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Management Information Systems

2022

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Full-Text Articles in Technology and Innovation

Organizing Digital Platforms And Customer Needs For Digital Service Innovation, Gamel O. Wiredu Dec 2022

Organizing Digital Platforms And Customer Needs For Digital Service Innovation, Gamel O. Wiredu

The African Journal of Information Systems

Digital organizations have become highly dependent on digital platforms and customer needs as key resources for digital service innovation. These resources in the competitive environment are making and shaping innovation of digital services because, though external, they remain central to digital organizations’ strategic innovation and competitiveness. Yet, how and why organizing these resources influences digital service innovation is under-explained in the literature. This paper, based on an empirical study and grounded theory methodology, addresses this limitation. It explains that digital service innovation occurs through two complementary types of organizing, namely: foundational knowledge organizing by combining digital platforms and customer needs, …


Secure Cloud-Based Iot Water Quality Gathering For Analysis And Visualization, Soin Abdoul Kassif Baba M Traore, Maria Valero, Amy Gruss Nov 2022

Secure Cloud-Based Iot Water Quality Gathering For Analysis And Visualization, Soin Abdoul Kassif Baba M Traore, Maria Valero, Amy Gruss

KSU Proceedings on Cybersecurity Education, Research and Practice

Water quality refers to measurable water characteristics, including chemical, biological, physical, and radiological characteristics usually relative to human needs. Dumping waste and untreated sewage is the reason for water pollution and several diseases to the living hood. The quality of water can also have a significant impact on animals and plant ecosystems. Therefore, keeping track of water quality is a substantial national interest. Much research has been done for measuring water quality using sensors to prevent water pollution. In summary, those systems are built based on online and reagent-free water monitoring SCADA systems in wired networks. However, centralized servers, transmission …


Cybercrime In The Developing World, David A. Ghelerter, John E. Wilson, Noah L. Welch, John-David Rusk Nov 2022

Cybercrime In The Developing World, David A. Ghelerter, John E. Wilson, Noah L. Welch, John-David Rusk

KSU Proceedings on Cybersecurity Education, Research and Practice

This paper attempts to discover the reasons behind the increase in cybercrime in developing nations over the past two decades. It discusses many examples and cases of projects to increase internet access in developing countries and how they enabled cybercrime. This paper examines how nations where many cybercrimes occurred, did not have the necessary resources or neglected to react appropriately. The other primary focus is how cybercrimes are not viewed the same as other crimes in many of these countries and how this perception allows cybercriminals to do as they please with no stigma from their neighbors. It concludes that …


Microtransactions And Gambling In The Video Game Industry, Christopher L. Antepenko, Samuel R. Rickey, Angel L. Hibbets, John-David Rusk Nov 2022

Microtransactions And Gambling In The Video Game Industry, Christopher L. Antepenko, Samuel R. Rickey, Angel L. Hibbets, John-David Rusk

KSU Proceedings on Cybersecurity Education, Research and Practice

The beginning of the 21st century has had a drastic effect on the video game industry. The advent of almost universal Internet access, the release of inexpensive broadband-enabled consoles, and the availability of mobile gaming have led to game developers and publishers heavily relying on premium in-game currencies, exclusive paid items, and loot boxes to subsidize or even replace profits from traditional video game business models. By 2020, in-game purchases made up a market of $92.6B worldwide and, in the US, experienced growth of over 30%.[1] In this highly lucrative market, the legal and ethical landscape is constantly bubbling with …


Social Media Platforms And Responsibility For Disinformation, Matt T. Figlia, Brandon M. Henschen, Joseph T. Sims, John-David Rusk Nov 2022

Social Media Platforms And Responsibility For Disinformation, Matt T. Figlia, Brandon M. Henschen, Joseph T. Sims, John-David Rusk

KSU Proceedings on Cybersecurity Education, Research and Practice

Researchers are paying closer attention to the rise of disinformation on social media platforms and what responsibility, if any, the companies that control these platforms have for false information being spread on their websites. In this paper, we highlight the recent growth in concern regarding online disinformation, discuss other works regarding the use of social media as a tool for spreading disinformation, and discuss how coordinated disinformation campaigns on social media platforms are used to spread propaganda and lies about current political events. We also evaluate the reactions of social media platforms in combatting disinformation and the difficulty in policing …


