Management Sciences and Quantitative Methods Commons^™

A Mixed Methods Study: Evaluating The Relationship Of Project Manager Competencies And It Project Management Methodologies, Keith A. Mcdermott

Open Access Theses

Determining skillsets that are particularly important to the development of an effective project manager can be useful for a variety of applications. These applications range from the hiring of a new project manager for an organization to continued training for current employees. Past research has called upon current project managers to rate what skillsets they see as important to the cultivation of an optimal or effective project manager. Additional research has expanded this idea to determine how skillsets vary between project managers and functional managers (El-Sabaa, 2001). While this research is certainly important, skillset grouping can be further explored. This …

Mid-Level Procurement Manager Leader Development: A Collective Case Study, Douglas Veatch

Doctoral Dissertations and Projects

The development of high-performing employees with the potential to assume leadership roles remains a vital exercise for organizations. Public and private sector organizations of all sizes have implemented programs focused on developing the next generation of leaders. The researcher explored the issue of how a national service industry organization is experiencing varied levels of success of leader development in the case of geographically dispersed mid-level procurement managers in the trucking logistics group. Guided by elements of successful leader development programs, the purpose of this collective qualitative case study was to discover the common issues and factors that lead to success …

Patron Activity Monitoring And Privacy Protection, Sam Kome

Library Staff Publications and Research

Library building usage data are weak. Electronic resource usage data are weak. We conduct occasional headcounts and receive sketchy COUNTER reports. These data lack needed specificity and can’t be correlated to each other, e.g.; what resources do the early birds who sit in the north commons use? What if we knew to the minute and foot how many patrons occupied the building and where they sat? What if we also knew the electronic resources those same patrons used whether or not they were in the building? And what if we could perfectly protect their privacy? We can. This presentation will …

Retail Analytics And Optimization For Store-Wide Shelf-Space Management, Tulay Flamand

Doctoral Dissertations

A major constituent of modern-time economies, retailing is a vibrant business sector that is marked by high competition, tight profit margins, novel business strategies in online and in-store environments, and demanding consumers. Driven by massive volumes of point-of-sale data, retail analytics has become instrumental for unveiling better managerial practices. Our research falls under the umbrella of retail shelf space management. In self-service outlets, shelf space constitutes a scarce resource and its management is central to ensuring an attractive shopping experience and a profitable business. We investigate how, under a given store layout, the allocation of product categories can be optimized …

Service Improvement And Cost Reduction For Airlines: Optimal Policies For Managing Arrival And Departure Operations Under Uncertainty, Heng Chen

Doctoral Dissertations

Annual U.S. air travel demand has been growing steadily by 4-5% over the last decade, and it is estimated that the demand will nearly double in the next twenty years. It has also been estimated by the International Civil Aviation Organization that global demand for commercial aircraft will increase at an average annual rate of 4.1% by 2034 (IATA, 2014). However, airport expansions and aviation infrastructure upgrades have not kept pace with the increase in air traffic demand, as only 3% of all the new airport projects around the world are planned in the U.S. (CAPA, 2015). Thus, the operation …

Network Game Theory Models Of Services And Quality Competition With Applications To Future Internet Architectures And Supply Chains, Sara Saberi

Doctoral Dissertations

The Internet has transformed the way in which we conduct business and perform economic and financial transactions. One key challenge of the Internet is the inefficiency of the mechanisms by which technology is deployed and the business and economic models surrounding these processes (Wolf et al. (2014)). Equilibrium models for the Internet generally assume basic economic relationships. However, in new paradigms for the Internet and in supply chain networks, price is not the only factor; quality of service (QoS) is also of increasing importance. Supply chains networks, which give us the means to manufacture products and deliver them to points …

Product Complexity: A Definition And Impacts On Operations, Mark A. Jacobs

Mark A. Jacobs

The difficulty for organizations arises because neither complexity nor its impacts on performance are well understood (Fisher & Ittner, 1999b). The mechanisms through which it affects cost, quality, delivery, and flexibility need to be explained (Ramdas, 2003). However, this cannot happen until complexity can be explained theoretically. But, to build theory there must first be a common understanding about the construct of interest (Wacker, 2004). Only then can researchers operationalize it and search for meaningful relationships. In light of this, I develop a definition of complexity below. A sampling of the operations management literature is then presented within the context …

Volume And Cost Implications Of Product Portfolio Complexity, Mark A. Jacobs

Mark A. Jacobs

Business leaders are concerned about the impacts of increasing levels of product portfolio complexity since many sense that complexity related costs such as order management, procurement, and inventory threaten to undermine operational efficiencies and consume profits. Even so, managers do not fully understand the extent and breadth of the impacts of product portfolio complexity. A more complete understanding of the operational effects of product portfolio complexity is lacking partially because researchers have not yet offered a robust theoretical perspective or studied it in a focused controlled way; until now. Herein, measures of product portfolio complexity are developed and related to …

Double The Outcomes: Employing Sensory Based Approaches To Improve The Quality Of Care And Reduce The Use Of Restraints On Inpatient Behavioral Health Units, Mary Ellen O'Connell Rn, Bsn, Msn, Mba, Jennifer P. Maloney Ms, Otr/L, Stephanie Lenhart Mba, Cphq

Mary Ellen O'Connell

No abstract provided.

