Management Sciences and Quantitative Methods Commons^™

Organizational Characteristics And Employee Overall Satisfaction: A Comparison Of State-Owned And Non State- Owned Enterprises In Vietnam, Lam D. Nguyen

The South East Asian Journal of Management

Differences in employee overall job satisfaction between public and private sector organizations have long been a topic of organizational academic debate. This study looks at the differences and the relationships between organizational characteristics and employee overall satisfaction between the State-Owned Enterprises (SOEs) and the Non-State-Owned Enterprises (Non-SOEs) in Vietnam. The purpose of this study is threefold: 1) to examine the differences in organizational characteristics in 7 components including purposes, structure, leadership, relationships, rewards, helpful mechanisms, and attitude toward change; 2) to examine the differences in employee overall satisfaction; and 3) to explore the relationship between organizational characteristics and employee overall …

A Framework Of Performance Measurement System For Manufacturing Company, Dermawan Wibisono

The South East Asian Journal of Management

In the current dynamic environment, measuring a company’s performance becomes exceedingly complex since Performance Measurements Systems (PMS) not only measure a company’s performance but also reflect their organizational culture and philosophy. Designing and implementing PMS is an integral part of management control systems. However, traditional PMS are criticized for being obsolete, irrelevant to managerial decision making, unrelated to strategic objectives and detrimental to organizational improvements. Given the shortcomings of traditional PMS, there is need for a new framework that can lead to the design of a PMS that balances short-term and long-term measures, internal and external measures, and financial and …

Individual Differences In Participations Of A Brand Community: A Validation Of The Goal-Directed Behavior Model, Badri Munir Sukoco

The South East Asian Journal of Management

Previous studies have been neglected the behavior of the owners who are non-members when discussing brand community (BC), even though they are substantially larger. This study purposely discuss what are the differences between the two by using model of goal directed behavior (MGB) and uses the findings as a way to recruit non-members in BC activities. This study also proposes some refinements to the original concept of MGB. This survey-based study, conducted with 201 active members and 226 non-members of a motor club in Indonesia, employs structural equation modeling methodology which supports the proposed model. The findings suggest that non-members …

Perception Of Export Barriers In A High-Tech Sector In A Less Developed Country: The Case Of Ict Smes In Malaysia, Christopher J. R. Richardson

The South East Asian Journal of Management

This paper investigates which export barriers are most pressing to small and medium sized enterprises (SME) in a high-tech sector in a developing-country. It also examines whether exporters and non-exporters perceive different export barriers as being more pressing to their export development/initiation. The unit of analysis is SMEs in Malaysia’s information and communications technology (ICT) sector. The findings suggest that the high cost of exporting is the most severe problem facing firms in the sample, with cultural differences posing the least important obstacle. Furthermore, with just two exceptions, there are no statistically significant differences in the perceptions of export barriers …

A Review Of International Best Practice In E-Governmentsome Lessons For New Adopters, Deogratias Harorimana Sr

Dr Deogratias Harorimana

Efficient bureaucratic processes as essential to attract and retain investment, as well as promote SME growth. The e_Gov is one of many ways emerging economies have used to streamline public service delivery and create a freindly and conducive atmosphere for business -both MNC and SMEs. This presentation provide an overview of some of the World's most recent case examples on the successful design-plan-implementation of eGov to build a strong basis to attract investment and deliver seamless essential services to Citizens.

