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Full-Text Articles in Sales and Merchandising
Proceedings Of The Global Conference On Services Management: Volume 2, Cihan Cobanoglu, Valentina Della Corte
Proceedings Of The Global Conference On Services Management: Volume 2, Cihan Cobanoglu, Valentina Della Corte
University of South Florida (USF) M3 Publishing
This is the second volume of the Global Conference on Services Management Proceedings Series.
ISSN: 2641-5062
The Effect Of Cross-Functional Integration On Organizational Performance: A Look At Collaboration, Coordination, And Communication, Loraine A. Jackson
The Effect Of Cross-Functional Integration On Organizational Performance: A Look At Collaboration, Coordination, And Communication, Loraine A. Jackson
FIU Electronic Theses and Dissertations
Cross-functional integration (CFI) in organizations involves a sequence of integrated tasks and activities across multiple departments and units. Modern organizations are hierarchical and have separated functional departments. This may lead to limited reciprocal communication and poor coordination. Work is often divided, categorized, and poses a challenge for CFI personnel to be practical. This challenge continues as technology and organizational structures change.
This study is to investigate the effect of CFI on organization performance. The study also looked at CFI from a triadic level of analysis, a broader perspective involving several functional units and processes within the organization. Specifically, this study …