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Management Information Systems Commons™
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Articles 1 - 30 of 57
Full-Text Articles in Management Information Systems
Mobile Dm Coupon Promotion In Japan: A Case Study On Response Behavior Changes In Services Consumption, Shahriar Akter
Mobile Dm Coupon Promotion In Japan: A Case Study On Response Behavior Changes In Services Consumption, Shahriar Akter
Shahriar Akter
This chapter investigates the changes in customers’ responses to mobile direct mail (DM) coupons on the shop visit probability (SVP) of a beauty parlor. Two experiments were carried out to examine the promotional effects of mobile DM coupons. The first experiment, conducted in 2004, compared mobile DM coupons with postcard DM coupons. The mobile DM coupons were found to have no effect on SVP, although positive effects were observed for postcard DM coupons. The second experiment, conducted in 2005 with three types of mobile DM coupons, compared the responses of new customers with those of repeat customers. The results varied …
Cultural And Diversity Perceptions Of It Workers Of Indian Descent, Amy Woszczynski, P. Dembla, Sherri Shade
Cultural And Diversity Perceptions Of It Workers Of Indian Descent, Amy Woszczynski, P. Dembla, Sherri Shade
Sherri Shade
No abstract provided.
The Distributed User Modeling Shell System (Dumss): A Conceptual Framework For Eliciting User Models, Thawatchai Piyawat, Monica Adya, Anthony F. Norico
The Distributed User Modeling Shell System (Dumss): A Conceptual Framework For Eliciting User Models, Thawatchai Piyawat, Monica Adya, Anthony F. Norico
Monica Adya
With the advances in communication technology, large volumes of information can transfer across continents within a fraction of a second. Nevertheless, computer users still suffer from unpleasant situations when they interact with systems and are required to adapt to systems rather than the other way round. User modeling aims to overcome this problem by enabling computer systems to interact with users according to the users’ models, i.e., goals, knowledge, and preferences of users. Although, user modeling has shown invaluable benefits, methods of capturing user information to build precise and useful user models are still in their early states. This paper …
Crisis In American Information Systems Education: Innovations To Address The Threat Of Offshoring, Kate Kaiser, Erran Carmel, Michael Gallivan, Monica Adya, Arkulgud Ramprasad, Amar Gupta
Crisis In American Information Systems Education: Innovations To Address The Threat Of Offshoring, Kate Kaiser, Erran Carmel, Michael Gallivan, Monica Adya, Arkulgud Ramprasad, Amar Gupta
Monica Adya
Our classrooms are nearly empty. The job prospects for our graduates are bleak. Offshoring is reconfiguring the American information technology industry. What are we to do? After years of unprecedented growth, demand, and skill shortages, IT faculty find themselves in a new environment. As a short- term solution, some faculty are scrambling to develop and redesign courses. This is not enough and will not sustain the fundamental shifts needed in a global economy. How can individual faculty, Information Systems departments, and schools respond to survive the rapidly changing landscape? The situation calls for innovations in academic delivery. Academics must serve …
Hybridisation Of Evolutionary Algorithms For Solving Multi-Objective Simulation Optimisation Problems, Liana Napalkova
Hybridisation Of Evolutionary Algorithms For Solving Multi-Objective Simulation Optimisation Problems, Liana Napalkova
Liana Napalkova
No abstract provided.
Stammdatenqualität: Erfolgsfaktor Für Unternehmen, Boris Otto, Hubert Oesterle
Stammdatenqualität: Erfolgsfaktor Für Unternehmen, Boris Otto, Hubert Oesterle
Hubert Oesterle
Man sollte meinen, die konsistente Pflege von Stammdaten wäre für moderne Unternehmen eine Selbstverständlichkeit. Ist sie aber nicht. Wirtschaftswissenschaftler der Universität St. Gallen erklären, wo das Problem liegt und wie man es löst.