A Critical Review Of The Effectiveness Of Fiscal And Monetary Policies In The Pacific Island Countries (Pics) Between 1990-2010, Deogratias Harorimana Mr

Dr Deogratias Harorimana

The purpose of this paper is to critically assess the effectiveness of Fiscal and Monetary Policies in the South Pacific Island Countries. The paper tracks down the economic growth for the last 20 years between 1990-2010, and drawing from key fiscal and monetary policies in place during the time under consideration, as well as specific interventions in the region, we find that: 1) While the South Pacific Island Countries (SPICs) particularly the six major economies (Solomon Islands, Fiji, Vanuatu, PNG, Samoa, Tonga) pursued fiscal and monetary policies for promoting growth and diversification of their economies, their fiscal policies relied heavily …

Issues In Human Capital Development : Lessons For Public Administration And Governance, Deogratias Harorimana Mr

Dr Deogratias Harorimana

With few minerals or other natural resources, Rwanda believes that she can still achieve her ambitions by investing in human capital - her unique resource. If this ambition can be achieved, then is this the next role model for international development? We used a case study design and analysis methods to examine development models used elsewhere in recent decades, using both qualitative and quantitative data on Rwanda to establish the comparative advantages in relation to Singapore’s economic development model. The implications for international development are that (1) an effective human capital development strategy should be inclusive enough to respond to …

The Role Of Hrm Practices In Predicting Faculty Turnover Intention: Empirical Evidence From Private Universities In Bangladesh, Mohd. H. R. Joarder, Dr. Mohmad Yazam Sharif

The South East Asian Journal of Management

The present study was designed to examine the relationship between human resource management practices and turnover intention among the faculty members of private universities in Bangladesh. The prime objective of this study was to understand whether the institution’s HRM practices can influence faculty turnover decision. A total of 317 faculty members of different private universities located in Dhaka Metropolitan Area(DMA) participated in the survey and returned the questionnaire to the researchers which represented 57% response rate of the study. Multiple regression analyses were used to test the hypotheses of the study. The study found faculty compensation, supervisory support and job …

Leaders Of Today Are Challenged By Generation X Workforce Retention, Joyce K. Kutin

Joyce K Kutin RN, MSN, MOL

Many organizations today are comprised of a culturally diverse workforce. In addition to organizational diversity related to gender, ethnicity, race, or religious beliefs, there are also four different generations working side by side. Today’s workforce includes the Silent Generation, the Baby Boomers, Generation X, and Generation Y. The Silent Generation is known for their lifestyle approach of consistency, uniformity, conformity, law and order, hard work and playing by the rules. Baby Boomers were the first generation to grow up with television; they were the first to have broad access to news, issues, advertising, and a variety of programming. Generation X …

Exploring The Effectiveness Of Environmentally Sustainable Practices In Municipal Government: A Case Study Of The City Of Knoxville’S Department Of Parks And Recreation, Anthony Michael Brown

Masters Theses

Sustainability practices produce programs and services that meet current needs while preserving the environment and natural resources for the future. City parks and recreation departments are facing budget shortfalls and increasing expectations from customers. Governments are now embracing sustainability practices to create financial savings while also fostering relations with customers.

The purpose of this single case study was twofold: (1) to examine the effectiveness of one city department’s strategies in outsourcing its environmental sustainability program through a performance contract with Ameresco; and (2) to examine the perceptions of key department employees about the effectiveness of the sustainability initiative. A …

Multiparty Negotiations And Their Settings: How A Change In Location Can Change Bargaining Strategies, Danielle Borel

Honors Theses

No abstract provided.

Government Financial Management, Strategy For Preventing Corruption In Indonesia, Haryono Umar

The South East Asian Journal of Management

In popular view, the term accountability generally refers to a wide spectrum of public expectations dealing with organizational performance, responsiveness, good governance, and even morality of government and nonprofit organizations. These expectations often include implicit performance criteria – related to obligations and responsibilities – that are subjectively interpreted and sometimes even contradictory. And in this broader conception of accountability, the range of people and institutions to whom public and nonprofit organizations must account include not only higher authorities in the institutional chain of command but also the general public, the news media, peer agencies, donors, and many other stakeholders (Kearns, …

Productivity Spillovers From Foreign Direct Investment: What If Productivity Is No Longer A Black Box?, Tran Toan Thang

