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Full-Text Articles in Technology and Innovation

Innovation Und Wachstum Durch Aktive Servicegestaltung, Hubert Oesterle Nov 2004

Innovation Und Wachstum Durch Aktive Servicegestaltung, Hubert Oesterle

Hubert Oesterle

No abstract provided.


Agile Informationsinfrastrukturen, Hubert Oesterle Oct 2004

Agile Informationsinfrastrukturen, Hubert Oesterle

Hubert Oesterle

No abstract provided.


Real-Time Enterprise - Vision Und Wirklichkeit, Hubert Oesterle Sep 2004

Real-Time Enterprise - Vision Und Wirklichkeit, Hubert Oesterle

Hubert Oesterle

No abstract provided.


Banken Als Echtzeitunternehmen? - Analogien Aus Der Technischen Industrie, Hubert Oesterle Aug 2004

Banken Als Echtzeitunternehmen? - Analogien Aus Der Technischen Industrie, Hubert Oesterle

Hubert Oesterle

No abstract provided.


Real-Time Business: Rentable Kundenprozesse, Hubert Oesterle Aug 2004

Real-Time Business: Rentable Kundenprozesse, Hubert Oesterle

Hubert Oesterle

No abstract provided.


Promet Business Engineering Case Studies (Becs) Version 2.0, Enrico Senger, Hubert Oesterle Jul 2004

Promet Business Engineering Case Studies (Becs) Version 2.0, Enrico Senger, Hubert Oesterle

Hubert Oesterle

Das vorliegende Dokument leitet eine Fallstudienmethodik für die Erstellung von Forschungs- und Lehrfallstudien im Business Engineering und in verwandten Themenstellungen ab.Es empfiehlt einen Multi-Case-Ansatz mit der Betrachtung aller Ebenen des Business Engineering und leitet dafür Struktur und Vorgehen ab. Dabei wird auch die (Zweit-)Verwendung von Forschungsfallstudien in der universitären Lehre berücksichtigt.Der Arbeitsbericht dient als Kochbuch, das Module auf unterschiedlichen Abstraktionsebenen bereitstellt und mit umfangreichen Beispielen, die in einer Fallstudien-Datenbank festgehalten sind, illustriert.


Value Chain Forum - Connecting Business Partners, Hubert Oesterle May 2004

Value Chain Forum - Connecting Business Partners, Hubert Oesterle

Hubert Oesterle

No abstract provided.


Die Ideale Migration, Hubert Oesterle May 2004

Die Ideale Migration, Hubert Oesterle

Hubert Oesterle

No abstract provided.


Obesity, Educational Attainment, And State Economic Welfare, Martin W. Sivula Ph.D. May 2004

Obesity, Educational Attainment, And State Economic Welfare, Martin W. Sivula Ph.D.

MBA Faculty Conference Papers & Journal Articles

For the first time in history, estimates of the overweight people in the world rival estimates of those malnourished. The World Health Organization (WHO, 2002) ranked obesity among the top 10 risks to human health worldwide. In the early 1960s, nearly half of the Americans were overweight and 13% were obese. Today some 64% of U.S. adults are overweight and 30.5% are obese. Even more alarming, twice as many U.S. children are overweight than were twenty years ago, a 66% increase. Non-communicable diseases impose a heavy economic burden on already strained health systems. Health is a key determinant of development …


Neue Herausforderungen Für Executives Im Echtzeitunternehmen, Hubert Oesterle Apr 2004

Neue Herausforderungen Für Executives Im Echtzeitunternehmen, Hubert Oesterle

Hubert Oesterle

No abstract provided.