Managing Incompatible Impacts Of Organizational Values On Knowledge Sharing, Shahla Ghobadi Dr
Managing Incompatible Impacts Of Organizational Values On Knowledge Sharing, Shahla Ghobadi Dr
shahla ghobadi Dr
At any given time the two rival organizational values cooperation and competition coexist in any team and/or organization in different intensities and mix, depending on both internal factors (e.g., culture, task dimensions of accuracy and speed) and external factors (e.g., market and competitive forces). However, determining that desirable intensity and mix of these two values seems to be a challenging task in the current literature and no explicit method currently exists for measuring factors that may lead to determination of such desirable mix. Considering the crucial impacts of these values on organizational behaviours, this in turn may result in loss …
Unpacking The Rfid Investment Decision, Byron W. Keating, Tim R. Coltman, Samuel Fosso Wamba, Valerie Baker
Unpacking The Rfid Investment Decision, Byron W. Keating, Tim R. Coltman, Samuel Fosso Wamba, Valerie Baker
Dr Byron W. Keating
Mandates aside, there are many reasons why firms decide to move forward with or delay investment in RFID technology. In this paper we use a theoretically based, easy to implement methodology to empirically derive a relative importance scale of those factors that influence the decision to invest in RFID technology. More specifically, we compare the factors that matter most and least to a sample of firms that have adopted RFID technology with a sample of firms that have yet to embrace RFID technology. The theoretical and practical implications are that both RFID adopters and non adopters are driven by the …
Hypermedia Knowledge Management For Intelligent Organizations, Robert P. Minch
Hypermedia Knowledge Management For Intelligent Organizations, Robert P. Minch
Robert P. Minch
Using a simple model consisting of individual knowledge bases, organization knowledge bases, organization actions, and environment responses, hypermedia is investigated as a technology for knowledge management in intelligent organizations. Cognitive mapping, issue-based information systems, and generalized hypertext methods are reviewed before proposing desirable features of hypermedia organization knowledge management. These desirable features include a variety of typed hypertext nodes and links, process memory, learning support, and both automated and user-directed manipulation of knowledge bases. Interactions of the knowledge bases with organization actions and environmental responses are also discussed.
Toward A Parsimonious Architecture For Intelligent Organizational Information Systems, Robert P. Minch
Toward A Parsimonious Architecture For Intelligent Organizational Information Systems, Robert P. Minch
Robert P. Minch
An architecture for intelligent organizational information systems is proposed which consists of three functions: processing, communicating, and memory--any or all of which may be performed by either humans or computers. Processing occurs on a set of communicating processors with access to memory, and is defined as having three sub-functions: sensing, interpreting, and acting. The communicating and memory functions are seen to have certain basic characteristics whether described in terms from human organization or computer organization literature. The architecture may prove a useful guide for future research which begins to consider intelligent organizational information systems with increasingly synergistic roles played by …
Research Issues Involving Hypertext In Decision Support Systems, Robert P. Minch
Research Issues Involving Hypertext In Decision Support Systems, Robert P. Minch
Robert P. Minch
The term hypertext describes a computerized system which allows the user to browse through a network of nodes, each of which is commonly a collection of text but which may be quantitative models or other entities. A review o f DSS research and applications frameworks in the literature reveals several areas where further research may be valuable in identifying the usefulness and appropriate role of hypertext in DSS. These issues involve user characteristics, decision and problem characteristics, situational and organizational factors, and technological factors. Some areas which appear to be worthy of further investigation include hypertext's support of the human …
Privacy Issues In Location-Aware Mobile Devices, Robert P. Minch
Privacy Issues In Location-Aware Mobile Devices, Robert P. Minch
Robert P. Minch
Location awareness, the ability to determine geographical position, is an emerging technology with both significant benefits and important privacy implications for users of mobile devices such as cell phones and PDAs. Location is determined either internally by a device or externally by systems and networks with which the device interacts, and the resultant location information may be stored, used, and disclosed under various conditions that are described. Thirteen specific privacy issues are enumerated and discussed as examples of the challenges we will face as these technologies and their associated products and services are deployed. Regulation by governments, standards organizations, industry …
