Organizational Behavior and Theory Commons^™

The Creation Of Trust - The Interplay Of Rationality, Institutions And Exchange, Martin Mathews, Peter Stokes

Martin Mathews

Relationships based on notions of trust represent a central aspect of the communitarian model of industrial districts. Examination of trust has generated a substantial literature; nevertheless, there have been relatively few studies that have empirically considered the sources of trust that operate in local ties and connections. The paper aims to redress this imbalance by investigating relationships in the Arve Valley industrial district near Geneva. It considers sources of trust by engaging the theoretical framework of Möllering’s (2006a) model of trust which is predicated on the concepts of reason, routine and reflexivity. In conjunction with this, the field research employs …

Rémunération «De La Main À La Main» Dans L’Union Européenne, Colin C. Williams

Colin C Williams

Are Committed Employees More Likely To Exhibit Innovative Behaviour : A Social Exchange Perspective, Matthew J. Xerri

Matthew J Xerri

This thesis examines workplace (social exchange) relationships and how they can be used to foster the organisational commitment and innovative behaviour of Australian nursing employees. This research addresses the paucity of knowledge about fostering innovative behaviour in the health sector. Such research is significant because developing innovative behaviour is one way of addressing issues surrounding the shortage of skilled nurses. The findings confirm that workplace social exchange is vital for ensuring employees possess networks to attain knowledge and support for innovative behaviour. Such information about innovative behaviour provides an understanding about one way of developing nurses’ efficiency.

The Practice Of Scenario Planning: An Analysis Of Inter- And Intra- Organizational Strategizing, Gary Bowman, Ryan Parks

Gary Bowman

Strategic activity is often punctuated through the application of strategy tools. Despite widespread use, opacity surrounds how these tools shape the strategy process. We examine the application and effect of a scenario planning process at an inter- and intra-organizational level. We use a longitudinal case study to demonstrate the importance of sensemaking in strategizing activity at the inter-organizational level. We also demonstrate the relative weakness of the scenario narrative as a boundary object capable of transferring knowledge to the intra-organizational level. Through empirical and theoretical integration we develop a model depicting the flow of knowledge in inter- and intra-organizational strategizing.

Progress For Women And Leadership In Qatar, Susan R. Madsen, Linzi Kemp

Susan R. Madsen

The purpose of this study was to research the state of affairs in Qatar in terms of the presence (or absence) of women in senior business leadership positions generally, and also where they are located within organizations (e.g., board members, chief officers, vice presidents, top management, division or unit heads). It is based on data mined from a major database in the Middle East North Africa (MENA), that tracks information about public and private companies in that region.

Expanding The Motivations For Altruism: A Philosophical Perspective, Julian Friedland

Julian Friedland

We argue that attempts to extrapolate moral motives for non-egoistic behavior in organizational behavior often interpret results empathically or deontically, while leaving other moral motivational frames, such as the utilitarian and virtue ethical, under-examined. We encourage the creation of experimental measures to distinguish various philosophical frames.

Voice Without Say: Why Capital-Managed Firms Aren’T (Genuinely) Participatory, Justin Schwartz

Justin Schwartz

Why are most capitalist enterprises of any size organized as authoritarian bureaucracies rather than incorporating genuine employee participation that would give the workers real authority? Even firms with employee participation programs leave virtually all decision-making power in the hands of management. The standard answer is that hierarchy is more economically efficient than any sort of genuine participation, so that participatory firms would be less productive and lose out to more traditional competitors. This answer is indefensible. After surveying the history, legal status, and varieties of employee participation, I examine and reject as question-begging the argument that the rarity of genuine …

Innovation And Learning Through Knowledge Gatekeepers:A Critical Examination Of The Relationship Betweentrust, Openness, And The Use Of Gatekeepers, Deogratias Harorimana Dr

Dr Deogratias Harorimana

The term ‘gatekeeper’ is widely used to represent a class of those who collect information, knowledge and contextualise this before they can share with the rest of the members of the organisation knowledge networks-both formal and informal organisations. In this study, it was found:

1 that there is a strong relationship between the openness of a given firm, as regards its knowledge sharing culture and level trust, and that firm’s use of knowledge gatekeepers

2 that the stage of a given firm’s growth corresponds to its strategic use of different types of gatekeeping.