Towards Assessing Organizational Cybersecurity Risks Via Remote Workers’ Cyberslacking And Their Computer Security Posture, Ariel Luna, Yair Levy, Gregory Simco, Wei Li Nov 2022

Towards Assessing Organizational Cybersecurity Risks Via Remote Workers’ Cyberslacking And Their Computer Security Posture, Ariel Luna, Yair Levy, Gregory Simco, Wei Li

KSU Proceedings on Cybersecurity Education, Research and Practice

Cyberslacking is conducted by employees who are using their companies’ equipment and network for personal purposes instead of performing their work duties during work hours. Cyberslacking has a significant adverse effect on overall employee productivity, however, recently, due to COVID19 pandemic move to remote working also pose a cybersecurity risk to organizations networks and infrastructure. In this work-in-progress research study, we are developing, validating, and will empirically test taxonomy to assess an organization’s remote workers’ risk level of cybersecurity threats. This study includes a three-phased developmental approach in developing the Remote Worker Cyberslacking Security Risk Taxonomy. With feedback from cybersecurity …


Nids In Airgapped Lans--Does It Matter?, Winston Messer Nov 2022

Nids In Airgapped Lans--Does It Matter?, Winston Messer

KSU Proceedings on Cybersecurity Education, Research and Practice

This paper presents an assessment of the methods and benefits of adding network intrusion detection systems (NIDS) to certain high-security airgapped isolated local area networks. The proposed network architecture was empirically tested via a series of simulated network attacks on a virtualized network. The results show an improvement of double the chances of an analyst receiving a specific, appropriately-severe alert when NIDS is implemented alongside host-based measures when compared to host-based measures alone. Further, the inclusion of NIDS increased the likelihood of the analyst receiving a high-severity alert in response to the simulated attack attempt by four times when compared …


What You See Is Not What You Know: Deepfake Image Manipulation, Cathryn Allen, Bryson Payne, Tamirat Abegaz, Chuck Robertson Nov 2022

What You See Is Not What You Know: Deepfake Image Manipulation, Cathryn Allen, Bryson Payne, Tamirat Abegaz, Chuck Robertson

KSU Proceedings on Cybersecurity Education, Research and Practice

Research indicates that deceitful videos tend to spread rapidly online and influence people’s opinions and ideas. Because of this, video misinformation via deepfake video manipulation poses a significant online threat. This study aims to discover what factors can influence viewers’ capability of distinguishing deepfake videos from genuine video footage. This work focuses on exploring deepfake videos’ potential use for deception and misinformation by exploring people’s ability to determine whether videos are deepfakes in a survey consisting of deepfake videos and original unedited videos. The participants viewed a set of four videos and were asked to judge whether the videos shown …


Editors' Preface, Michael E. Whitman, Herbert J. Mattord, Hossain Shahriar Nov 2022

Editors' Preface, Michael E. Whitman, Herbert J. Mattord, Hossain Shahriar

KSU Proceedings on Cybersecurity Education, Research and Practice

Since 2004, Kennesaw State University, Georgia, has hosted an academic conference. Over the years, the event has brought together hundreds of faculty and students from throughout the U.S., sharing research into pedagogical efforts and instructional innovations. Initially, the conference was named the Information Security Curriculum Development conference and served as KSU’s contribution to engage our colleagues in growing security education from its infancy. It was paired with KSU’s inaugural security education journal, the Information Security Education Journal. In 2016, the event was rebranded as the Conference on Cybersecurity Education, Research, and Practice to reflect both an expansion of topics suitable …


2021 Ijbe V2 Front Matter, Tamra Connor Oct 2022

2021 Ijbe V2 Front Matter, Tamra Connor

International Journal for Business Education

  1. Editorial Board
  2. Letter from International President
  3. SIEC-ISBE International


Sharing Economy Of Online Food Delivery: Revealing The Underlying Attributes Of The Customer Experience Through Semantic Network Analysis, Hepinda Fajari Nuharini, Mustika Sufiati Purwanegara Oct 2022

Sharing Economy Of Online Food Delivery: Revealing The Underlying Attributes Of The Customer Experience Through Semantic Network Analysis, Hepinda Fajari Nuharini, Mustika Sufiati Purwanegara

The South East Asian Journal of Management

Research Aims: This study aimed to reveal the underlying attributes of the customer experience in the sharing economy of online food delivery (OFD).

