Management Sciences and Quantitative Methods Commons^™

Entrepreneurs Vs. Business Plans: A Study Of Practicality And Usefulness, Sam Pd Anantadjaya

The South East Asian Journal of Management

In higher education, the topic on business plan is relatively studied in great details to note the importance on formulating business plans. Business plans are regarded as the reference point for business people; managers and members of the board of directors, to really realize the business activities. At least, the topic on business plan, which are discussed and studied in universities, ought to have its own value in the real business operations. Many entrepreneurs, however, face difficulties in formulating structural business plans. Many entrepreneurs may not actually formulate business plans as they are regarded important in many classrooms’ teaching, to …

Adoption Of Innovative Information Systems By Smes: Comparing The Role Of Firm’S Enacted Capabilities Of Active Adopters And Non-Active Adopters, Noor Akma Mohd Salleh

The South East Asian Journal of Management

The adoption of innovative information systems (IS) by small-and medium-sized enterprises (SMEs) across heterogeneous culture, locales, and markets are a critical and an ongoing challenge. Such challenge requires more than just good ideas and extensive resources. It requires organisational capabilities that can be labelled as “enacted capabilities”. This study defines enacted capabilities as the firm’s ability to mobilise and deploy IS-based resources in combination or co-present with other capabilities within SMEs. Consequently, the aim of this study is to make a contribution by empirically examining the enacted capabilities of SMEs in developing countries that may influence the success of innovative …

The Effect Of Headquarter Integration Mechanisms On Subsidiaries’ New Product Success: From Control To Coordination Mechanism, Firmanzah Firmanzah

The South East Asian Journal of Management

New product launching (NPL) to the local market by subsidiary managers is a strategic activity, which requires organizational supports from MNC global network. The NPL activity is marked by high level of uncertainty, risk, and market failure. Thus, a headquarter needs to integrate the subsidiary NPL into global strategy. There are two mechanisms to integrate subsidiaries’ activities during NPL process; coordination and control process. By testing the effect of each mechanism on role clarity and functional conflict, I found that coordination mechanism increase role clarity between headquarter and subsidiaries’ managers. In contrast, exercising control mechanism reduces role clarity and functional …

Enterprise Factors Contributing To The Success Of Malaysian Biotechnology Smes: A Grounded Theory Approach, Saridan Abu Bakar, Mohamed Sulaiman, Intan Osman

The South East Asian Journal of Management

While numerous empirical studies have been conducted in Western countries on biotechnology enterprises, little empirical research has been done in Malaysia especially in respect to the factors that contribute to the success of biotechnology small and medium enterprises (SMEs). In view of this, a study was undertaken recently in Malaysia to address this gap in the existing body of biotechnology knowledge. Using a grounded theory approach, this qualitative study managed to develop a conceptual framework that sheds useful information on the enterprise factors that significantly impact the success of Malaysian biotechnology SMEs. Specifically, this study found that organizational structure, innovation …

Organizational Model Of The Southern Asia Cluster Family Businesses, Vipin Gupta, Nancy M. Levenburg, Lynda L. Moore, Jaideep Motwani, Thomas V. Schwarz

The South East Asian Journal of Management

Recently, there has been an increased interest in the family business organization. Traditionally, the ideal typical organizational model was one where the management, governance, and ownership entities are kept separate. This principal agent model has been a subject of public debate in the wake of several corporate scandals. In the family business organization, significant management, governance and ownership is often with the members of a family & its trusted partners. It is common in the US to regulate the management, governance, and ownership roles of the family members by using competitive criteria for the involvement of different members. In Southern …

Product Complexity: A Definition And Impacts On Operations, Mark A. Jacobs

MIS/OM/DS Faculty Publications

The difficulty for organizations arises because neither complexity nor its impacts on performance are well understood (Fisher & Ittner, 1999b). The mechanisms through which it affects cost, quality, delivery, and flexibility need to be explained (Ramdas, 2003). However, this cannot happen until complexity can be explained theoretically. But, to build theory there must first be a common understanding about the construct of interest (Wacker, 2004). Only then can researchers operationalize it and search for meaningful relationships. In light of this, I develop a definition of complexity below. A sampling of the operations management literature is then presented within the context …

