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Full-Text Articles in Technology and Innovation

Outcomes Of Enterprise Resource Planning System On Organizational Productivity, Tambei Chiawah, William G. Dzekashu, Walter R. Mccollum, Evelyn E. Fomuso Jul 2022

Outcomes Of Enterprise Resource Planning System On Organizational Productivity, Tambei Chiawah, William G. Dzekashu, Walter R. Mccollum, Evelyn E. Fomuso

International Journal of Applied Management and Technology

Leaders within local government organizations do not understand how to achieve expected and desired benefits from the implementation of enterprise resource planning (ERP) systems. The lack of alignment between social and technical elements in ERP implementation continues to depress organizational productivity. The prime objective of our quantitative correlational study was to examine whether social and technical elements increase use and productivity in ERP implementation. Sociotechnical systems theory provided the theoretical basis for our study. We examined six dimensional variables relating to ERP implementation. Our key findings indicated positive significant relationships between ERP and information sharing, between ERP system quality and …


Exploring The Influential Determinants Of Iot Adoption In The U.S. Manufacturing Sector, Ronville D. Savoury, Jodine M. Burchell Dec 2021

Exploring The Influential Determinants Of Iot Adoption In The U.S. Manufacturing Sector, Ronville D. Savoury, Jodine M. Burchell

International Journal of Applied Management and Technology

Manufacturers have been hesitant to adopt the Internet of Things (IoT) due to a lack of understanding of factors related to IoT adoption. This correlational study uses a combination of diffusion of innovation theory and technology–organization–environment framework to examine if a relationship exists between relative advantage, complexity, compatibility, technology readiness, top management support, firm size, competitive pressure, and regulatory support and intent to adopt IoT in U.S. manufacturing organizations. A sample of 168 IT leaders was used. Multiple regression analysis indicated significant relationships between intent to adopt IoT and three variables: technology readiness, top management support, and competitive pressure. The …


Successful Implementation Of Pharmacy Retail Store Loyalty Reward Programs, Cristina D. Reinert, Jill A. Murray Jan 2017

Successful Implementation Of Pharmacy Retail Store Loyalty Reward Programs, Cristina D. Reinert, Jill A. Murray

International Journal of Applied Management and Technology

Loyalty reward programs are utilized within various industries as a key marketing strategy. A successfully implemented loyalty reward program benefits both the consumer and the company. The purpose of this multicase study was to explore strategies that pharmacy retail managers use to deliver loyalty reward programs. The theory of planned behavior was used as the conceptual framework to guide the study. Mobile technology, customer involvement, brand management, and tier-based rewards were the themes that emerged during data analysis. The findings are of interest to pharmacy retail managers and marketers because they are instrumental in implementing a successful loyalty reward program.


Marketing Strategies Of Mobile Game Application Entrepreneurs, Talaya C. Waller, Robert J. Hockin, Gina S. Smith Jan 2017

Marketing Strategies Of Mobile Game Application Entrepreneurs, Talaya C. Waller, Robert J. Hockin, Gina S. Smith

International Journal of Applied Management and Technology

Mobile game application entrepreneurs can offer many benefits to the U.S. economy; however, 80% of the entrepreneurs in this study stated that marketing their mobile applications was a major business challenge. Based on Schumpeter’s theory of economic development and new value creation of technological innovation, the purpose of this phenomenological study was to explore the strategies that entrepreneurs have used to market their mobile game application development businesses successfully. Twenty mobile game application entrepreneurs from northern California, who successfully sustained their businesses for 3 or more years, completed semistructured interviews. Moustakas' modified van Kaam method was used and included coding …


A Quality Approach To Tacit Knowledge Capture: Effective Practice To Achieving Operational Excellence, William G. Dzekashu, Walter R. Mccollum Phd Jan 2014

A Quality Approach To Tacit Knowledge Capture: Effective Practice To Achieving Operational Excellence, William G. Dzekashu, Walter R. Mccollum Phd

International Journal of Applied Management and Technology

Knowledge loss resulting from an aging workforce continues to be a management nightmare that has obliged many organizational leaders to develop strategies aimed at documenting mission-critical knowledge. Yet knowledge captured and stored in repositories continues to lack quality. The purpose of this study was to explore the impact of integrating quality management into the tacit knowledge capture process. Further studies on the effects of personality in the knowledge capture processes could lead to insights on reasons for diminished knowledge quality. From a social perspective, the implementation of a model that encompasses personality and quality management could improve decision-making processes.


The It-Business Equilibrium Model: Understanding The Dynamics Between Business Demand And It Supply, Lawrence Ness, Shankar Babu Chebrolu Jan 2013

The It-Business Equilibrium Model: Understanding The Dynamics Between Business Demand And It Supply, Lawrence Ness, Shankar Babu Chebrolu

International Journal of Applied Management and Technology

The factors that could be used to define, measure, and improve IT flexibility are not considered to be well-defined or understood. A theoretical framework for understanding and determining such factors is proposed in this article, which could be used by business and IT leaders to assess their IT flexibility. Organizations can use this framework, termed the IT-business equilibrium model, as a tool to improve their own IT flexibility as a means to improve their IT effectiveness and ultimately achieve sustained competitive advantage for their businesses.