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Management Information Systems Commons™
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Full-Text Articles in Management Information Systems
Performance Impacts Of Extent Of Information Technology Usage, Adam S. Maiga, Fred A. Jacobs
Performance Impacts Of Extent Of Information Technology Usage, Adam S. Maiga, Fred A. Jacobs
Journal of International Technology and Information Management
The link between IT investment and firm performance is indirect due to the effect of moderating variables. Employing a sample of 589 manufacturing firms based in the U.S., building on resource- and knowledge-based theories and the marketing literature, we use structural equation modeling to investigate the relationship between firm extent of IT usage, knowledge acquisition from customers and suppliers, competitive advantage and firm financial performance. Our results indicate that firm extent of IT usage positively impacts both knowledge from both customers and suppliers, which positively affect firm competitive advantage that, in turn, positively impacts firm financial performance. Further, our results …
Does Web Site Usability Correlate With Web Site Usage?, Charles E. Downing, Chang Liu
Does Web Site Usability Correlate With Web Site Usage?, Charles E. Downing, Chang Liu
Journal of International Technology and Information Management
This study compares usability ratings of Web sites, based on academic research, to actual usage data, from Nielsen Online. This is accomplished by consulting academic usability research, and using those guidelines to rate eight retail Web sites on usability. Then, this study uses “real world” data, the usage data from Nielsen Online, to longitudinally validate the academic findings. Results show that, over time, the calculated usability ratings move in the same direction and in the same magnitude as the usage data.