Nonprofit Administration and Management Commons^™

Nonprofit Board Members' Self-Perception In The Role Of Organizational Governance And The Balanced Scorecard, Jeffrey John Aulgur

Graduate Theses and Dissertations

This qualitative case study examines the gap between expectations of board performance held by the senior leadership and the governing board's self-perception of their role in the governance of the nonprofit organization. The primary research question is: Is an analysis of the gap between governance expectations and the board members' self-perception of governance performance an effective methodology for enhancing the efficacy of the governing board of directors? Nonprofit governance and its effectiveness are difficult concepts to define, given the wide disparity in organizational sizes, structures, and missions. While the academic literature does not identify a dominant methodology for organizational effectiveness …