The Effects Of Web-Based Technologies On Knowledge Transfer, Waymond Rogers, Solomon Negash

Faculty and Research Publications

The article discusses the effects of Web-based technologies on knowledge transfer, specifically examining whether the use of Web-based services can increase problem-solving skills. Because knowledge transfer has shown a direct correlation with industrial productivity, many organizations are actively trying to create services that encourage it. The authors present a study of the effects of Internet technology on knowledge transfer and the ways that organizations can use technology related to knowledge transfer.

Knowledge Management At The Village Level: How Thai Rice Farmers Incorporate Technologies To Improve Production Systems, Jude William R. Genilo

The South East Asian Journal of Management

The shift from agricultural to industrial and from industrial to knowledge societies has affected the ways farmers run their small-scale field activitiesin Central Thailand. To remain competitive, rice farmers need to continuously incorporate innovations and upgrade their technologies to sustain operations. These innovations and technologies may be seen in practically all aspects of the rice production process – from seed selection to fertilization, from seed raising and growth to irrigation, from crop protection to harvesting, threshing and drying. The study basically aims to explore the plausibility of rice farming villages as “learning organizations” and within these villages, the viability of …

Multinationals And Unionism In Indonesia, Riani Rachmawati, Alex De Ruyter

The South East Asian Journal of Management

This paper presents a critical analysis of the factors shaping the interaction between multinationals and trade unions in Indonesia, focusing on the recent period of democratization following the downfall of the Suharto regime. It has been suggested that union growth risks undermining Indonesia’s competitive advantages (cheap labour) and could encourage the exit of multinationals to cheaper competitors. In order to test this proposition, two case studies were conducted: one in the automotive industry and the other in the banking industry. The paper first provides an overview of multinational activity and FDI in Indonesia, and their interaction with a nascent union …

Paradoxical Strategies And Firm Performance: The Case Of Indonesian Banking Industry, Mohammad Hamsal, I Gusti Ngurah Agung

The South East Asian Journal of Management

Recently, research on paradoxical strategies has been considered critical in winning in the competitive dynamic landscape, characterized by uncertainty and rapid changes in the business environment. Such environmental uncertainties require firm to apply paradoxical strategies; combining strategic flexibility and strategic consistency (Parnell, 1994). This study addresses three main questions: what is the effect of strategic flexibility on firm’s performance; what is the effect of strategic consistency on firm’s performance; what is the contingent effect of perceived environmental uncertainty on the relationship between paradoxical strategies and firm’s performance. Questionnaires were distributed to 131 CEOs or members of top management team of …

The Impact Of Personal Characteristics And Intrinsic Motivation On Creative Behavior Among Indonesian Radio Station Managers, Nugroho J. Setiadi, Anees Janee Ali, Rehana Aafaqi

The South East Asian Journal of Management

The main purpose of the article is to increase understanding in some personal characteristics affecting creative performance among Indonesian radio station managers’ leadership context. Using creativity-relevant personal characteristics and motivation as input model, the authors identified that both of these two variables are positively related to creative performance. The study hypothesized that Leader-member exchange (LMX) moderate the relationship between personal characteristics and creative performance. Among a sample of 283 Indonesian radio station managers, results found that creativity-relevant personal characteristics and intrinsic motivation were positively related to creative performance when managers’ perception of followers’ work contribution toward them (as the second …

Integrate Reengineering And Tqm: An Attempt To Redefine Reformation, Wakhid Slamet Ciptono

The South East Asian Journal of Management

This study examines the structural relationships between TQM, Reengineering, Operational Excellence in downstream and upstream sectors, Reformation, and sustainable community development program. A good understanding of how oil and gas industry should integrate mainstreaming the approach to sustainable community development into policymaking. Sustainable community development should be implemented by considering the links between change management through TQM and reengineering, operational excellence applications, and the real reformation. Recognizing that contributions of reformation (via the amendment of law of the Republic of Indonesia No. 22/2001 concerning oil and natural gas) in the sustainable community development is a key component in the Indonesia’s …

Cultural Implications Of "Excellent Employees": Comparing American And Korean Workers, Chong W. Kim, Yung-Ho Cho, Andrew Sikula Sr.