In early and decline (renewal) stages, for …

Organizational Culture In A Terminally Ill Hospital, Alberto Coustasse, Douglas A. Mains, Kristine Lykens, Sue G. Lurie, Fernando Trevino

Alberto Coustasse, DrPH, MD, MBA, MPH

This study analyzed an organizational culture in a community hospital in Texas to measure organizational culture change and its impact on Patient Satisfaction (PS). The study employed primary and secondary data, combining quantitative and qualitative methods for a case study. Participant observation was used and archival data were collected to provide a better understanding of the organizational culture and the context in which change was taking place. This study also applied a “Shared Vision” of the organization as the central process in bringing forth the knowledge shared by members of the community hospital who were both subjects and research participants. …

Economic Aspects Of Internet Security, Henk Lm Kox, Bas Straathof

Henk LM Kox

An economic perspective on Internet security is useful not only for identifying weak spots, but also for finding solutions to security problems. It focuses on the behaviour and economic incentives of both infrastructure providers and end users. Individual parties may have insufficient incentives to invest in cybersecurity. The free play of markets markets may not deliver a socially optimal level of security on the Internet for at least three reasons: information asymmetry, externalities and market power. Information asymmetry might occur in various situations. For example, end users are not able to verify whether an Internet Service Provider (ISP) correctly informs …

Innovation, Proximity, And Knowledge Gatekeepers –Is Proximity A Necessity For Learning And Innovation?, Deogratias Harorimana Dr

Dr Deogratias Harorimana

Organisational desire for innovation and growth can be best achieved when they are in proximity. Geographical or technological proximity represent network structure in which a focal organisation is embedded, which has structural, cognitive and relational dimensions. Proximity influences innovation indirectly by its influence on agents’ ability to exchange and combine knowledge in four related ways: by giving access to exchange partners that provide opportunities for learning, increasing the anticipation of value, increasing the motivation to exchange, and by giving access to resources necessary for committing exchanges.

A Theory Without A Movement, A Hope Without A Name: The Future Of Marxism In A Post-Marxist World, Justin Schwartz

Justin Schwartz

Just as Marx's insights into capitalism have been most strikingly vindicated by the rise of neoliberalism and the near-collapse of the world economy, Marxism as social movement has become bereft of support. Is there any point in people who find Marx's analysis useful in clinging to the term "Marxism" - which Marx himself rejected -- at time when self-identified Marxist organizations and societies have collapsed or renounced the identification, and Marxism own working class constituency rejects the term? I set aside bad reasons to give on "Marxism," such as that the theory is purportedly refuted, that its adoption leads necessarily …

Task Appraisals, Emotions, And Performance Goal Orientation, Cynthia Fisher, Amirali Minibashian, Nadin Beckmann, Robert E. Wood

Cynthia D. Fisher

We predict real-time fluctuations in employees' positive and negative emotions from concurrent appraisals of the immediate task situation and individual differences in performance goal orientation. Task confidence, task importance, positive emotions, and negative emotions were assessed 5 times per day for 3 weeks in an experience sampling study of 135 managers. At the within-person level, appraisals of task confidence, task importance, and their interaction predicted momentary positive and negative emotions as hypothesized. Dispositional performance goal orientation was expected to moderate emotional reactivity to appraisals of task confidence and task importance. The hypothesized relationships were significant in the case of appraisals …

Examining The Transition To A Four-Day School Week And Investigating Post-Change Faculty/Staff Work-Life Balance: A Community College Case Study, Nelly Cardinale

Dr. Nelly Cardinale

This single descriptive embedded case study examined the process of implementing a four-day work/school week at a community college and investigated post-change faculty/staff work-life balance. All of the students attending this college live at home. The change was implemented due to state funding shortfalls, increasing college utility expenses and low employee morale. Additionally, this study resulted in a set of guidelines that can be used by change agents of similar colleges to implement this change. Moreover, the study describes the positive and negative aspects associated with the shorter work/school week. On a positive note, the schedule facilitates making personal appointments, …

The Baku Forum On Intercultural Dialogue And Cultural Diversity, Effenus Henderson

Effenus Henderson

Briefing and report on the 2nd World Forum in Intercultural and cultural diversity sponsored by the government of Azerbaijan in partnership with the United Nations Alliance of Civilizations and UNESCO. The report incorporates the insights and perspectives of a US chief diversity officer invited to speak at the event.