Determinants Of The Adoption Of Customer-Oriented Mobile Commerce Initiatives, Léger Pierre-Majorique, Luc Cassivi, S. F. Wamba Apr 2004

Determinants Of The Adoption Of Customer-Oriented Mobile Commerce Initiatives, Léger Pierre-Majorique, Luc Cassivi, S. F. Wamba

Faculty of Informatics - Papers (Archive)

This paper investigates organizations implementing mobile commerce initiatives. Mobile commerce (m-commerce) is defined as the wireless B2B and B2C exchange of operational and financial data within a supply chain. Based on a survey conducted with 159 Canadian and Scandinavian executive managers, this paper tests several theoretical determinants of customer-oriented m-commerce initiatives. Results indicate that i) the adoption of electronic commerce is a strong determinant for the adoption of m-commerce initiatives, ii) software firms are more inclined to adopt m-commerce initiatives, iii) firm size does not influence the adoption of mobile commerce, and iv) contrary to expectations, firms focusing on B2C …


Real-Time Business - Chancen Aus Dem Business Networking, Hubert Oesterle Feb 2004

Real-Time Business - Chancen Aus Dem Business Networking, Hubert Oesterle

Hubert Oesterle

No abstract provided.


Business Engineering - Eine St. Galler Vision, Hubert Oesterle Feb 2004

Business Engineering - Eine St. Galler Vision, Hubert Oesterle

Hubert Oesterle

No abstract provided.


Rapid Implementation Of Enterprise Resource Planning Systems Without Process Redesign, Elgar Fleisch, Hubert Oesterle, Steven Powell Jan 2004

Rapid Implementation Of Enterprise Resource Planning Systems Without Process Redesign, Elgar Fleisch, Hubert Oesterle, Steven Powell

Hubert Oesterle

No abstract provided.


Architektur Des Echtzeit-Unternehmens, Rainer Alt, Marc A. Caesar, Florian Leser, Hubert Oesterle, Thomas Puschmann, Christian Reichmayr Jan 2004

Architektur Des Echtzeit-Unternehmens, Rainer Alt, Marc A. Caesar, Florian Leser, Hubert Oesterle, Thomas Puschmann, Christian Reichmayr

Hubert Oesterle

No abstract provided.


Real-Time Business: Lösungen, Bausteine Und Potentiale Des Business Networking, Rainer Alt, Hubert Oesterle Jan 2004

Real-Time Business: Lösungen, Bausteine Und Potentiale Des Business Networking, Rainer Alt, Hubert Oesterle

Hubert Oesterle

No abstract provided.


Agile Informationsinfrastrukturen, Hubert Oesterle Jan 2004

Agile Informationsinfrastrukturen, Hubert Oesterle

Hubert Oesterle

No abstract provided.


Building Relationships That Last: Integrating Public Relations Into Web Design, Richard V. Mccarthy, Jay E. Aronson, Robert Petrausch Jan 2004

Building Relationships That Last: Integrating Public Relations Into Web Design, Richard V. Mccarthy, Jay E. Aronson, Robert Petrausch

Journal of International Technology and Information Management

This paper explores the relationship between web site design, public relations strategy, and a consumer’s intention to return to a web site. This relationship is defined through a model that explores the influence of information satisfaction, particularly when the web site design is congruent with the consumer’s expectations. The public relations dimension extends the consumer web site design model by interjecting a long-term focus on relationship building that organizations will need to make electronic commerce a viable investment in information technology resources. This is significant because it recognizes the importance of developing loyalty and trust online.


Studying The Value Of Information Sharing In E-Business Supply Chain Management, Aryya Gangopadhyay, Zhensen Huang Jan 2004

Studying The Value Of Information Sharing In E-Business Supply Chain Management, Aryya Gangopadhyay, Zhensen Huang

Journal of International Technology and Information Management

The supply chain management of goods and services involves multiple trading partners such as raw-material suppliers, manufacturers, distributors, and retailers. Every one of these trading partners need to determine their requirements, in terms of merchandise, and match them against availability, pricing, and cost of transportation. At every step of the supply chain economics information retrieval is a crucial and recurring process. In this paper we study information sharing as a strategy for improved decision making that can increase the profitability of the entire supply chain. We describe various different models for information sharing and illustrate the benefits of information sharing …


Building Data Warehouses Using The Enterprise Modeling Framework, Joseph O. Chan Jan 2004