Management Faculty Research

As noted in Kim & Sikula (2003, 2005), there are three types of people in the workplace: "Necessities", "Commoners," and "Parasites". A necessity (excellent employee) is irreplaceable and crucial to the functioning of an organization. A Commoner (average laborer) is a person of normal ability and talent who has no significant impact on organizational success. Lastly, Parasites (problem workers) are detrimental freeloaders who damage the functioning of an organization.

In the 2005 paper, we analyzed the survey responses of 25 students in an MBA Organizational Behavior class and 13 working managers, all in the United States. In this paper, we …

Internet Industry Competition Dynamics: Peering Limitations, Exposure, And Counter Strategies, Seungjae Shin, Jack E. Tucci

Journal of International Technology and Information Management

The Internet industry is vertically integrated with Internet Backbone Providers (IBPs) and Internet Service Providers (ISPs.) Although there are many ISPs and IBPs in each stream, both markets are considered independent oligopolies in that there are a few dominant competitors in each market. It is generally accepted that the Internet industry structure has evolved into a four-tier hierarchical structure. The synergistic and codependent nature of the Internet industry is the key element in understanding the competitive environment in which both IBP’s and ISP’s cooperate. Peering is an efficient way to exchange traffic freely within the access tier, nevertheless competitive constraints …

Social Network Enhanced Digital City Management And Innovation Success: A Prototype Design, Bih-Ru Lea, Wen-Bin Yu, Prashanth Kannan

Journal of International Technology and Information Management

Innovation is the process by which knowledge is transformed into products and services which in turn fuels economic development to create wealth and generates improvements in the standard of living. With the advance of technology, social networks that play a fundamental role as a medium for the spread of information, ideas, and influence among its members have taken a form of digital city to offer a range of online services, including access to social environments, community services, and e-commerce to its infohabitants. This study investigates how social network theories can be used to design and manage a web-based digital city …

Discovering Software Reliability Patterns Based On Multiple Software Projects, Yi Liu, Gerald Adkins, Jeng-Foung Yao, Gita Williams

Journal of International Technology and Information Management

Discovering patterns that indicate software reliability provides valuable information to software project managers. Software Quality Classification (SQC) modeling is a methodology that can be used to discover reliability patterns of large software projects. However, the patterns found by SQC modeling may not be accurate and robust owing to insufficient information used in the training process. This study compares two genetic programming-based SQC models using different volumes of data. These data were extracted from seven different NASA software projects. The results demonstrate that combining data from different projects can produce more accurate and reliable patterns.

Development Of A Maintenance System Based On Web And Mobile Technologies, Jaime Campos, Erkki Jantunen, Om Prakash

Journal of International Technology and Information Management

The paper reports the development of an e-monitoring and maintenance system based on web technology and mobile device, PDA. Rarity of experts led to the application of artificial intelligence and later, distributed artificial intelligence for condition monitoring and diagnosis of machine condition. Recently, web technology along with wireless communication is emerging as a potent tool in maintenance. It facilitates obtaining of the desired information by the relevant personnel at any time wherever he may be. The paper first describes the web and mobile architecture that formed the basis of the system and ICT tools used to communicate among the different …

Comparing The Prioritization Of Erp System Effectiveness Measures By Organizational Actors: A Focus On It Professionals And Business Managers, Princely Ifinedo

