Nonprofit Administration and Management Commons^™

Exploring How Philippine American Nonprofit Leaders Build Trust With Their Staff And Volunteers, Dominic Fernando Laureano

Dissertations

Purpose: Although a considerable amount of literature exists regarding leadership and trust, little research focuses on Philippine American nonprofit organizations and their leadership. The purpose of this phenomenological study was to explore how Philippine American nonprofit leaders build trust with staff and volunteers using the five domains of competency, consistency, concern, candor, and connection.

Methodology: This phenomenological qualitative study collected data via semi-structured interviews, participant observations, and review of artifacts. The study sample was comprised of 10 Philippine American nonprofit leaders from Southern California. Weisman’s Trust Model served at the theoretical framework of the study and guided data collection and …