Organizational Behavior and Theory Commons^™

Climatequal® And Thinklets: Using Climatequal® With Group Support Systems To Facilitate Discussion And Set Priorities For Organizational Change At Criss Library, Audrey Defrank, Nora Hillyer

Criss Library Faculty Publications

Objective – This article discusses a series of actions taken by the Criss Library at the University of Nebraska at Omaha to implement organizational change, using the ClimateQUAL® survey and facilitated discussions with ThinkTank™ group decision software. The library had experienced significant changes over a five-year period, with a renovation of the facility and three reorganizations resulting in a 50% staff turnover. Recognizing the strain that years of construction and personnel changes had placed on the organization, there was a desire to uncover the mood of the employees and reveal the issues behind low morale, uneasiness, and fear.

Methods – …