More Than Just The Mean: Moving To A Dynamic View Of The Performance-Based Compensation, Christopher M. Barnes, Jochen Reb, Dionysius Ang

Jochen Reb

Compensation decisions have important consequences for employees and organizations and affect factors such as retention, motivation, and recruitment. Past research has primarily focused on mean performance as a predictor of compensation, promoting the implicit assumption that alternative aspects of dynamic performance are not relevant. To address this gap in the literature, we examined the influence of dynamic performance characteristics on compensation decisions in the National Basketball Association (NBA). We predicted that, in addition to performance mean, performance trend and variability would also affect compensation decisions. Results revealed that performance mean and trend, but not variability, were significantly and positively related …

Personal Letter From A Reader, Symphony Music

Symphony Music

Reader's response highlighting the emotional costs of the bank's mortgage servicing behavior.

Understanding Performance Ratings: Dynamic Performance, Attributions, And Rating Purpose, Jochen Reb, Gary J. Greguras

Jochen Reb

The present two studies integrate and extend the literatures on dynamic performance, performance attributions, and rating purpose, making several important contributions. First, examining attributions of dynamic performance, Study 1 predicted that performance mean and trend would affect judged ratee ability and effort and that performance variation would affect locus of causality; both predictions were supported by the results. Second, investigating the interaction between dynamic performance and rating purpose. Study 2 predicted that performance mean would have a stronger impact on administrative than on developmental ratings, whereas performance trend and variation would have a stranger impact on developmental than on administrative …

Evaluating Dynamic Performance: The Influence Of Salient Gestalt Characteristics On Performance Ratings, Jochen Reb, Russell Cropanzano

Jochen Reb

It is well recognized that performance changes over time. However, the effect of these changes on overall assessments of performance is largely unknown. In a laboratory experiment, we examined the influence of salient Gestalt characteristics of a dynamic performance profile on supervisory ratings. We manipulated performance trend (flat, linear-improving, linear-deteriorating, U-shaped, and ∩-shaped), performance variation (small, large), and performance mean (negative, zero, positive) within subjects and display format (graphic, tabular) between subjects. Participants received and evaluated information about the weekly performance of different employees over a simulated 26-week period. Results showed strong main effects on performance ratings of both performance …

Regret In Cancer-Related Decisions, Terry Connolly, Jochen Reb

Jochen Reb

Decision-related regret is a negative emotion associated with thinking about a past or future choice. The thinking component generally takes the form of a wish that things were otherwise and involves a comparison of what actually did or will take place with some better alternative--a counterfactual thought. For predecisional (anticipated) regret, the thinking involves a mental simulation of the outcomes that might result from different choice options. Prior research has focused on regret associated with decision outcomes, addressing especially (a) the comparison outcome selected and (b) whether the outcome resulted from action or inaction. More recent research examines regret associated …

Regret And Justification As A Link From Argumentation To Consequentialism, Terry Connolly, Jochen Matthias Reb

Jochen Reb

Mercier and Sperber (M&S) argue that reasoning has evolved primarily as an adjunct to persuasive communication rather than as a basis for consequential choice. Recent research on decision-related regret suggests that regret aversion and concomitant needs for justification may underpin a complementary mechanism that can, if appropriately deployed, convert M&S's facile arguer into an effective decision maker, with obvious evolutionary advantages.

When The Negotiator Sees Red, Jayanth Narayanan, Jochen Reb, Jianwen Chen, Xue Zheng

Jochen Reb

The negotiations literature abounds with studies about how cognitive heuristics affect negotiation outcomes. However, the role of colors in negotiations remains unexplored. The color red is associated with male dominance and leads to superior outcomes in sporting contests (Hill and Barton, 2005a). In this study, we examined the effect of wearing the color red on outcomes in distributive negotiations. Our findings revealed that when male negotiators wore red clothing, they gained a distributive advantage over their counterpart wearing white.