Building Data Warehouses Using The Enterprise Modeling Framework, Joseph O. Chan

Journal of International Technology and Information Management

This paper proposes an enterprise modeling framework for the deployment of data warehouses. The framework provides the information roadmap coordinating source data and different data warehouses across the business enterprise. The paper introduces a solution to address data warehousing issues at the enterprise level while avoiding the pitfalls of creating enterprise data warehouses and universal data marts. It further proposes a change of paradigm from point solutions focus to a methodology driven by enterprise requirements to meet the challenges of the new economy. The proposed framework emphasizes the separation of the conceptual construct from the physical and operational constructs of …


Development Of An It Balanced Scorecard, Theophilus B.A. Addo, Chee W. Chow, Kamal M. Haddad Jan 2004

Development Of An It Balanced Scorecard, Theophilus B.A. Addo, Chee W. Chow, Kamal M. Haddad

Journal of International Technology and Information Management

There is a generally acknowledged dearth of metrics for effectively measuring organizational performance. This is particularly true of the IT function, whose contribution to a firm’s “bottom line” has been frequently called to question. This paper describes the development of a performance measurement tool called the Balanced Scorecard, which can be used to assess IT performance within the context of overall corporate strategy and financial performance. Data for the scorecard was obtained via a survey of senior IT executives in various organizations. The paper concludes with a set of guidelines for successfully implementing an IT Balanced Scorecard, as well as …


Measuring Online Students' Ability To Apply Programming Theory: Are Web Courses Really Working?, Kathryn A. Marold, Wayne Haga Jan 2004

Measuring Online Students' Ability To Apply Programming Theory: Are Web Courses Really Working?, Kathryn A. Marold, Wayne Haga

Journal of International Technology and Information Management

As a response to troubling doubts about the success of Web-delivered courses that include problem solving and critical thinking skills, the authors gathered data from two online sections of the CIS Application Programming with Visual Basic course at Metropolitan State College of Denver over two semesters and compared it with the data from classroom sections. T-tests showed a significant difference in the means of student projects and tests that required application of theory learned. All sections of the course used the same syllabus and assignments and were taught by the same instructor. Internet students scored significantly lower in theory portions …


Deciding On The Appropriateness Of B2b Reverse Auction Technology Adoption: An Ahp Approach Combined With Integer Programming, Tobias Schoenherr Jan 2004

Deciding On The Appropriateness Of B2b Reverse Auction Technology Adoption: An Ahp Approach Combined With Integer Programming, Tobias Schoenherr

Journal of International Technology and Information Management

Although Business-to-Business online reverse auctions have emerged as a promising purchasing tool, no research has been found that provides a model to assess the reverse auction decision in a systematic way. This paper fills this gap by presenting an integrated approach, utilizing Analytic Hierarchy Process techniques and an Integer Programming Formulation, to decide whether Reverse Auction Technology (RAT) adoption is cost-effective and appropriate. The model developed is a practical decision support tool that allows for the consideration of both qualitative and quantitative decision factors, and for the adoption of multiple modes of RATs, which are contrasted to traditional purchasing.


A Genetic Algorithm Assisted Hybrid Approach To Web Information Integration, Jia-Lang Seng, Ming-Hsiung Ying Jan 2004

A Genetic Algorithm Assisted Hybrid Approach To Web Information Integration, Jia-Lang Seng, Ming-Hsiung Ying

Journal of International Technology and Information Management

No abstract provided.


Improving Workflow In Home Healthcare Industry: A Case Study, Mohan Rao, Norma Teran, Michael Savard Jan 2004

Improving Workflow In Home Healthcare Industry: A Case Study, Mohan Rao, Norma Teran, Michael Savard

Journal of International Technology and Information Management

Home healthcare industry is facing increasing pressure to change business processes and manage information flow electronically. With the help of a case example, this paper describes how a web- based system could improve the workflow communication problems in home healthcare companies. Every department of the case company has its own software to assist in everyday operations but is unable to communicate with one another electronically. All documents necessary in the coordination of care have to move physically between departments. The proposed solution is a web-based electronic form management system that would improve regulatory compliance and operating efficiency.


