Management Sciences and Quantitative Methods Commons^™

A Mixed Methods Study On Choice Of Media Influence On Construction Industry Communication, Luciana De Cresce El Debs

Open Access Dissertations

This study focuses on the use of different communication media for solving problems in the construction industry. The focus of this research is on design-problems containing spatial information and are informally reported between site supervision and design professionals. Due to the fragmented nature of the construction industry, miscommunication is a well-known and common problem. Yet, this fragmented nature is necessary in order to build a complex product involving many different types of professionals. To better understand the issue, this study uses previous literature, such as those published on media richness theory, problem-solving strategy, and construction specific communications, in a three-phased …