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Articles 1 - 11 of 11
Full-Text Articles in Management Information Systems
Knowledge Management: Integrating Social Networking Technologies And A Generative Learning Environment, Priscilla Arling, Mark Chun, B. Mcquaid
Knowledge Management: Integrating Social Networking Technologies And A Generative Learning Environment, Priscilla Arling, Mark Chun, B. Mcquaid
Priscilla Arling
Social networking technologies have commanded a lot of recent attention because they have changed the manner in which individuals have traditionally and historically accessed and shared knowledge. Although these technologies provide individuals with the opportunity to access and to utilize a plethora of knowledge created by others, the knowledge still needs to be organized, interpreted, and incorporated by the user in order for it to be useful. This research sought to better understand how social networking technologies can aid a firm's efforts to establish a knowledge management and a generative learning environment. The study closely followed one of the United …
Reorienting The Information Systems Function To Support Increasing Levels Of Business Service, Magno Queiroz, Tim Coltman
Reorienting The Information Systems Function To Support Increasing Levels Of Business Service, Magno Queiroz, Tim Coltman
Magno Queiroz
Business scholars and practitioners are becoming increasingly aware of the opportunities that exist when service is added to traditional product offerings. However, the literature has not previously explored the question of how the IS function is responding to greater emphasis on service. In this paper, we employ a multi-case research design to investigate the role of the IS function in supporting increasing levels of service. Our study contributes to the literature by showing that differences in IS service orientation and collaborative capabilities affect the ability of firms to support service. The implications for IS and managerial practice are discussed by …
The Cost Of Mindfulness: A Case Study, Douglas Hales, James Kroes, Yuwen Chen, Kyung Kang
The Cost Of Mindfulness: A Case Study, Douglas Hales, James Kroes, Yuwen Chen, Kyung Kang
Yuwen Chen
Mindfulness is a concept that refers to the attentiveness and alertness of people to detail. When applied properly, mindfulness improves the reliability of organizational processes, an important dimension to process quality. However, no study measures the cost of implementing mindfulness, which is necessary for managers when allocating scarce resources among competing improvement initiatives. Using the popular P-A-F framework, this study measures the cost of mindfulness in a healthcare context, and suggests consideration of several activities when implementing it in real-world firms.
Intellectual Capital Statement (Ics) As A Method Of Measurement And Management Of Knowledge Assets, Anna Ujwary-Gil
Intellectual Capital Statement (Ics) As A Method Of Measurement And Management Of Knowledge Assets, Anna Ujwary-Gil
Anna Ujwary-Gil
The article describes empirical verification of an interesting model – Intellectual Capital Statement (ICS). ICS is an example of a method which emphasizes the European contribution into the developing trend of intellectual capital (IC) measure and evaluation, with particular attention paid to the SME sector (a strong presence of Scandinavian countries and the USA is noticeable here). ICS is presented here as a tool enabling us to manage and evaluate IC of a company and to demonstrate the dynamics of its changes. The article contains a case study of a company operating in the construction sector in Poland. It also …
A Business Model Perspective For Icts In Public Engagement, Mutaz M. Al-Debei, Panagiotis Panagiotopoulos, Guy Fitzgerald, Tony Elliman
A Business Model Perspective For Icts In Public Engagement, Mutaz M. Al-Debei, Panagiotis Panagiotopoulos, Guy Fitzgerald, Tony Elliman
Dr. Mutaz M. Al-Debei
Public institutions, in their efforts to promote meaningful citizen engagement, are increasingly looking at the democratic potential of Information and Communication Technologies (ICTs). Previous studies suggest that such initiatives seem to be impeded by socio-technical integration barriers such as low sustainability, poor citizen acceptance, coordination difficulties, lack of understanding and failure to assess their impact. Motivated by these shortcomings, the paper develops and applies a business model perspective as an interceding framework foranalysisandevaluation. The underlying principlebehind thisapproachisthatit isnottechnology per se which determines success, but rather the way in which the business model of the technological artifact is configured and employed …
Escalation And De-Escalation Of Commitment To Information Systems Projects: Insights From An Approach-Avoidance Process Model, Gary Pan, Shan Ling Pan
Escalation And De-Escalation Of Commitment To Information Systems Projects: Insights From An Approach-Avoidance Process Model, Gary Pan, Shan Ling Pan
Gary PAN
