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Full-Text Articles in Organizational Behavior and Theory
Selection For Service And Sales Jobs, John P. Hausknecht, Angela M. Langevin
Selection For Service And Sales Jobs, John P. Hausknecht, Angela M. Langevin
John Hausknecht
[Excerpt] This chapter provides a review of selection research for service and sales occupations and is organized into three major sections. First, we describe the nature of service and sales work and define the competencies that underlie success in these jobs. Second, we summarize past research concerning the methods that have been used to select service and sales employees with attention to issues of validity, applicant reactions, and adverse impact. Finally, we discuss the implications of this body of work for practice and future research, highlighting several important but often overlooked issues concerning selection system design for this critical segment …
Retesting In Selection: A Meta-Analysis Of Practice Effects For Tests Of Cognitive Ability, John P. Hausknecht, Jane A. Halpert, Nicole T. Di Paolo, Meghan O. Moriarty Gerrard
Retesting In Selection: A Meta-Analysis Of Practice Effects For Tests Of Cognitive Ability, John P. Hausknecht, Jane A. Halpert, Nicole T. Di Paolo, Meghan O. Moriarty Gerrard
John Hausknecht
Previous studies indicate that as many as 25-50% of applicants in organizational and educational settings are retested with measures of cognitive ability. Researchers have shown that practice effects are found across measurement occasions such that scores improve when these applicants retest. This study uses meta-analysis to summarize the results of 50 studies of practice effects for tests of cognitive ability. Results from 107 samples and 134,436 participants revealed an adjusted overall effect size of .26. Moderator analyses indicated that effects were larger when practice was accompanied by test coaching, and when identical forms were used. Additional research is needed to …
The 'New Responsibility Paradigm': Implications For Strategic Competitiveness, Art Stewart
The 'New Responsibility Paradigm': Implications For Strategic Competitiveness, Art Stewart
Art Stewart
No abstract provided.
Suchen Sie Mir Einen Kreativen!, Beat Habegger
Rethinking Bibliographic Control In The Web Environment, Karen S. Calhoun
Rethinking Bibliographic Control In The Web Environment, Karen S. Calhoun
Karen S Calhoun
Cataloging and metadata services have reached a crossroads. The digital age presents fundamental challenges to building and describing collections of interest to the communities that libraries serve. Since the advent of the Web, what has been fundamental to libraries and higher education, what has constituted professional wisdom and best practice-all have been disrupted by new conditions. This article describes the environment in which libraries are operating and identifies the key trends driving change in metadata creation and management. It also outlines the characteristics of a next-generation metadata creation and management platform for libraries, which the OCLC cooperative is planning, to …