Cross-Functional Integration And New Product Performance: An Empirical Analysis And Findings, Lisa C. Troy, Tanawat Hirunyawipada, Audhesh K. Paswan

Tanawat "Tom" Hirunyawipada

Although cross-functional integration is often considered an important element in a successful new product development program, a great deal of variance exists in extant literature regarding how integration is defined and implemented and how relevant studies are conducted.

The authors attempt to bring clarity to a diverse set of 25 studies that investigate cross-functional integration by empirically analyzing 146 correlations between integration and aspects of new product success. The authors examine the impact of 12 potential moderators that affect the integration–success link using meta-analysis techniques.

The findings indicate that though cross-functional integration may indeed have a direct impact on success, …

How Cios Overcome The Competing Values Challenge: Irish Cios’ Perspectives, Harvey Enns, Dean B. Mcfarlin, Paul B. Sweeney

Paul B. Sweeney

Competing values are a fact of organizational life. However, there are gaps in our understanding about how these opposing beliefs hinder influence processes. This article draws on interview data to demonstrate how Irish Chief Information Officers (CIOs) are able to convince their colleagues to support new projects within their firms in the face of competing values. Focused interviews were used to explore the influence process and the competing values phenomenon, since this type of research is at an early stage and qualitative methods and analysis serve as a rich source of theory development. The data showed that the CIOs who …

Pricing And Product Mix Optimization In Freight Transportation, Michael F. Gorman

Michael F. Gorman

We propose improved pricing and market mix can improve the profitability of the freight transportation provider through the reduction of equipment repositioning costs. We hypothesize that because of complexities surrounding pricing and equipment repositioning costing, existing pricing strategies in freight transportation fail to fully consider these costs. We test this hypothesis in an applied setting in which Monte Carlo simulation captures the stochasticity of market conditions inherent in the problem. We use a heuristic to improve the nondifferentiable, discontinuous objective function. Our results from test cases show with high confidence that current prices are not optimal, as indicated by a …

Integrating Strategic And Tactical Rolling Stock Models With Cyclical Demand, Michael F. Gorman

Michael F. Gorman

In the transportation industry, companies position rolling stock where it is likely to be needed in the face of a pronounced weekly cyclical demand pattern in orders.

Strategic policies based on assumptions of repetition of cyclical weekly patterns set rolling stock targets; during tactical execution, a myriad dynamic influences cause deviations from strategically set targets. We find that optimal strategic plans do not agree with results of tactical modeling; strategic results are in fact suboptimal in many tactical situations. We discuss managerial implications of this finding and how the two modeling paradigms can be reconciled.

The Promises And Challenges Of Innovating Through Big Data And Analytics In Healthcare, Donald E. Wynn, Renée M. E. Pratt

Donald Wynn

In this article, we present the promises and challenges of big data and analytics (BD&A) in healthcare, informed by our observations of and interviews with healthcare providers in the US and European Union (EU). We then provide a set of recommendations for capitalizing on the extraordinary innovation opportunities available through big data.

Choosing Management Information Systems As A Major: Understanding The Smifactors For Mis, Thomas W. Ferratt, Stephen R. Hall, Jayesh Prasad, Donald E. Wynn

Donald Wynn

Given declining management information systems (MIS) enrollments at our university, we seek to understand our students‘ selection of a major. Prior studies have found that students choose a major based on a number of factors, with subject matter interest consistently being most important. We contribute to the literature by developing a deeper understanding of what is meant by subject matter interest, which we refer to as smiFactors, for MIS as a major and career. Based on a qualitative analysis of open-ended survey questions completed by undergraduate business students, we confirm a number of smiFactors for MIS gleaned from recent studies …

Principles For Conducting Critical Realist Case Study Research In Information Systems, Donald E. Wynn, Clay K. Williams

Donald Wynn

Critical realism is emerging as a viable philosophical paradigm for conducting social science research, and has been proposed as an alternative to the more prevalent paradigms of positivism and interpretivism. Few papers, however, have offered clear guidance for applying this philosophy to actual research methodologies. Under critical realism, a causal explanation for a given phenomenon is inferred by explicitly identifying the means by which structural entities and contextual conditions interact to generate a given set of events. Consistent with this view of causality, we propose a set of methodological principles for conducting and evaluating critical realism-based explanatory case study research …

