Management Sciences and Quantitative Methods Commons^™

The Effects Of Quality Of Work Life Processes On Job Satisfaction And Productivity, Greg Alan Dabicci

Masters Theses

This study was conducted to determine the effects of employee participation on job satisfaction and productivity. A small group of hourly employees (5-7) from a package sort and load operation worked with management to identify, analyze, and solve performance problems. Four employee participation interventions were examined: 1) group problem solving of sorting performance, 2) individualized problem solving of loading performance, 3) general participation on job satisfaction, and 4) general participation on overall productivity. The results indicated that the participation program was effective in improving job satisfaction, group performance, and individual performance. The program was not effective in improving overall productivity. …