Design/Methodology/Approach: After collecting 45,116 reviews from the Google Play store, a semantic network analysis was conducted. Python programming language and text mining were utilised to extract keywords from online reviews, a frequency analysis was performed, and a CONvergence of iterated CORrelations (CONCOR) analysis was conducted using Ucinet 6.0.

Research Findings: The keywords ‘food,’ ‘order,’ ‘driver,’ and ‘application’ had the highest frequency and centrality. Customer experience attributes were classified into four clusters: ‘Delivery Procedure’, ‘OFD Platform’, ‘Payment Process’ …


What Has Changed For Top Mba Schools Within A Decade In Terms Of Mindfulness?, Dr. Damla Aktan, Asst. Prof. Nilgün Gürkaynak Oct 2022

What Has Changed For Top Mba Schools Within A Decade In Terms Of Mindfulness?, Dr. Damla Aktan, Asst. Prof. Nilgün Gürkaynak

International Journal for Business Education

The concepts of “mindful consumption” and “sustainability” became indispensable parts of both academia and business life. Based upon an initial research conducted in 2012, this research aims to understand and compare the change within a decade in MBA curricula in terms of mindfulness content inclusion as well as sustainability and ecological orientation. The results compare the evolution of the integration of concepts to curricula since 2012 through the official websites of the top 100 MBA schools of the Financial Times Global Ranking in both 2012 and 2022. The study aims to summarize how the concepts of sustainability, mindful consumption and …


A Digital Leadership Lens For A Physical World: Digital Transformation Levers Of Control For Incumbent Companies, Michael J. Seals Sep 2022

A Digital Leadership Lens For A Physical World: Digital Transformation Levers Of Control For Incumbent Companies, Michael J. Seals

Dissertations

A new wave of advanced technologies is disrupting companies of all types and transforming business models within every industry. Long-standing industrial firms that rose to prominence in a pre-digital economy are particularly vulnerable. Prevailing views suggest these companies (hereafter referred to as incumbents) must reimagine their value propositions and transform themselves by leveraging today’s advanced technologies. The opportunities provided by these advanced technologies will significantly affect incumbents whether they participate or not. The pursuit of these opportunities, commonly referred to as digital transformation (DX), is the focus of our research.

Traditional technology-enabled business endeavors creating incremental operational improvements fell within …


Singapore Public Sector Ai Applications Emphasizing Public Engagement: Six Examples, Steven M. Miller Sep 2022

Singapore Public Sector Ai Applications Emphasizing Public Engagement: Six Examples, Steven M. Miller

Research Collection School Of Computing and Information Systems

This article provides an overview of six examples of public sector AI applications in Singapore that illustrate different ways of enhancing engagement with the public. These applications demonstrate ways of enhancing engagement with the public by providing greater accessibility to government services (access anywhere, anytime) and speedier responses to public processes and feedback. Some applications make it substantially easier for members of the public to do things or make choices, while others reduce waiting time, either across an entire public infrastructure, or for an individual transaction. Some provide highly individualized coaching to guide a person through the process of doing …


Outcomes Of Enterprise Resource Planning System On Organizational Productivity, Tambei Chiawah, William G. Dzekashu, Walter R. Mccollum, Evelyn E. Fomuso Jul 2022

Outcomes Of Enterprise Resource Planning System On Organizational Productivity, Tambei Chiawah, William G. Dzekashu, Walter R. Mccollum, Evelyn E. Fomuso

International Journal of Applied Management and Technology

Leaders within local government organizations do not understand how to achieve expected and desired benefits from the implementation of enterprise resource planning (ERP) systems. The lack of alignment between social and technical elements in ERP implementation continues to depress organizational productivity. The prime objective of our quantitative correlational study was to examine whether social and technical elements increase use and productivity in ERP implementation. Sociotechnical systems theory provided the theoretical basis for our study. We examined six dimensional variables relating to ERP implementation. Our key findings indicated positive significant relationships between ERP and information sharing, between ERP system quality and …