Regret Aversion In Reason-Based Choice, Terry Connolly, Jochen Reb

Jochen Reb

This research examines the moderating role of regret aversion in reason-based choice. Earlier research has shown that regret aversion and reason-based choice effects are linked through a common emphasis on decision justification, and that a simple manipulation of regret salience can eliminate the decoy effect, a well-known reason-based choice effect. We show here that the effect of regret salience varies in theory-relevant ways from one reason-based choice effect to another. For effects such as the select/reject and decoy effect, both of which were independently judged to be unreasonable bases for deciding, regret salience eliminated the effect. For the most-important attribute …

Towards Interactive, Internet-Based Decision Aid For Vaccination Decisions: Better Information Alone Is Not Enough, Terry Connolly, Jochen Reb

Jochen Reb

Vaccination decisions, as in choosing whether or not to immunize one's small child against specific diseases, are both psychologically and computationally complex. The psychological complexities have been extensively studied, often in the context of shaping convincing or persuasive messages that will encourage parents to vaccinate their children. The computational complexity of the decision has been less noted. However, even if the parent has access to neutral, accurate, credible information on vaccination risks and benefits, he or she can easily be overwhelmed by the task of combining this information into a well-reasoned decision. We argue here that the Internet, in addition …

Mindfully Eating Raisins Improves Negotiation Success: The Effect Of Mindfulness No Negotiation Performance, Jochen Matthias Reb, J. Narayanan

Jochen Reb

Anecdotal evidence suggests that mindfulness, or open, non-judgmental awareness of the present moment, is important fornegotiation performance. We find support for this prediction in four experiments using a variety of different mindfulnessmanipulations and both objective and subjective measures of negotiation performance. We also provide evidence that the effectof mindfulness on negotiation performance is partly mediated by reduced anxiety.

The Influence Of Past Negotiations On Negotiation Counterpart Preferences, Jochen Reb

Jochen Reb

Choosing the right counterpart can have a significant impact on negotiation success. Unfortunately, little research has studied such negotiation counterpart decisions. Three studies examined the influence of past negotiations on preferences to negotiate again with a counterpart. Study 1 found that the more favorable a past negotiated agreement the stronger the preference to negotiate with the counterpart in the future. Moreover, this relation was mediated through liking of the counterpart. Study 2 manipulated the difficulty of achieving a favorable agreement in the negotiation and found a significant effect of this situational factor such that subsequent counterpart preferences were less favorable …

Different Wrongs, Different Remedies? Reactions To Organizational Remedies After Procedural And Interactional Injustice, Jochen Reb, Barry M. Goldman, Laura J. Kray, Russell Cropanzano

Jochen Reb

To alleviate the negative effects of workplace unfairness and resulting conflict, organizations can take remedial action to atone for a perceived injustice. We argue that the effectiveness of organizational remedies may depend on the match between type of injustice perceived and type of remedy offered. Specifically, based on the multiple needs model of justice (Cropanzano, Byrne, Bobocel, & Rupp, 2001), we expect procedural injustice to be particularly associated with preference for instrumental remedies that address the need for control. On the other hand, interactional injustice should be particularly associated with preference for punitive remedies that address the need for meaning. …

Dynamic Performance And The Performance-Performance Rating Relation, Jochen Reb, Gary J. Greguras

Jochen Reb

In this commentary we discuss the appropriateness and usefulness of taking into account the dynamic nature of performance when considering the relation between job performance and ratings of job performance. Like the vast majority of research in this area, Murphy (this issue) does not critically examine whether or how changes in ratee performance over time influence job performance ratings. As noted by Murphy and Cleveland (1995), a limitation of performance appraisal research is that it has ignored that employee performance “…is embedded in a context or pattern of employee performance over time” (p. 73). In this commentary, we argue that …

Missing Links: Referrer Behavior And Job Segregation (Appendix), Brian Rubineau, Roberto Fernandez

Brian Rubineau

No abstract provided.

Missing Links: Referrer Behavior And Job Segregation, Brian Rubineau, Roberto Fernandez

Brian Rubineau

The importance of networks in labor markets is well-known, and their job segregating effects in organizations taken as granted. Conventional wisdom attributes this segregation to the homophilous nature of contact networks, and leaves little role for organizational influences. But employee referrals are necessarily initiated within a firm by employee referrers subject to organizational policies. We build theory regarding the role of referrers in the segregating effects of network recruitment. Using mathematical and computational models, we investigate how empirically-documented referrer behaviors affect job segregation. We show that referrer behaviors can segregate jobs beyond the effects of homophilous network recruitment. Further, and …