The South East Asian Journal of Management

While the positive productivity spillover from Foreign Direct Investment (FDI) to domestic owned firms in host countries is unequivocally emphasized in theory, the empirical evidence is contradictory. This paper, based on firm level data in Vietnam (enterprise census, 2000-2005), provides more inside on that. Using time-varying stochastic frontier approach, the study decomposed the change of productivity into technical change, technical efficiency change and scale efficiency change. The evidence from estimating the spillovers in each corresponding components suggest that horizontal FDI bring negative spillovers, mainly to technical change but positive spillovers to technical efficiency. Vertical FDI also have mixed impacts to …

Relationship Between Organizational Justice Perception And Engagement In Deviant Workplace Behavior, Muhammad Irfan Syaebani, Riani Rachmawati Sobri

The South East Asian Journal of Management

Deviant workplace behavior is not something unusual and is prevalent in organizational dynamics. It is found in all types of organizations and in all levels of positions. This deviance is costly not only in financial, but also in social and psychological terms. This research aims to reveal whether there is any association between organizational justice perception and engagement in deviant workplace behavior since so many scholars argue that organizational injustice can serve as one of the causes to workplace deviance. Three forms of organizational justice are used in this research; they are: distributive, procedural, and interactional justice. Additionally, two dimensions …

The Influence Of Corporate Social Responsibility Activity Toward Customer Loyalty Through Improvement Of Quality Of Life In Urban Area, Tengku Ezni Balqiah, Hapsari Setyowardhani, Khairani Khairani

The South East Asian Journal of Management

The success of Corporate Social Responsibility (CSR) activities can create competitive advantage by influencing customer responses to firms’ offering. Customer’s awareness of CSR activity will influence their loyalty through their perception that activity can improve society’s quality of life where the CSR activities were implemented. The objective of this study is to evaluate the relationship between CSR awareness and loyalty that mediated by CSR Belief, Company Ability Belief, Quality of Life, and Company Reputation using Structural Equation Modelling (SEM). The result shows little differrences among five firms/brands as the object of the research, that are beverage, soap, car, lubricant, and …

Intellectual Capital: A Focus On Human Capital Reporting Practices Of Top Malaysian Listed Companies, Norhayati Mat Husin, Noormala Ahmad, Raedah Sapingi

The South East Asian Journal of Management

This paper aims to examine the extent of human capital (HC) reporting among top Malaysian companies and introduce an HC reporting guideline that can be used by Malaysian companies and regulator. It begins by developing the HC framework based on previous intellectual capital (IC) frameworks. This framework is then used to examine each of the top 100 Malaysian companies listed on the Bursa Malaysia in year 2008. Using the content analysis method, it reviews the annual reports of these companies to determine the extent of HC reporting. The findings of this paper highlight the need for the development of IC …

The Effect Of Employee Engagement On Continuance And Normative Commitment To The Organization, Wai Kwan (Elaine) Lau

Management Faculty Research

A positive relationship between employee engagement and affective commitment is already documented in the literature. However, we do not adequately know how engagement is associated with continuance and normative commitment. Using survey methodology we find that while engagement has a non-significant positive association with continuance commitment, it has a positive association with normative commitment. No negative association was found between engagement and continuance commitment. This study’s results support recent critiques to Allen and Meyer’s three-dimensional model of organizational commitment.

Exploring The Interplay Between Floss Adoption And Organizational Innovation, Paolo Spagnoletti, Tommaso Federici

Federici Tommaso

Growing research on Free/Libre Open Source Software (FLOSS) has addressed a variety of questions focusing on aspects ranging from open source development processes and developer motivation, to economic and policymaking implications. Nevertheless, a few authors have examined the adoption of FLOSS and its impact on organizational change and innovation. Adoption studies represent a particularly promising area for information system researchers to investigate the relationship between the specific properties of FLOSS and the processes of implementation and use. The goal of this article is to contribute to this field of research by discussing a former multitargeted research agenda and by defining …