The Reality Of Employing Artificial Intelligence And Its Relationship To The Quality Of Performance Of Jordanian Universities From The Faculty’S Perspectives, Sujood Al-Muqeeti, Layla Mohammad Hosni Abu Al-Ola Jul 2022

The Reality Of Employing Artificial Intelligence And Its Relationship To The Quality Of Performance Of Jordanian Universities From The Faculty’S Perspectives, Sujood Al-Muqeeti, Layla Mohammad Hosni Abu Al-Ola

Journal of the Association of Arab Universities for Research in Higher Education (مجلة اتحاد الجامعات العربية (للبحوث في التعليم العالي

The study aimed to identify the reality of the employment of artificial intelligence and its relationship with the quality of performance of Jordanian universities from the point of view of the faculty members. The study sample consisted of (370) faculty members, and the descriptive correlational approach was used, and a three-part questionnaire was developed; The first: includes demographic data, and the second: to measure the degree of artificial intelligence employment, consisting of (33) items distributed over the administrative and academic domains, and the third: to measure the degree of quality performance of Jordanian universities, consisting of (28) items, which validity …


The Relationships Among Locus Of Control, The Impostor Phenomenon, And Math Anxiety In Business Majors, Tiffany L. S. Tovey, Stephanie Kelly, Wiley Brown Jul 2022

The Relationships Among Locus Of Control, The Impostor Phenomenon, And Math Anxiety In Business Majors, Tiffany L. S. Tovey, Stephanie Kelly, Wiley Brown

International Journal for Business Education

The importance of quantitative literacy in business education cannot be overstated. A barrier to enhancing quantitative skills for many business majors is their math anxiety, an angst some individuals experience when working with numbers. This study explored the relationship between math anxiety, locus of control, and impostor phenomenon in business students. 220 business students (undergraduate and graduate) from a two moderately sized southeastern universities in the United States participated in an online survey that assessed these three phenomena. A linear regression was run to understand the relationships among the variables. The results indicated that more than one fifth of math …


Factors Influencing The Adoption Of Smart-Home Appliances: Users' Perspectives, Prakash Shahi Jul 2022

Factors Influencing The Adoption Of Smart-Home Appliances: Users' Perspectives, Prakash Shahi

Dissertations

Smart appliances will be a significant part of the annual $300 billion smart-home market by 2025. Their use is expected to grow at a compounded annual growth rate of 31% for the foreseeable future. Currently, 12-16% of households use smart-home products in the U.S., including thermostats, TVs, refrigerators, coffee machines, garage door openers, and vision-equipped doorbells. Smart appliances provide significant benefits to us over traditional appliances. Smart appliances simplify our lives by automating various tasks in our homes and allowing us to monitor and control them remotely from our offices, grocery stores, and wherever we may be.

Despite the usefulness …


Digital Contact Tracing And Privacy, Mahdi Nasereddin, Edward J. Glantz, Galen A. Grimes, Joanne Peca, Michelle Gordon, Mike Bartolacci Jul 2022

Digital Contact Tracing And Privacy, Mahdi Nasereddin, Edward J. Glantz, Galen A. Grimes, Joanne Peca, Michelle Gordon, Mike Bartolacci

Journal of Cybersecurity Education, Research and Practice

Digital contact tracing tools were developed to decrease the spread of COVID-19 by supplementing traditional manual methods. Although these tools have great potential, they were developed rather quickly resulting in tools with varying levels of success. The main issues with these tools are over privacy and who might have access to the information gathered. In general, their effectiveness varied globally, where users expressed privacy concerns associated with sharing identity, illness, and location information. This paper reviews these issues in deployments across Asia, Europe, and the United States. The goal is to begin a discussion that improves the design and development …


Security Simulations In Undergraduate Education: A Review, Joseph Simpson, Aaron Brantly Jul 2022

Security Simulations In Undergraduate Education: A Review, Joseph Simpson, Aaron Brantly