Assessing The Emphasis On Information Security In The Systems Analysis And Design Course, William David Salisbury, Thomas W. Ferratt, Donald E. Wynn

Donald Wynn

Due to several recent highly publicized information breaches, information security has gained a higher profile. Hence, it is reasonable to expect that information security would receive an equally significant emphasis in the education of future systems professionals. A variety of security standards that various entities (e.g., NIST, COSO, ISACA-COBIT, ISO) have put forth emphasize the importance of information security from the very beginning of the system development lifecycle (SDLC) to avoid significant redesign in later phases. To determine the emphasis on security in typical systems analysis and design (SA&D) courses, we examine (1) to what extent security is emphasized in …

Irish Cios’ Influence On Technology Innovation And It-Business Alignment, Harvey Enns, Joseph J. Mcdonagh

Harvey Enns

Technology is the driving force behind many of today’s new products, services, and cost-cutting measures. However, there are gaps in our understanding about how technological innovation is fostered and nurtured in organizations. Part of the answer is to examine how Chief Information Officers (CIOs) exercise influence regarding technological innovation in organizations. This is particularly important since the CIO is the head of technology in organizations, an important source of technological innovation. This article draws on an established executive influence framework to demonstrate how Irish CIOs are able to solidify Information Technology’s (IT’s) contribution to technological innovation via relational means. Most …

Synergy And Its Limits In Managing Information Technology Professionals, Thomas W. Ferratt, Jayesh Prasad, Harvey Enns

Harvey Enns

We examine the effects of human resource management (HRM) practices (e.g., career development, social support, compensation, and security) on IT professionals‟ job search behavior. Job search is a relatively novel dependent variable in studies of voluntary withdrawal behavior, in general, and for IT professionals, in particular. From a universalistic perspective, HRM practices individually and in combination exhibit independently additive effects on job search behavior. Our study contrasts this perspective with configurational theory, hypothesizing that proposed idealtype configurations of HRM practices have synergistic effects on job search behavior. We contribute to the IT and broader HRM literature by theoretically explicating and …

How Cios Overcome The Competing Values Challenge: Irish Cios’ Perspectives, Harvey Enns, Dean B. Mcfarlin, Paul B. Sweeney

Harvey Enns

Competing values are a fact of organizational life. However, there are gaps in our understanding about how these opposing beliefs hinder influence processes. This article draws on interview data to demonstrate how Irish Chief Information Officers (CIOs) are able to convince their colleagues to support new projects within their firms in the face of competing values. Focused interviews were used to explore the influence process and the competing values phenomenon, since this type of research is at an early stage and qualitative methods and analysis serve as a rich source of theory development. The data showed that the CIOs who …

Assessing The Emphasis On Information Security In The Systems Analysis And Design Course, William David Salisbury, Thomas W. Ferratt, Donald E. Wynn

William D Salisbury PhD

Due to several recent highly publicized information breaches, information security has gained a higher profile. Hence, it is reasonable to expect that information security would receive an equally significant emphasis in the education of future systems professionals. A variety of security standards that various entities (e.g., NIST, COSO, ISACA-COBIT, ISO) have put forth emphasize the importance of information security from the very beginning of the system development lifecycle (SDLC) to avoid significant redesign in later phases. To determine the emphasis on security in typical systems analysis and design (SA&D) courses, we examine (1) to what extent security is emphasized in …

Assessing The Emphasis On Information Security In The Systems Analysis And Design Course, William David Salisbury, Thomas W. Ferratt, Donald E. Wynn

Thomas Ferratt

Due to several recent highly publicized information breaches, information security has gained a higher profile. Hence, it is reasonable to expect that information security would receive an equally significant emphasis in the education of future systems professionals. A variety of security standards that various entities (e.g., NIST, COSO, ISACA-COBIT, ISO) have put forth emphasize the importance of information security from the very beginning of the system development lifecycle (SDLC) to avoid significant redesign in later phases. To determine the emphasis on security in typical systems analysis and design (SA&D) courses, we examine (1) to what extent security is emphasized in …

Choosing Management Information Systems As A Major: Understanding The Smifactors For Mis, Thomas W. Ferratt, Stephen R. Hall, Jayesh Prasad, Donald E. Wynn

Thomas Ferratt

Given declining management information systems (MIS) enrollments at our university, we seek to understand our students‘ selection of a major. Prior studies have found that students choose a major based on a number of factors, with subject matter interest consistently being most important. We contribute to the literature by developing a deeper understanding of what is meant by subject matter interest, which we refer to as smiFactors, for MIS as a major and career. Based on a qualitative analysis of open-ended survey questions completed by undergraduate business students, we confirm a number of smiFactors for MIS gleaned from recent studies …

