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Organizational Behavior and Theory Commons™

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Human Resources Management

SelectedWorks

2004

Job performance

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Full-Text Articles in Organizational Behavior and Theory

When Conscientiousness Isn’T Enough: Emotional Exhaustion And Call Volume Performance Among Call Center Customer Service Representatives Jan 2004

When Conscientiousness Isn’T Enough: Emotional Exhaustion And Call Volume Performance Among Call Center Customer Service Representatives

L. A. Witt

No abstract provided.

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