Journal of Cybersecurity Education, Research and Practice

Several decades of research in simulation and gamification in higher education shows that simulations are highly effective in improving a range of outcomes for students including declarative knowledge and interest in the topic being taught. While there appears to be a broad array of options to provide education in an undergraduate setting related to security, no previous reviews have explored computer-based simulations covering all facets of security. Given the increasing importance and adoption of interdisciplinary educational programs, it is important to take stock of simulations as a tool to broaden the range of problems, perspectives, and solutions presented to students. …


Indonesian Accounting Students’ Self-Confidence To Adopt Artificial Intelligence (Ai), Gina Andani, Lindrianasari Lindrianasari, Reni Oktavia, Ratna Septiyanti Jun 2022

Indonesian Accounting Students’ Self-Confidence To Adopt Artificial Intelligence (Ai), Gina Andani, Lindrianasari Lindrianasari, Reni Oktavia, Ratna Septiyanti

Jurnal Akuntansi dan Keuangan Indonesia

The development of artificial intelligence (AI) in accounting as the impact of industrial revolution 4.0 has raised various concerns regarding the future of accountants and the possibility that accountants will be replaced by AI. Businesses are continuously adopting AI globally and particularly in Indonesia, AI adoption raises concerns that accountants will be replaced with AI due to the lack of competence to work with AI. A descriptive study with a quantitative approach was conducted in January 2021 by distributing questionnaires that collected a convenience sample of 476 respondents from universities across Indonesia. The required criteria of respondents are the active …


Privacy In Online Communities: How Control And Assurances Influence Intention To Disclose Personal Information, Oscar E. Lopez Arizaga Jun 2022

Privacy In Online Communities: How Control And Assurances Influence Intention To Disclose Personal Information, Oscar E. Lopez Arizaga

Doctoral Dissertations

Online Health Communities provide a rich, context-specific scenario for the study of privacy, which promises to enhance our knowledge of this complex phenomena. Online communities are only successful to the extent that individuals join and participate in the communities, and privacy concerns are a barrier to this success. In this dissertation, the privacy calculus and the agentic perspective of social cognitive theory provide the theoretical foundation for studying privacy in online communities. The first study represents a comprehensive literature review of online privacy in IS. Several research opportunities are found in the literature including limited empirical work on the roles …


Editorial, Michael E. Whitman, Herbert J. Mattord, Hossain Shahriar Jun 2022

Editorial, Michael E. Whitman, Herbert J. Mattord, Hossain Shahriar

Journal of Cybersecurity Education, Research and Practice

Since 2016, it has been the mission of the Journal of Cybersecurity Education, Research, and Practice (JCERP) to be a premier outlet for high-quality information security and cybersecurity-related articles of interest to teaching faculty and students. This is the 12th edition of the (JCERP) and, as ever, we are seeking authors who produce high-quality research and practice-oriented articles focused on the development and delivery of information security and cybersecurity curriculum, innovation in applied scholarship, and industry best practices in information security and cybersecurity in the enterprise for double-blind review and publication. The journal invites submissions on Information Security, Cybersecurity, …


Studying The Executive Perception Of Investment In Intelligent Systems And The Effect On Firm Performance, Noel Romesh Wijesinha Jun 2022

Studying The Executive Perception Of Investment In Intelligent Systems And The Effect On Firm Performance, Noel Romesh Wijesinha

FIU Electronic Theses and Dissertations

This research was conducted to examine the relationship between investment in intelligent systems resources and capabilities (based on artificial intelligence and machine learning algorithms) and the effect on company performance. Despite existing research on the benefits of adopting intelligent systems, companies have been slow to adopt as there is lack of research on intelligent systems use cases that will increase firm performance. This research study used resource-based view (RBV) and dynamic capabilities (DCF) theory to investigate firms’ investment in intelligent systems resources that build intelligent systems capabilities and the association to organization performance dimensions, revenue and profits. To answer this …


Will Blockchain Really Impact Your Business Model? Empirical Evidence From Slovenian Smes, Horst Treiblmaier, Žan Špan Jun 2022

Will Blockchain Really Impact Your Business Model? Empirical Evidence From Slovenian Smes, Horst Treiblmaier, Žan Špan

Economic and Business Review

In this paper, we use the widely popular business model canvas, which was previously adapted for the blockchain environment, to assess the experiences and perceptions of Slovenian small and medium-sized companies (SMEs) pertaining to blockchain technologies. The results reveal that SMEs expect applications built on blockchain technologies to have a highly positive effect on numerous aspects of their business model. This positive evaluation is even stronger among companies that already have experience with blockchain technologies.