Measuring The Effectiveness Of Hypertext In Decision Support, Robert P. Minch, Gary I. Green
Measuring The Effectiveness Of Hypertext In Decision Support, Robert P. Minch, Gary I. Green
Robert P. Minch
Hypertext is an emerging technology that has not been researched adequately, particularly in organizations that utilize decision support technologies. This paper suggests that developing a set of dependent variables to measure effectiveness of hypertext in decision support is an important first step in a program of research. A review of empirical hypertext research is presented followed by a discussion of research assessing effectiveness of decision support and related systems. The role of hypertext in organizations is conceptually linked to the three main phases of the decision making process: problem structuring, analysis, and problem resolution. A set of six classes of …
Decision Support Systems Process Tracing Using Hypermedia, Robert P. Minch
Decision Support Systems Process Tracing Using Hypermedia, Robert P. Minch
Robert P. Minch
Two main alternative approaches to analyzing decision processes--implicit input/output inference models and explicit tracing of observable decision process manifestations-are reviewed with emphasis on explicit tracing methods. An emerging technology, hypermedia, is then examined as to how it may facilitate the process tracing method of decision making analysis. Examples are presented of mappings between hypermedia computer/user interface functions (such as mouse movements and mouse clicks) and underlying decision process functions. Issues of data quality, breadth of application, and implementation cost are discussed. Hypermedia process tracing is compared with other process tracing methods, including monitoring of eye movements, verbal protocols, and non …
End User As Application Developer For Decision Support, Shah Jahan Miah
End User As Application Developer For Decision Support, Shah Jahan Miah
Dr Shah Jahan Miah
This paper discusses a new generation end-user centred information service view, for developing decision support applications. The tailorable solution allows specific applications to be designed by end-users, where integrity is assured by the architecture’s control in knowledge-based systems. In the development approach, the end-users at different level engage in interaction for secondary application creation. This initiative reinforces a shift from the traditional IS development process to a new provision where end-users can actively participate for a secondary application design. A secondary application design can be seen as a secondary activity for tailoring applications by the end users so that it …
Data Governance: Organisationskonzept Für Das Konzernweite Datenqualitätsmanagement, Kristin Weber, Boris Otto, Hubert Oesterle
Data Governance: Organisationskonzept Für Das Konzernweite Datenqualitätsmanagement, Kristin Weber, Boris Otto, Hubert Oesterle
Hubert Oesterle
Unternehmen die Datenqualität konzernweit organisieren wollen, stehen vor der Herausforderung, eine geeignete Form zu finden. Spezielle Anforderungen sind die Berücksichtigung unterschiedlicher Interessen und die Koordination aller Anspruchsgruppen. Bisher fehlen sowohl praktische Erfahrungen als auch wissenschaftliche Auseinandersetzungen, so dass Fragen nach der aufbauorganisatorischen Einordnung, der Abstimmung mit anderen Unternehmensbereichen und die Abhängigkeit vom Unternehmenskontext unbeantwortet bleiben. Der vorliegende Beitrag zeigt Möglichkeiten für die Organisation des Datenqualitätsmanagements auf und versucht Antworten auf die Fragen zu finden. Er schlägt die Einrichtung eines Shared Service Centers vor, stellt ein Data-Governance-Modell zur Definition konzernweiter Verantwortlichkeiten für Datenqualitätsmanagement vor und zeigt einen situativen Ansatz für die …
Cooperative Processing: An Agenda For Research, Wita Wojtkowski, Waclaw G. Wojtkowski
Cooperative Processing: An Agenda For Research, Wita Wojtkowski, Waclaw G. Wojtkowski
Wita Wojtkowski
The purpose of this paper is to explore the potential research agenda for Cooperative Processing (COP). COP is a method of processing in which communications is an integral part of the process of executing an application. Numerous innovative products that support COP are starting to appear on the market. However, as is usually the case with any new technology, many organizations have not yet implemented COP. They have embraced a "wait and see" attitude. Such a stance can be attributed to the newness of the applications operating in COP mode and to the lack of data demonstrating COP'S uses and …
The Hermeneutic Circle As A Source Of Emergent Richness In The Managerial Use Of Electronic Mail, Allen Lee, Daniele Bourcier, Xavier Fargeas
The Hermeneutic Circle As A Source Of Emergent Richness In The Managerial Use Of Electronic Mail, Allen Lee, Daniele Bourcier, Xavier Fargeas
Wita Wojtkowski
Interpreting the managerial use of e-mail as the managers themselves understand and experience it, this study uses the concept of the hermeneutic circle to provide a thick description of three ways through which richness emerges in e-mail communication.