Journal of International Technology and Information Management

Modern organizations adopt Enterprise Resource Planning systems (ERP) to integrate their organizational data resources into unified systems. Researchers tend to concentrate on ERP implementation issues with only a handful studying ERP system effectiveness or success in adopting organizations. In fact, none has studied how key organizational actors prioritize or rank relevant measures or items related to the effectiveness of such systems. This study is designed to fill this gap in research as it aims at investigating how two organizational stakeholder groups, i.e. information technology (IT) professionals and business managers prioritize relevant measures related to ERP systems effectiveness. Using surveys in …

Strategic Alliances In Greek Mobile Telephony, Ioanna Stoili, Anastasios A. Economides

Journal of International Technology and Information Management

The mobile telephony market is a very competitive market. Mobile telephony companies try to expand by forming strategic alliances with companies from various industries. The objective of this paper is to analyze the motives, the actions and the results of the collaborations and alliances of two Greek mobile telephony companies (Cosmote and Vodafone Hellas). In addition, this paper illustrates examples of how the technology change and the technological convergence (Internet, computers, and mobile telephony) affected and activated the proliferation of these alliances. The entry of I-mode and Vodafone Live! in the Greek market caused an increase in the number of …

Improving Credit Card Operations With Data Mining Techniques, Malini Krishnamurthi

Journal of International Technology and Information Management

Consumer credit is ubiquitous and lending poses credit risk – the risk of economic loss due to the failure of a borrower to repay according to the terms of his or her contract with the lender. And so, managing credit risk entails estimating the potential ability of borrowers to repay their debts. Researchers have sought to identify factors that contribute to consumer risk, by using quantitative models. However, the presence of data mining techniques to identify credit risk cannot be ignored. There is a paucity of research to demonstrate the use of data mining techniques in this context, and such …

Application Of Uml For Modeling Urban Traffic System Using Producer Consumer Theory To Generate Process Algebra Model, Manuj Darbari, Sanjay Medhavi, Abhay Kumar Srivastava

Journal of International Technology and Information Management

UML is widely used as an industry standard for modeling any system. In this paper will be dealing with simple UML diagrams and show that low it can be transformed into process algebra models specially designated to model urban traffic systems. The model capture functionality at the level of mesoscopic as well as microscopic level and it is merged with process algebra’s producer consumer theory. The model is also formalized using Process algebra equations. This paper focuses on complex situational activity diagrams enhancing the expressivity by refining at the abstraction levels. Performance requirement is annotated by the UML profile for …

More Secure Passwords, Scott Magruder, Stanley X. Lewis Jr

Journal of International Technology and Information Management

Passwords are often the first line of defense against hackers trying to logon to a user’s account. Due to this, the password that a user selects for protection of their account is critical. These passwords must be “good” passwords that are not easily cracked. However, how does the network administrator enforce this? A simple change to the login process can make the passwords chosen by users much more secure. A description of this simple process is given in this paper. The normal login process is described. A description of the how hackers attempt to crack passwords is given. The simple …

Improving The Judicial System To Handle Computer Crime, Gerald V. Post, Albert Kagan

Journal of International Technology and Information Management

This paper asked professionals in the legal system to evaluate the current state and effectiveness of laws to identify and deter computer crime. Responses were evaluated with a formal structural equation model. The results generally show that legal professionals believe potential jurors have minimal knowledge of computer crime issues. More importantly, they also believe that judges have little knowledge or experience. A similar lack of knowledge by defense attorneys indicates that it could be difficult for a person accused of computer related infractions to find adequate representation. On the other hand, more experienced participants do not believe computer laws present …

The Role Of Quantitative Analysis In The Information Security Systems Development Lifecycle, Stephen R. Rosenkranz, Michael E. Busing, Faye P. Teer, Karen A. Forcht

Journal of International Technology and Information Management

Today’s numerous Quantitative Analysis (QA) tools have been successfully utilized to solve business problems in diverse applications. However, the application of QA tools in solving information security problems has been sparse. Devising the means and ways to use QA tools in resolving industry-wide security problems has the potential to yield enormous global economic benefit. The purpose of this paper is to explore the use of QA tools as a means of improving the processes involved in the Information Security Systems Development Lifecycle (SecSDL). Information security professionals use the SecSDL as a guide for formulating a comprehensive information security program. The …