The Ecology Of Interorganizational Information Sharing, Jane Fedorowicz, Janis L. Gogan, Amy W. Ray Jan 2004

The Ecology Of Interorganizational Information Sharing, Jane Fedorowicz, Janis L. Gogan, Amy W. Ray

Journal of International Technology and Information Management

Increasingly, companies use interorganizational information systems to support business process partnerships, such as automatic replenishment systems and other supply chain initiatives, invoicing and payments, and insurance claims processing. Inter-firm networking in turn can increase the visibility of information generated and used by business partners. These business partners may experience intended and unintended impacts from the changes in the partnering relationship, in effect altering the ecology of the organization. Yet IT researchers rarely study an organization’s ecology, focusing instead on impacts upon internal processes. Our goal in this paper is to propose a definition of interorganizational information ecology, to provide IT …


Customer Relationship Management (Crm): A Comparative Study Between U.S.A. And Spain, Jesus Garcia De Madariaga Jan 2004

Customer Relationship Management (Crm): A Comparative Study Between U.S.A. And Spain, Jesus Garcia De Madariaga

Journal of International Technology and Information Management

This paper surveys the marketing executives of the top companies in Spain with more than 100 million euros on net sales and reports the status of Customer Relationship Management (CRM) solutions in their companies. The results are compared with the U.S.A. status reported by a previous study developed by InformationWeek Research in 2000 with a sample based on Fortune 500. One hundred and thirty-six companies participated in this study. The data provides insights into the strengths and weaknesses of the CRM in Spain in comparison with USA. Some viable actions are recommended to improve the usage of CRM and to …


Web-Services – The Next Evolutionary Stage Of E-Business, Santosh S. Venkatraman Jan 2004

Web-Services – The Next Evolutionary Stage Of E-Business, Santosh S. Venkatraman

Journal of International Technology and Information Management

Web-Services are a set of new technologies that promise to take “service-oriented” distributed computing to a whole new level, and eventually take e-business to the next evolutionary stage. Web-Services, in a nutshell, let organizations bridge communication gaps among their information systems, and build new software applications by “stitching” together existing ones. It is capable of integrating applications written in different programming languages, developed by different vendors, and running on different servers with dissimilar operating systems. Web- Services would enable companies to seamlessly connect their information systems and business processes with those of their partners and customers – thus ushering in …


A Study Of The Relationship Between Internet Diffusion And Culture, Ravi Nath, N.R. Vasudeva Murthy Jan 2004

A Study Of The Relationship Between Internet Diffusion And Culture, Ravi Nath, N.R. Vasudeva Murthy

Journal of International Technology and Information Management

The unevenness in the diffusion rates of the Internet across nations is commonly referred to as the “digital divide.” Technological, economic and political factors are often mentioned as the primary contributing factors to this digital gap. However, there is sufficient evidence in support of the proposition that a nation’s culture also plays a role in how citizens adopt and use technology innovations. This paper examines the relationship between the cultural dimensions proposed by Hofstede and the Internet adoption rate of nations. Data from sixty-two countries are used to establish a regression model and the empirical results show that cultural traits …


Fee -Based Online Services : Exploring Consumers’ Willingness To Pay, L. Richard Ye, Yue Zhang, Dat-Dao Nguyen, James Chiu Jan 2004

Fee -Based Online Services : Exploring Consumers’ Willingness To Pay, L. Richard Ye, Yue Zhang, Dat-Dao Nguyen, James Chiu

Journal of International Technology and Information Management

Many online service businesses are beginning to charge fees for services that they used to provide for free. It is unclear whether consumers are ready to embrace this practice. This study explores consumer attitudes toward fee-based online services. The results of the study indicate that consumers’ willingness to pay for online services is likely to be influenced by their perceived value of convenience these services provide, and by the extent to which they utilize these services. While consumers appear more willing to pay for services that are qualitatively better than free services, there is also indication that the belief remains …