Organizational Behavior and Theory Commons^™

The Effect Of Interactive Technology On Informal Learning And Performance In A Social Setting, Timothy Clay Boileau

Wayne State University Dissertations

This study is based on a qualitative multiple case study research design using a mixed methods approach to provide insight into the effect of interactive technology on informal learning and performance in a social business setting inhabited by knowledge workers. The central phenomenon examined is the variance in behavioral intention towards interactive Web 2.0 technologies in learning and performance-related activities, depending on social and cultural setting, observable in individual and group usage patterns.

The theoretical foundation for this study is drawn primarily from the activity theory model developed by Engeström (1987) and related research enabled by an ongoing review of …