Synergy And Its Limits In Managing Information Technology Professionals, Thomas W. Ferratt, Jayesh Prasad, Harvey Enns

Thomas Ferratt

We examine the effects of human resource management (HRM) practices (e.g., career development, social support, compensation, and security) on IT professionals‟ job search behavior. Job search is a relatively novel dependent variable in studies of voluntary withdrawal behavior, in general, and for IT professionals, in particular. From a universalistic perspective, HRM practices individually and in combination exhibit independently additive effects on job search behavior. Our study contrasts this perspective with configurational theory, hypothesizing that proposed idealtype configurations of HRM practices have synergistic effects on job search behavior. We contribute to the IT and broader HRM literature by theoretically explicating and …

International Management: Strategic Opportunities And Cultural Challenges, Paul B. Sweeney, Dean B. Mcfarlin

Paul B. Sweeney

As the economies of many countries become more interrelated, international managers are facing huge challenges and unique opportunities associated with their roles. Now in its fifth edition, Sweeney and McFarlin's International Management embodies a balanced and integrated approach to the subject, emphasizing the strategic opportunities available to firms on a global playing field, as well as exploring the challenges of managing an international workforce. Integrating theory and practice across all chapter topics, this book helps students to learn, grasp, and apply the underlying principles of successful international management: Understanding the broad context of international business, including the critical trends impacting …

Using Atlas.Ti To Facilitate Data Analysis For A Systematic Review Of Leadership Competencies In The Completion Of A Doctoral Dissertation, John Kennedy Lewis

Faculty and Staff - Articles & Papers

The author used ATLAS.ti to conduct a systematic review of the literature on leadership competencies in fields undergoing rapid change to complete his dissertation. Studies were imported to ATLAS.ti for first, second and third stage analysis which led to the creation of final themes and concepts. The use of ATLAS.ti for coding encouraged a cyclical and iterative approach to data analysis that would have been difficult to accomplish through note cards, word processing, or spreadsheet applications. ATLAS.ti assisted with using meta-ethnography as the means of synthesizing both qualitative and quantitative research. ATLAS.ti provided the ability to make chains of multiple …

Dynamic Pricing And Inventory Management: Theory And Applications, Renyu Zhang

Arts & Sciences Electronic Theses and Dissertations

We develop the models and methods to study the impact of some emerging trends in technology, marketplace, and society upon the pricing and inventory policy of a firm. We focus on the situation where the firm is in a dynamic, uncertain, and (possibly) competitive market environment. The market trends of particular interest to us are: (a) social networks, (b) sustainability concerns, and (c) customer behaviors. The two main running questions this dissertation aims to address are: (a) How these emerging market trends would influence the operations decisions and profitability of a firm; and (b) What pricing and inventory strategies a …

A Validated, Model-Specific Tool To Measure The Developmental Stage Of A Shared Governance, Professional Practice Model, Kim S. Hitchings Msn, Rn, Nea-Bc, Joanna Bokovoy Rn, Drph, Terry A. Capuano Mba, Msn, Rn, Fache, Ne-Bc, Janet Houser Rn, Phd

Terry A Capuano MBA, MSN, RN, FACHE, NE-BC

No abstract provided.

A Correlational Study Of Mid-Level Managers Examining Emotional Intelligence And Coaching Dimensions, Christopher Berg

All Theses And Dissertations

The purpose of this quantitative correlational case study was to explore how mid-level managers’ emotional intelligence, as established through the Emotional Intelligence Appraisal (EIA), correlates with their executive coaching dimensions as revealed by the Extraordinary Coach Self-Assessment (ECSA). This study used the Talentsmart Inc. (EIA) tool to evaluate retail telecommunications (telecom) managers’ emotional intelligence competencies and Zenger Folkman’s (ECSA) tool to evaluate retail telecom managers’ coaching dimensions anonymously through the survey instrument. The need for this specific research is evident because of the limited number of quantitative studies regarding the importance of emotional intelligence and its relationship to coaching in …

Digital Counterfeiting: States Regulation Of Federal, Foreign & Digital, Ralph E. Mckinney, Lawrence P. Shao, Dale H. Shao, Dale C. Rosenblieb Jr.

Ralph E. McKinney

The relatively recent appearance of Internet-based transactions necessitated the develop of digital forms of payment. These payments have evolved into various forms, including digital currency. This paper discusses the regulatory authority and/or lack of authority, of the sovereign States of the United States to regulate the counterfeiting of financial instruments used as currency, including digital currency. Federal and Foreign (non-U.S.) currencies are explicitly examined. Some digital currencies are not regulated or authorized specifically by a government. Can a currency without formal codification from a government be regulated by a State? As financial transactions have shifted historically from various governments' legal …