Non-Profit Accounting And Financial Strategies For The Exponential Age, Nathan A. Judd May 2022

Non-Profit Accounting And Financial Strategies For The Exponential Age, Nathan A. Judd

Honors Projects

This research project was designed to introduce the current state of digital assets with all of its potential risks and rewards within the non-profit business sector. Non-profit organizations receive donations constantly, but what happens when an individual gives a digital asset such as Bitcoin to the non-profit? The answer is quite complicated from an accounting and strategic business approach but will be unpacked and reviewed. Other nonprofit topics included are the exponential network effects for digital assets, official FASB accounting regulation treatments for digital assets, taxation documentation from the IRS regarding digital assets, and potential implementation strategies to consider.


Digital Equity: Difficulties Of Implementing The 1:1 Computing Initiative In Low-Income Areas, Demetric D. Williams May 2022

Digital Equity: Difficulties Of Implementing The 1:1 Computing Initiative In Low-Income Areas, Demetric D. Williams

Dissertations

Successful One-to-One Computing Initiative implementation requires educators to communicate and collaborate effectively with everyone in the learning community. However, other factors such as teacher’s professional development, student’s perception, and parent’s perception often affect the implementation of the One-to-One Computing Initiative. School districts, which serve low-income areas in Mississippi, have difficulties ensuring students and communities have access to the information technology they need to participate outside the school setting. The concept is often called digital equity. However, when officials do not address the capacity, there is a vital threat to the participants’ civic, cultural, employment, lifelong learning, and access to essential …


The Dark Side Of Artificial Intelligence: Understanding The Role Of Perceived Algorithm Unfairness On Ride-Hailing Driver Discontinuance, Zhenya Tang May 2022

The Dark Side Of Artificial Intelligence: Understanding The Role Of Perceived Algorithm Unfairness On Ride-Hailing Driver Discontinuance, Zhenya Tang

Theses and Dissertations

Ride-hailing platforms (RHP) are sharing economy platforms that connect passengers who need to order a private ride or to share a vehicle with drivers who want to share a ride. However, after rapid growth, major RHPs (e.g., Uber, Lyft, and Didi) have begun to face severe driver shortages. Attracting and maintaining a large driver base is critical to the survival and success of any RHP no matter its size. While practitioners are urging to seek suggestions from academia to prevent driver loss, limited research attention has been paid to RHP drivers’ discontinuance. To fill this gap, this dissertation aims to …


Internship Thesis – Koch Industries, Sophia Gesualdi May 2022

Internship Thesis – Koch Industries, Sophia Gesualdi

Information Systems Undergraduate Honors Theses

The history of Koch Industries dates back to 1927, when Fred C. Koch improved the process of converting heavy oil into gasoline. This innovation was the moment that started it all; the company has only grown since its humble beginnings. Today, Koch Industries (Koch) is one of the largest privately held companies in America (Summary of Koch Industries History). Koch has involvement in an extremely diverse list of businesses and industries around the world; the organization is a conglomerate of companies that all function under the same umbrella. Two of the most noteworthy companies owned by Koch Industries are Flint …


A Comparative Analysis Of Devices Via The Bluetooth Protocol In A Time Series Analysis, Joseph Vazquez May 2022

A Comparative Analysis Of Devices Via The Bluetooth Protocol In A Time Series Analysis, Joseph Vazquez

Electronic Theses, Projects, and Dissertations

The utilization of the Bluetooth protocol has provided many with the seamless transmission of data to multiple devices. Given its versatility and being an efficient process of connectivity, it has become one of the preferred methods of wireless connections. Despite this, an aspect of the Bluetooth function is still vulnerable to being exploited by having the data transmission stolen. This project answered the following questions: “How does one reduce the vulnerability by comparing normal and abnormal Bluetooth data?”, “How does one identify outlying variables within the data?” and “How can we improve the Bluetooth function?”. This project relied on previous …