, self-efficiency and a …


Inspire But Don't Interfere: Managerial Influence As A Double-Edged Sword For Innovation, Fabiola Gerpott, Ronald Bledow, Jana Kuehnel May 2021

Inspire But Don't Interfere: Managerial Influence As A Double-Edged Sword For Innovation, Fabiola Gerpott, Ronald Bledow, Jana Kuehnel

Research Collection Lee Kong Chian School Of Business

Managers play a pivotal role in the innovation process; yet, the mechanisms through which managers enhance or undermine innovation are not well understood. Drawing upon self-concordance theory, we argue that managers can augment employees' self-concordance—defined as the congruence of goals and actions with inner values and preferences—through transformational behavior and thereby contribute to innovation. However, transformational behavior is closely coupled to another form of influence, namely, process management, the attempt to directly manage innovation-related activities. This form of managerial influence reduces employees' self-concordance and thereby undermines innovation. We test our conceptual model in a sample of 188 innovation projects using …


Knowledge Recombination And Inventor Networks: The Asymmetric Effects Of Embeddedness On Knowledge Reuse And Impact, Simon J.D. Schillebeeckx, Yimin Lin, Gerard George, Tufool Alnuaimi Apr 2021

Knowledge Recombination And Inventor Networks: The Asymmetric Effects Of Embeddedness On Knowledge Reuse And Impact, Simon J.D. Schillebeeckx, Yimin Lin, Gerard George, Tufool Alnuaimi

Research Collection Lee Kong Chian School Of Business

Inventors are triply embedded. They are embedded in a network of knowledge components that they can reuse in future inventions. They are embedded in an inventor network, where internal embeddedness (the strength of relationships between focal inventors and their colleagues upon whose knowledge the team builds) and network centrality influence access to information. Finally, they are embedded in the firm, with its specific routines that favor external or internal knowledge search, what we call search orientation. Using a sample of 39,785 semiconductor patents, we study the pattern of knowledge reuse, or the recombination of technologically similar components, on invention impact. …


Digital Sustainability And Its Implications For Finance And Climate Change, Gerard George, Simon J.D. Schillebeeckx Apr 2021

Digital Sustainability And Its Implications For Finance And Climate Change, Gerard George, Simon J.D. Schillebeeckx

Research Collection Lee Kong Chian School Of Business

As the pandemic forced the entire world to a virtual standstill, nature revived a little. The US emitted 10.3% less CO2 in 2020 than in 2019 and other regions similarly experienced emission declines. Depending on the source, global carbon emissions were down between 4 and 8% in 2020.2 Consumers globally have expressed more concern about sustainability, an observation confirmed by large survey research by Accenture, Kantar, Boston Consulting Group (BCG), and Ipsos.3 In its latest Emissions Gap Report4 , the UN Environment Programme (UNEP) explicitly connected the pandemic to climate change, nature loss, and pollution. Besides the acceleration of business …


Introduction To The Special Issue On “Grassroots And Inclusive Innovations: Conceptualizing Synergies And Complementarities”, Wee Liang Tan, Partha Gangopadhyay, Oscar Hauptman Mar 2021

Introduction To The Special Issue On “Grassroots And Inclusive Innovations: Conceptualizing Synergies And Complementarities”, Wee Liang Tan, Partha Gangopadhyay, Oscar Hauptman

Research Collection Lee Kong Chian School Of Business

The paper provided a review of the state of the field of grassroots and inclusive innovations, suggested and proposed ways forward for research. It also provided a summary of the articles in the special issue and discussed their contributions. With the extant literature, and the modest contribution of the special issue, the paper postulates that grassroots innovation and inclusive innovation activities are complementary. One the one hand, the inclusive innovations actors and processes facilitate and accelerate grassroots innovation. On the other hand, the knowledge of local context and culture enables effective diffusion of external ideas. The paper also highlights the …


External Impetus, Co-Production And Grassroots Innovations: The Case Of An Innovation Involving A Language, Wee Liang Tan, Ghil'ad Zuckermann Mar 2021

External Impetus, Co-Production And Grassroots Innovations: The Case Of An Innovation Involving A Language, Wee Liang Tan, Ghil'ad Zuckermann

Research Collection Lee Kong Chian School Of Business

In the field of innovation, three constructs co-exist in different research streams that are exploring disadvantaged communities - grassroots innovations, inclusive innovations and social innovations. In this paper we examine an innovation that involves language: the revival of a language among an Aboriginal tribal community in Australia. In our qualitative-conceptual analysis of the case, we uncover that a) the innovation appears at various stages of the language revival project to cut across the typologies of grassroots, inclusive and social innovations; b) complementarities in the three types of innovation contribute to project initiation, planning, and execution. Based on these findings, we …


Crowdfunding Digital Platforms: Backer Networks And Their Impact On Project Outcomes, Yee Heng Tan, Srinivas K. Reddy Jan 2021

Crowdfunding Digital Platforms: Backer Networks And Their Impact On Project Outcomes, Yee Heng Tan, Srinivas K. Reddy

Research Collection Lee Kong Chian School Of Business

Crowdfunding platforms serve to connect project creators and backers. Previous research has explored several project and platform determinants that impact crowdfunding outcomes. However, there has been limited research on these determinants at an individual level. Our paper addresses how backers may influence the outcomes of projects in crowdfunding platforms. We explore several methods commonly used in the industry to identify influence and show that centrality measures through a backer affiliation network best exemplifies influence. Using data from Kickstarter, we construct a weighted backer network based on 52,678 common projects backed by 11,134 backers. Controlling for digital media mentions and project …