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Management Information Systems Commons

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Full-Text Articles in Management Information Systems

Interfirm It Capability Profiles And Communications For Cocreating Relational Value: Evidence From The Logistics Industry, Arun Rai, Paul Pavlou, Ghiyoung Im, Steve Du Mar 2009

Interfirm It Capability Profiles And Communications For Cocreating Relational Value: Evidence From The Logistics Industry, Arun Rai, Paul Pavlou, Ghiyoung Im, Steve Du

Computer Information Systems Faculty Publications

This study seeks to identify the means by which information technology helps cocreate relational value in the context of interfirm relationships in the logistics industry—a large and information-intensive industry. We identify a set of IT functionalities—single-location shipping, multilocation shipping, supply chain visibility, and financial settlement—that can be used to manage the flows of physical goods, information, and finances across locations in interfirm logistics processes. Progressively more advanced sets of IT functionalities, when implemented and used in the interfirm relationship to execute logistics processes, are proposed to form four distinct IT capability profiles of increased sophistication. Interfirm IT capability profiles of …


Understanding Cross National Difference In Knowledge Seeking Behavioral Model: A Survival Perspective, Liwei Chen, J.J. Po-An Hsieh, Evert Van De Vliert, Xu Huang Jan 2009

Understanding Cross National Difference In Knowledge Seeking Behavioral Model: A Survival Perspective, Liwei Chen, J.J. Po-An Hsieh, Evert Van De Vliert, Xu Huang

Computer Information Systems Faculty Publications

Electronic Knowledge Repository (EKR) is one of the most commonly deployed knowledge management technologies, yet its success is hindered by employees’ underutilization and further complicated when implemented in the multinational context. To address these challenges, we propose a research model by conceptualizing employees’ knowledge seeking via EKR as a survival-centric behavior, identifying the technology acceptance model as the individual-level explanation for EKR use, and drawing on the thermal demands-resources theory for explaining cross national behavioral differences. Using hierarchical linear modeling, we tested the model with data from 1352 randomly sampled knowledge workers across 30 nations. The results reveal interesting cross …


A Motivational Account For Post-Acceptance Routine And Innovative Use: Introducing The Concept Of Tri-Dimensional Intrinsic Motivation, Xixi Li, J.J. Po-An Hsieh, Arun Rai Jan 2009

A Motivational Account For Post-Acceptance Routine And Innovative Use: Introducing The Concept Of Tri-Dimensional Intrinsic Motivation, Xixi Li, J.J. Po-An Hsieh, Arun Rai

Computer Information Systems Faculty Publications

We conceptualize two distinct post-acceptance usage behaviors: (1) routine use (RTN) refers to the use of information system (IS) consistent with normal work processes and (2) innovative use (INV) means users’ applying system features in novel ways. While RTN helps integrate the implemented IS into work processes, INV further extracts the value of the IS. Drawing on motivation theory, we propose a tri-dimensional intrinsic motivation (3D-IM) construct and hypothesize about the differential roles of intrinsic motivation (IM) and extrinsic motivation (EM) in explaining RTN and INV. Our first study confirms the measurement model of 3D-IM and illustrates its superior predictive …


Interfirm Strategic Information Flows In Logistics Supply Chain Relationships, Richard Klein, Arun Rai Jan 2009

Interfirm Strategic Information Flows In Logistics Supply Chain Relationships, Richard Klein, Arun Rai

Computer Information Systems Faculty Publications

This paper focuses on strategic information flows between buyers and suppliers within logistics supply chain relationships and on subsequent relationship-specific performance outcomes. Our analysis of dyadic data collected from 91 buyer–supplier logistics relationships finds that buyer and supplier strategic information flows positively impact the relationship-specific performance of both sharing and receiving parties. Specifically, each party gains financially from improved management of assets, reduced costs of operations, and enhanced productivity. Moreover, each benefits operationally from improved planning, control, and flexibility of resources. Buyer dependence on the supplier increases buyer strategic information flows to the supplier. Additionally, buyer IT customization and both …


Offshore Information Systems Project Success: The Role Of Social Embeddedness And Cultural Characteristics, Arun Rai, Likoebe M. Maruping, Viswanath Venkatesh Jan 2009

Offshore Information Systems Project Success: The Role Of Social Embeddedness And Cultural Characteristics, Arun Rai, Likoebe M. Maruping, Viswanath Venkatesh

Computer Information Systems Faculty Publications

Agency theory has served as a key basis for identifying drivers of offshore information system project success. Consequently, the role of relational factors in driving project success has been overlooked in this literature. In this paper, we address this gap by integrating the social embeddedness perspective and the culture literature to theorize how and why relational factors affect the success of offshore IS projects that are strategic in nature. We identify organizational and interpersonal cultural differences as critical success factors in this context. Using data from a longitudinal field study of 155 offshore IS projects managed by 22 project leaders, …


How Cios Can Align It Capabilities For Supply Chain Relationships, Arun Rai, Ghiyoung Im, Rob Hornyak Jan 2009

How Cios Can Align It Capabilities For Supply Chain Relationships, Arun Rai, Ghiyoung Im, Rob Hornyak

Computer Information Systems Faculty Publications

Despite continued rapid growth in the outsourcing of supply chain services, longterm relationships between vendors and customers are challenged by the need to create sustainable value from the relationship. Our research suggests that the ability of client firms to align their collaboration modes and IT capabilities with their objectives for the vendor relationship is critical for creating value from supply chain relationships. In this article, we describe four collaboration modes being used for supply chain relationships, how they are aligned with value creation objectives, and the IT capabilities needed to achieve them. Our findings are based on a survey of …