Cv July 2009, Byron W. Keating
Simulation-Based Analysis And Optimisation Of Planning Policies Over The Product Life Cycle Within The Entire Supply Chain, Galina Merkuryeva, Liana Napalkova, Olesya Vecherinska
Simulation-Based Analysis And Optimisation Of Planning Policies Over The Product Life Cycle Within The Entire Supply Chain, Galina Merkuryeva, Liana Napalkova, Olesya Vecherinska
Liana Napalkova
No abstract provided.
A Method For Consortial Research, Hubert Österle, Boris Otto
A Method For Consortial Research, Hubert Österle, Boris Otto
Boris Otto
Design oriented research in information systems faces two major challenges: the effort to capture practitioners’ knowledge on one hand (relevance) and the evidence to fulfill scientific requirements (rigor). In practice, businesses employ at least a centuple of the resources which are available in research for the design and implementation of innovative solutions based on information technology. For the researcher, it is almost impossible just to oversee the state of practice, in addition to the scientific body of knowledge. Since based on a single case, the engagement of an individual company in a collaborative research environment, e.g. in action research, is …
A Method For Consortial Research, Hubert Oesterle, Boris Otto
A Method For Consortial Research, Hubert Oesterle, Boris Otto
Hubert Oesterle
Design oriented research in information systems faces two major challenges: the effort to capture practitioners’ knowledge on one hand (relevance) and the evidence to fulfill scientific requirements (rigor). In practice, businesses employ at least a centuple of the resources which are available in research for the design and implementation of innovative solutions based on information technology. For the researcher, it is almost impossible just to oversee the state of practice, in addition to the scientific body of knowledge. Since based on a single case, the engagement of an individual company in a collaborative research environment, e.g. in action research, is …
Case Study: The Development Of An Alternative School In Honduras, Adriane Randolph, Arjan Raven, Miriam Hanson
Case Study: The Development Of An Alternative School In Honduras, Adriane Randolph, Arjan Raven, Miriam Hanson
Adriane B. Randolph
No abstract provided.
Antecedents And Drivers Of It-Business Strategic Alignment: Empirical Validation Of A Theoretical Model, Ali Yayla, Qing Hu
Antecedents And Drivers Of It-Business Strategic Alignment: Empirical Validation Of A Theoretical Model, Ali Yayla, Qing Hu
Qing Hu
Aligning information technology (IT) strategy with business strategy has been one of the top concerns of practitioners and scholars for decades. Despite the documented positive effects of strategic alignment on organizational success, only a few organizations consider themselves in alignment. Although numerous studies exist about how to accomplish IT-business alignment, empirical studies based on strong theories have been rare in the literature. This study attempts to fulfill this gap by proposing and empirically validating a comprehensive strategic alignment model. Drawing on prior literature, we identified five antecedents of alignment; centralization, formalization, shared domain knowledge, successful IT history and relationship management. …
An Information System Design Theory For And Rfid University-Based Laboratory, S. F. Wamba, Katina Michael
An Information System Design Theory For And Rfid University-Based Laboratory, S. F. Wamba, Katina Michael
Professor Katina Michael
RFID technology is defined as a wireless automatic identification and data capture (AIDC) technology and is considered as “the next big thing” in the management and “the next revolution in supply chain”. Recently, the topic has attracted the interest of the industrial community as well as the scientific community. Following this tendency, this paper applies an Information Systems Design Theory (ISDT) for an RFID-based University Laboratory. For practitioners, the paper provides some insights into the set-up and use of RFID laboratory in university settings, and at the same time, it offers a set of hypotheses that can be empirically tested.
Cv March 2009, Byron W. Keating
Special Edition Of Journal Of Business Ethics, Marilynn P. Fleckenstein Ph.D., Patrick Flanagan, Victoria Shoaf Ph.D., Patricia Werhane Ph.D.
