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Why Don't They Learn?, Cynthia D. Fisher
Why Don't They Learn?, Cynthia D. Fisher
Cynthia D. Fisher
Extract: Highhouse (2008) suggests that managers’ ‘‘stubborn’’ preferences for suboptimal selection practices are based on two beliefs: (1) that selection decisions can be near 100% correct and (2) that the expertise and intuition needed to make perfect decisions are developed by experience. I will suggest mechanisms by which these beliefs persist in the face of what should be contradictory feedback.