Data Warehouse As A Backbone For Business Intelligence: Issues And Challenges, Mutaz M. Al-Debei

Dr. Mutaz M. Al-Debei

The aim of this research is to identify and classify the main issues and challenges facing different business organizations when implementing Data Warehouse (DW) technologies. This is highly significant given the theoretical and practical implications and importance of such technologies. It is also important to highlight these challenges given the scarcity of research in this domain despite its value. To determine DW issues and challenges, a qualitative research methodology was followed. A semi-structured interview protocol was used with 17 DW project managers and seniors’ members. The gathered data were analyzed by utilizing a bottom-up content analysis technique where content is …

Nested Circles Boundary Algorithm For Rotated Texture Classification, Mutaz M. Al-Debei, Suzan Awienat, Rana Abu-Laila

Dr. Mutaz M. Al-Debei

A new simple yet efficient classification algorithm named as Nested Circle Boundary (NCB) is proposed in this study. This algorithm provides features from measuring the average of the sum of boundary pixels for a number of nested circles inside the texture image. It was tested on different 91 rotated texture images for 13 texture classes using Brodatz texture database. The proposed algorithm achieves 100% accuracy when it comes to rotated texture classification. The methodology of NCB algorithm is based on two phases. Phase one mainly measures the features of the 13 texture classes and the original texture images. Then, the …

Business Model Requirements And Challenges In The Mobile Telecommunication Sector, Mutaz M. Al-Debei, David Avison

Dr. Mutaz M. Al-Debei

The telecommunications business is undergoing a critical revolution, driven by innovative technologies, globalization and deregulation. Cellular networks and telecommunications bring radical changes to the way telecom businesses are conducted. Globalization, on the other hand, is tearing down legacy barriers and forcing monopolistic national carriers to compete internationally. Moreover, the noticeable progress of many countries towards deregulation coupled with liberalization is significantly increasing telecom market power and allowing severe competition. The implications of this transition have changed the business rules of the telecom industry. In addition, entrants into the cellular industry have had severe difficulties due to inexistent or weak business …

A Semi-Automatic Ontology Extension Method For Semantic Web Services, Mutaz M. Al-Debei, Mohammad Mourhaf Al Asswad

Dr. Mutaz M. Al-Debei

this paper provides a novel semi-automatic ontology extension method for Semantic Web Services (SWS). This is significant since ontology extension methods those existing in literature mostly deal with semantic description of static Web resources such as text documents. Hence, there is a need for methods that can serve dynamic Web resources such as SWS. The developed method in this paper avoids redundancy and respects consistency so as to assure high quality of the resulting shared ontologies.

How Cios Overcome The Competing Values Challenge: Irish Cios’ Perspectives, Harvey Enns, Dean B. Mcfarlin, Paul B. Sweeney

MIS/OM/DS Faculty Publications

Competing values are a fact of organizational life. However, there are gaps in our understanding about how these opposing beliefs hinder influence processes. This article draws on interview data to demonstrate how Irish Chief Information Officers (CIOs) are able to convince their colleagues to support new projects within their firms in the face of competing values. Focused interviews were used to explore the influence process and the competing values phenomenon, since this type of research is at an early stage and qualitative methods and analysis serve as a rich source of theory development.

The data showed that the CIOs who …

A Semantic Analysis Approach For Assessing Professionalism Using Free-Form Text Entered Online, Roger H. Blake

Roger H. Blake

This paper presents the results of an experimental study to measure professionalism for the purpose of assessing a professional development program. Soft skills such as professionalism are increasingly recognized as important, yet measuring and assessing these skills, typically best acquired experientially, has remained challenging. Following established research, we conceptualize professionalism as a construct with the dimensions of autonomy, commitment, belief in public service, self-regulation, and the use of a professional organization as a major referent. We demonstrate how these dimensions can be expressed and the professionalism of free-form text responses measured. These responses are reflections submitted online by participants in …