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Plan For Implementation Of Total Quality Management In The Republic Of China Air Force, Meng-Chun Chao
Plan For Implementation Of Total Quality Management In The Republic Of China Air Force, Meng-Chun Chao
Theses and Dissertations
The purpose of this study is to build a plan for implementation of Total Quality Management in the Republic of China Air Force. The primary TQM elements are reviewed through definitions, advantages, principles, tools and techniques, education and training, and continuous improvement. In order to establish a TQM plan, the related experience of quality improvement in the U.S. DOD are referenced. The characteristics of ROCAF related to TQM are analyzed and related culture issues are mentioned. The implementation plan includes four parts, top management orientation, TQM structure establishment, empowerment, and continuous improvement. A Chinese view of TQM continuous improvement models …