Special Edition Of Journal Of Business Ethics, Marilynn P. Fleckenstein Ph.D., Patrick Flanagan, Victoria Shoaf Ph.D., Patricia Werhane Ph.D.
Patrick Flanagan
DePaul University hosted the 14th Annual International Conference Promoting Business Ethics, at The Standard Club in Chicago, November 1–3, 2007. Academic and business leaders came together to explore the important ethical issues facing the business community in the twenty-first century. The articles in this special volume of The Journal of Business Ethics have been selected from the many presentations at this conference. Sponsored annually by the Vincentian Universities in the United States (DePaul University, in Chicago, Illinois; Niagara University in Niagara Falls, NY; and St. John’s University in Queens, NY) this conference promotes the mission of St. Vincent DePaul, the …
Erfolgreiche Telemedizinlösungen Und Kundenakzeptanz Zukünftiger Weiterentwicklungen: Das Geschäftsmodell Des Schweizer Zentrums Für Telemedizin Medgate, Philipp Osl, Ernst Sassen, Hubert Oesterle, Andy Fischer
Erfolgreiche Telemedizinlösungen Und Kundenakzeptanz Zukünftiger Weiterentwicklungen: Das Geschäftsmodell Des Schweizer Zentrums Für Telemedizin Medgate, Philipp Osl, Ernst Sassen, Hubert Oesterle, Andy Fischer
Hubert Oesterle
Die rechtlichen Rahmenbedingungen, insbesondere im Bereich der Telediagnostik, erlauben in der Schweiz umfassendere telemedizinische Angebote als in Deutschland und den meisten Ländern Europas. Der Beitrag präsentiert das Geschäftsmodell des Schweizer Zentrums für Telemedizin MEDGATE, eines europaweit führenden Telemedizin-Anbieters mit 2,6 Mio. Mitgliedern (Endkunden, denen die Leistungen von Medgate zur Verfügung stehen) und bis zu 1.600 Telekonsultationen täglich. Wichtiger Erfolgsfaktor des vorgestellten Geschäftsmodells ist die intensive Vernetzung mit anderen Unternehmen, insbesondere mit Versicherungen als Absatzmittler. Anhand eines Zukunftsszenarios untersucht der Beitrag weiterhin die Kundenakzeptanz möglicher Weiterentwicklungen der Telemedizin in den Bereichen Vitalwert- und Medikations-Überwachung sowie Videokonsultation. Während Senioren den Mehrwert für …
A Methodology To Allow Rural Extension Professionals To Build (With Don Kerr And John Gammack), Shah Jahan Miah
A Methodology To Allow Rural Extension Professionals To Build (With Don Kerr And John Gammack), Shah Jahan Miah
Dr Shah Jahan Miah
Expert systems (ES) development technology has been used to build rural business applications in the past but these have usually been developed using traditional expert systems shells. This paper introduces a new architecture for the development of a design environment where the domain experts can build a knowledge base for target-specific ES for rural business operators. The system allows rural business operators to use their own knowledge in building their own, target-specific ES for tailored development to their own specific requirements. At this stage, this reusable design environment caters for the Australian dairy industry but in the long run we …
Special Edition Of Journal Of Business Ethics, Patrick Flanagan, Marilynn P. Fleckenstein Ph.D., Victoria Shoaf Ph.D., Patricia Werhane Ph.D.
Special Edition Of Journal Of Business Ethics, Patrick Flanagan, Marilynn P. Fleckenstein Ph.D., Victoria Shoaf Ph.D., Patricia Werhane Ph.D.
Patrick Flanagan
The articles in this special volume of Journal of Business Ethics have been selected from the many presentations at this conference and represent a cross section of the topics and issues covered at the Vincentian Business Ethics Conference at the Manhattan campus of St. John's University in the fall of 2009. Sponsored annually by the Vincentian universities in the United States (DePaul University, in Chicago, Illinois; Niagara University in Niagara Falls, NY; and St. John’s University in Queens, NY), this conference promotes the mission of St. Vincent DePaul, the seventeenth-century Roman Catholic saint who serves as the patron of these …