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Organizational Behavior and Theory Commons

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Selected Works

2010

Conflict

Articles 1 - 5 of 5

Full-Text Articles in Organizational Behavior and Theory

The Moderating Influence Of Nationalism On The Relationship Between National Diversity And Conflict, Naliah Ayub, Karen Jehn Jul 2010

The Moderating Influence Of Nationalism On The Relationship Between National Diversity And Conflict, Naliah Ayub, Karen Jehn

Karen A. Jehn

To understand the relationship between national diversity and conflict types (relationship and task conflict) in nationally diverse workgroups, we examined group members’ nationalistic attitudes regarding outgroup derogation (nationalistic derogation) and ingroup preference (national ingroup preference). A sample of 131 employees in nationally diverse workgroups was used to examine our hypotheses. A moderating effect of nationalistic derogation was found on the relationship between national diversity and both task and relationship conflict, such that national diversity was more likely to lead to both task conflict and relationship conflict when members had negative attitudes based on nationality toward the outgroup members. National ingroup …


The Effects Of Conflict Asymmetry On Work Group And Individual Outcomes, Karen Jehn, Sonja Rispens, Sherry Thatcher May 2010

The Effects Of Conflict Asymmetry On Work Group And Individual Outcomes, Karen Jehn, Sonja Rispens, Sherry Thatcher

Karen A. Jehn

We examine the consequences of an often ignored aspect of work group conflict—asymmetric conflict perceptions—for the effectiveness of individuals and groups. Tests of our multilevel hypotheses using data on 51 work groups showed that group conflict asymmetry (the degree to which members differ in perceptions of the level of conflict in their group) decreased performance and creativity in groups. In addition, individual conflict asymmetry (a member perceiving more or less conflict than other group members) explained reported performance and satisfaction with a group. Social processes and a positive group atmosphere mediated this effect.


The Faultline Activation Process And The Effects Of Activated Faultlines On Coalition Formation, Conflict, And Group Outcomes, Karen Jehn, Katerina Bezrukova Apr 2010

The Faultline Activation Process And The Effects Of Activated Faultlines On Coalition Formation, Conflict, And Group Outcomes, Karen Jehn, Katerina Bezrukova

Karen A. Jehn

This research examines the effects of group faultline activation on coalition formation, conflict, and group outcomes. We distinguish between dormant faultlines (potential faultlines based on demographic characteristics) and activated group faultlines (members actually perceive subgroups based on the demographic characteristics) and hypothesize that while dormant faultlines do not automatically turn into active group divisions, a group’s entitlement configuration can activate divisions among group members. Study 1 was a construct validity study to verify the psychometric properties of the activated group faultline measure and explain its connection to other process variables. In Studies 2 and 3, we tested our hypotheses and …


From The Outside In: The Negative Spillover Effects Of Boundary Effects Of Boundary Spanners’ Relations With Members Of Other Organizations, L. Ramarajan, K. Bezrukova, Karen Jehn, M. Euwema Dec 2009

From The Outside In: The Negative Spillover Effects Of Boundary Effects Of Boundary Spanners’ Relations With Members Of Other Organizations, L. Ramarajan, K. Bezrukova, Karen Jehn, M. Euwema

Karen A. Jehn

No abstract provided.


Revisiting Faultline Conceptualization: Measuring Faultline Strength And Distance, Elaine Zanutto, Katerina Bezrukova, Karen Jehn Dec 2009

Revisiting Faultline Conceptualization: Measuring Faultline Strength And Distance, Elaine Zanutto, Katerina Bezrukova, Karen Jehn

Karen A. Jehn

The purpose of this research is to develop a conceptually and methodologically sound measure of group faultlines (demographic alignment of members along multiple attributes within a group). This measure takes into account the concept of faultline strength (the extent of a demographic alignment across members within a group) and, thus far neglected in past work, the concept of faultline distance. This faultline distance measure reflects how far apart the emerging subgroups are on demographic characteristics. This new, more elaborate conceptualization of faultlines is validated by presenting a number of hypothetical examples that demonstrate the distinct properties of faultline measures. We …