Organizational Behavior and Theory Commons^™

Information Technology Sourcing Across Cultures: Preparing Leaders For Cross-Cultural Engagements And Implementing Best Practices With Cultural Sensitivity, Wayne Gordon Moran

Antioch University Dissertations & Theses

This research exercised a mixed method exploratory sequential design inquiry into the topical area of leadership behaviors and cross-cultural awareness that permeate successful global information technology (IT) outsource alliances. When IT is aligned with an entity's objectives, strategic technology leadership is actively engaged in governance, infrastructure architecture, planning, and cross-cultural collaboration. Bilateral contracting foster and forge interactive organizational cultures however, the advent of right shoring has introduced cultural complexity for IT leadership roles born of national, international, and sub-culture global dimensions. This research surfaced significant variations in IT professional opinions as to the leadership practices, cultural compatibility and service fulfillment …