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Full-Text Articles in Management Sciences and Quantitative Methods
Strategies For Managing A Multigenerational Workforce, Ronald Lee Iden
Strategies For Managing A Multigenerational Workforce, Ronald Lee Iden
Walden Dissertations and Doctoral Studies
The multigenerational workforce presents a critical challenge for business managers, and each generation has different expectations. A human resource management study of organizations with more than 500 employees reported 58% of the managers experiencing conflict between younger and older workers. The purpose of this single case study was to explore the multigenerational strategies used by 3 managers from a Franklin County, Ohio manufacturing facility with a population size of 6 participants. The conceptual framework for this study was built upon generational theory and cohort group theory. The data were collected through face-to-face semistructured interviews, company documents, and a reflexive journal. …
Exploring Generation Y Leaders' Motivation And Retention Within The Service Industry, Jason Earl Wiggins
Exploring Generation Y Leaders' Motivation And Retention Within The Service Industry, Jason Earl Wiggins
Walden Dissertations and Doctoral Studies
The retention of millennial leaders continues to be a concern for executive leadership. The problem addressed in this study was the gap in research regarding how the motivation of Generation Y leaders affects employee satisfaction and retention factors. The purpose of this phenomenological inquiry was to explore the retention rate for 20 Generation Y service leaders in the southwestern United States to illuminate patterns of satisfied millennial leaders by drawing from employers' role in motivating and retaining millennial leaders in the service industry. Herzberg's 2-factor theory, Vroom's expectancy theory, Adams's equity theory, and Maslow's hierarchy of needs comprised the conceptual …
Conflict And Diversity Associated With Four Generations In The Workforce, Rodney S. Milligan
Conflict And Diversity Associated With Four Generations In The Workforce, Rodney S. Milligan
Walden Dissertations and Doctoral Studies
Four generations of workers share the workforce for the first time in history. Business leaders' failure to address generational conflict may lead to low productivity, high turnover rates, employee frustration, and reduced profits. The purpose of this phenomenological study was to explore the experiences of business leaders, managers, and supervisors in leading a multigenerational workforce within their companies. The conceptual framework was based on McClelland's theory, identifying key motivators that drive characteristics of people, including affiliation. A purposive sample of 20 local employees, spanning 4 generations from the retail grocery industry in Hampton Roads, Virginia, were interviewed to explore general …