Integrating It-Enabled Social Networks With Transaction Cost Economics And The Resource Based View Of The Firm, Ganesh D. Bhatt, Jatinder N. D. Gupta, Sushil K. Sharma

Journal of International Technology and Information Management

Prior research has mostly focused on transaction cost economics (TCE) to interpret the effect of information systems (IS) on organizational governance structures. A TCE based approach predicts that information technology (IT) will lead to increased use of electronic markets to coordinate economic transactions from electronic hierarchies. However, there is contradictory evidence in the literature regarding the rise and importance of cooperative relationships, joint ventures, and value-added partnerships integrated through information systems. To reconcile these contradictions, this paper analyzes the effect of IT on governance structures based on the TCE, social network theory, and the resource based view (RBV) of the …

A Framework And Guide For Understanding The Creation Of Consumer Trust, Joseph A. Cazier

Journal of International Technology and Information Management

This paper develops a framework and model for building trust by combining research on the creation of trust with the dimensions of trust: ability, benevolence and integrity. By combining these dimensions in a matrix with the types of trust production based on characteristics, process and institutions, the paper develops a robust 3 x 3 matrix with which to categorize and understand trust production. The framework is developed and analyzed in the light of literature on consumer trust. This framework can help researchers, practitioners and consumers understand trust creation and assist businesses in developing a comprehensive strategy for managing trust.

An Application Of The Deming Management Method For Information Technology Projects, Jack T. Marchewka

Journal of International Technology and Information Management

Although the ideas and teachings of W. Edwards Deming have been implemented in organizations world- wide for over the past 50 years, only three studies have empirically tested a theoretical model grounded in the Deming Management Method. These studies focused on the manufacturing and services area. Today, quality management continues to be an area of interest both in project management and software engineering. The focus of this study is to test the Deming Management Method in information technology (IT) projects. A survey of 63 IT professionals provides empirical support for the Deming Management Method and its application to IT projects. …

In Search Of Factors To Online Game Addiction And Its Implications, Yangil Park, Jeng-Chung V. Chen

Journal of International Technology and Information Management

Research has explored online users who are hooked on Internet applications such as chat rooms, web surfing, and interactive games. Online game addiction is one of the problems arisen from the use of the Internet. This study is motivated by a causal connection found from previous research of computer game addiction. The study describes two typical types of online games and looks further into the causes of the addiction by using two main theories. We also propose research hypotheses and discuss possible implications of online game addiction.

An Examination Of Internet Effectiveness For Non-Work Activities, Pruthikrai Mahatanankoon, Tim Klaus, H. Joseph Wen

Journal of International Technology and Information Management

The Internet is frequently used for non-work activities. When used for these purposes, the effectiveness of the Internet in accomplishing these leisure activities becomes an important consideration. Research literature has remained relatively silent in regards to the examination of accomplishing non-work tasks through the Internet. This study uses Davis’ Technology Acceptance Model (TAM) as a basis to predict different types of common user web activities—entertainment, communicating, and information searching. Using Structured Equation Modeling, this paper examines the effectiveness of the Internet in accomplishing non-work activities. In this study, the overall analysis of the survey data suggests that perceived ease of …

Internet Entrepreneurship And Economic Growth, Gerald V. Post, John F. Pfaff

Journal of International Technology and Information Management

This paper looks at national attempts to promote economic growth through the Internet. Growth can be driven through service exports or internally through increased service transactions and fostering entrepreneurship. India is often held as an example of service exports, but economic statistics show that India might not be a good example for other nations because net service trade is negative and wages have been economically distorted. Ultimately, developing nations need to find internal growth models. Internal growth could be driven though increased consumption due to improved information, or increased investment expenditures from infrastructure investments.