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Full-Text Articles in Management Information Systems

The Role Of Is Project Critical Success Factors: A Revelatory Case, Cecil Eng Huang Chua, Wee Kiat Lim Dec 2009

The Role Of Is Project Critical Success Factors: A Revelatory Case, Cecil Eng Huang Chua, Wee Kiat Lim

CMP Research

Research in Critical Success Factors (CSFs) of Enterprise Systems (ES) projects has identified numerous practitioner governance mechanisms for ensuring project success. However, such research has not developed a theory of why certain critical success factors encourage project success. Our research develops such theory on a case study where even though the levels of several critical success factors were weak, the project nevertheless succeeded. Specifically, the logistics ES project succeeded even though there was (1) only marginal top management support, (2) low key user commitment, and (3) change management, training and other critical aspects of user management and communication were not …


Exploring It-Based Knowledge Sharing Practices: Representing Knowledge Within And Across Projects, Alina Maria Dulipovici Apr 2009

Exploring It-Based Knowledge Sharing Practices: Representing Knowledge Within And Across Projects, Alina Maria Dulipovici

Computer Information Systems Dissertations

EXPLORING IT-BASED KNOWLEDGE SHARING PRACTICES: REPRESENTING KNOWLEDGE WITHIN AND ACROSS PROJECTS Drawing on the social representation literature combined with a need to better understand knowledge sharing across projects, this research lays the ground for the development of a theoretical account seeking to explain the relationship between project members’ representations of knowledge sharing practices and the use of knowledge-based systems as boundary objects or shared systems. The concept of social representations is particularly appropriate for studying social issues in continuous evolution such as the adoption of a new information system. The research design is structured as an interpretive case study, focusing …


An Examination Of The Deaf Effect Response To Bad News Reporting In Information Systems Projects, Michael John Cuellar Apr 2009

An Examination Of The Deaf Effect Response To Bad News Reporting In Information Systems Projects, Michael John Cuellar

Computer Information Systems Dissertations

Information systems project management has historically been a problematic area. One of the reasons for this has been the issue of escalation where resources continue to be committed to a failing course of action. While many causes of escalation have been proposed, this dissertation investigates one possible cause: that the project manager may not hear, ignores or overrules a report of bad news to continue a failing course of action: the Deaf Effect response to bad news reporting. This effect has not been previously studied within the information systems literature. In this dissertation, the Deaf Effect is examined through a …


Offshore Information Systems Project Success: The Role Of Social Embeddedness And Cultural Characteristics, Arun Rai, Likoebe M. Maruping, Viswanath Venkatesh Jan 2009

Offshore Information Systems Project Success: The Role Of Social Embeddedness And Cultural Characteristics, Arun Rai, Likoebe M. Maruping, Viswanath Venkatesh

Computer Information Systems Faculty Publications

Agency theory has served as a key basis for identifying drivers of offshore information system project success. Consequently, the role of relational factors in driving project success has been overlooked in this literature. In this paper, we address this gap by integrating the social embeddedness perspective and the culture literature to theorize how and why relational factors affect the success of offshore IS projects that are strategic in nature. We identify organizational and interpersonal cultural differences as critical success factors in this context. Using data from a longitudinal field study of 155 offshore IS projects managed by 22 project leaders, …