We view escalation and de-escalation of commitment as processes involving recurring instances of approach-avoidance conflict. This paper outlines an approach-avoidance process model for describing and analyzing escalation and de-escalation of commitment in information systems projects. In the model, the sequential mapping of project events is integrated with a model of approach-avoidance conflict that identifies periods of gradual evolution at two separate levels of social analysis (project and work) that are punctuated by sudden, revolutionary periods of rapid change. By conceiving the processes of commitment escalation and de-escalation as sequences of events involving approach-avoidance conflicts, researchers may develop a deeper understanding …
Transition To Is Project De-Escalation: An Exploration Into Management Executive's Influence Tactics, Gary Shan Chi Pan, Shan Ling Pan
Transition To Is Project De-Escalation: An Exploration Into Management Executive's Influence Tactics, Gary Shan Chi Pan, Shan Ling Pan
Gary PAN
This paper seeks to understand the factors that shape management executives' influence behaviors and the influence tactics that may be utilized during de-escalation of commitment to information systems (IS) projects. De-escalation is potentially a more important issue than escalation because de-escalation provides remedies for the ills of escalation. Therefore, it is important to understand how project stakeholders' commitment to troubled IS projects may be transformed under management executives' influence, hence allowing project teams to carry out their de-escalation activities. Here, we adopt theories of leadership, politics, and interpersonal influence, as our lenses to examine the management executive's influence behaviors during …
Escalation And De-Escalation Of Commitment To Information Systems Projects: Insights From A Project Evaluation Model, Shan Ling Pan, Gary S. C. Pan, Michael Newman, Donal Flynn
Escalation And De-Escalation Of Commitment To Information Systems Projects: Insights From A Project Evaluation Model, Shan Ling Pan, Gary S. C. Pan, Michael Newman, Donal Flynn
Gary PAN
This paper outlines a project evaluation model for examining escalation and de-escalation of commitment to information systems projects. We view escalation and de-escalation of commitment as processes involving recurring instances of approach-avoidance conflict. In the model, the sequential mapping of project events is integrated with a model of approach-avoidance conflict that identifies periods of gradual evolution at two separate levels of social analysis (project and work) that are punctuated by sudden, revolutionary periods of rapid change. By conceiving the processes of commitment escalation and de-escalation as sequences of events involving approach-avoidance conflicts, researchers may develop a deeper understanding of how …
Cognitive Processes In Object-Oriented Requirements Engineering Practice: Analogical Reasoning And Mental Modelling, Linda Dawson
Cognitive Processes In Object-Oriented Requirements Engineering Practice: Analogical Reasoning And Mental Modelling, Linda Dawson
Associate Professor Linda Dawson
This paper presents a background in cognitive processes such as problem solving and analogical reasoning for considering modeling from an object-oriented perspective within the domain of requirements engineering. The paper then describes a research project and the findings from a set of four cases which examine professional practice from perspective of cognitive modeling for object-oriented requirements engineering. In these studies, it was found that the analysts routinely built models in their minds and refined them before committing them to paper or communicating these models to others. The studies also showed that objectoriented analysts depend on analogical reasoning where they use …
A Systems Analysis Experiential Case Study: Repeatable Real World Problem Solving, Priscilla Arling, C. Deeter, H. Eggers
A Systems Analysis Experiential Case Study: Repeatable Real World Problem Solving, Priscilla Arling, C. Deeter, H. Eggers
Priscilla Arling
Many business schools today are emphasizing experiential education, particularly in undergraduate instruction, where students often have had limited exposure to business settings. While a business problem can be presented in the form of a written case study, real world projects for external clients are increasingly being incorporated into the classroom. However finding suitable clients and projects for multiple student teams each semester can be difficult.
A Systems Analysis Experiential Case Study: Repeatable Real World Problem Solving, Priscilla Arling, C. Deeter, H. Eggers
A Systems Analysis Experiential Case Study: Repeatable Real World Problem Solving, Priscilla Arling, C. Deeter, H. Eggers
Priscilla Arling
Many business schools today are emphasizing experiential education, particularly in undergraduate instruction, where students often have had limited exposure to business settings. While a business problem can be presented in the form of a written case study, real world projects for external clients are increasingly being incorporated into the classroom. However finding suitable clients and projects for multiple student teams each semester can be difficult.