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Full-Text Articles in Management Information Systems

Mhealth: A Mediating Tool For Community Health Workers’ Transformation In Armed Conflict Zones, Nakama David, Samuel C. Avemaria Utulu, Jennifer Tyndall Dec 2021

Mhealth: A Mediating Tool For Community Health Workers’ Transformation In Armed Conflict Zones, Nakama David, Samuel C. Avemaria Utulu, Jennifer Tyndall

The African Journal of Information Systems

Communities affected by armed conflict are striving to provide access to effective healthcare services in countries like Nigeria, where there exists a fragile healthcare system with an acute deficit of manpower and resources. This fragility has a negative impact on child health service delivery. mHealth is considered an excellent platform for enhancing/transforming the activities of community health workers (CHWs) in the delivery of effective health services. This paper aims to explore how mHealth implementation mediates and transforms the activities of CHWs in an armed conflict setting using activity theory as a lens. An interpretive research methodology was used, and the …


The Role Of African Proverbs In Advancing Information Systems Research, Tiko Iyamu Dec 2021

The Role Of African Proverbs In Advancing Information Systems Research, Tiko Iyamu

The African Journal of Information Systems

Despite the richness of African proverbs, they have been muted in information systems (IS) research. This explicitly contributes to the lag in developing information systems and technology solutions for African people by African researchers in African terms. It is on this basis that two related objectives were formulated: (1) to examine the role which African proverbs can play in further advancing IS research, and (2) to understand how the concept can be employed to indigenize IS research. Qualitative data were collected from different sources, and the dimension of social change from structuration theory was employed to examine the role African …


Government Workspace Digitalization And Socioeconomic Development Outcomes In Ghana, Winfred Ofoe Larkotey, John Effah, Richard Boateng Dec 2021

Government Workspace Digitalization And Socioeconomic Development Outcomes In Ghana, Winfred Ofoe Larkotey, John Effah, Richard Boateng

The African Journal of Information Systems

The study sought to understand how the structurational environment shapes socioeconomic outcomes of government workspace digitalization in Ghana based on a qualitative, interpretive case study and the structurational model of technology as a theoretical lens. The findings show how the availability of electronic transactions law, government borrowing, and extendable system design can positively influence socioeconomic outcomes of government workspace digitalization. However, use of multiple system development environments, bureaucracy, a within-country digital divide, and a persistent physical signature and letterhead culture can negatively influence the socioeconomic development goals of government workspace digitalization.


Realist Evaluation Of The Early-Stage Implementation Of A Smartphone-Based Disease Surveillance Project In Two Armed-Conflict Communities In Nigeria, Bashir M. Mustapha, Samuel C. Avemaria Utulu Nov 2021

Realist Evaluation Of The Early-Stage Implementation Of A Smartphone-Based Disease Surveillance Project In Two Armed-Conflict Communities In Nigeria, Bashir M. Mustapha, Samuel C. Avemaria Utulu

The African Journal of Information Systems

We investigate the early-stage implementation of a smartphone-based acute flaccid paralysis (AFP) surveillance project in communities experiencing armed conflicts in Nigeria. We aim to expose factors influencing the early-stage implementation of smartphone-based AFP surveillance in two rural communities experiencing armed conflicts in Northern Nigeria. Thus, exploring “what works, for whom and under what contextual conditions?” in the early-stage implementation of a smartphone-based AFP surveillance project, given the involvement of multiple stakeholders. We adopted stakeholder theory as a lens to guide the study. We adopted a qualitative case study method, realist philosophy, semi-structured interview, participatory observation, and thematic data analysis. The …


Knowledge Sharing In The Higher Education Environment Of Developing Economies – The Case Of Eritrea, Samuel Tewelde Yigzaw, Ilkka Jormanainen, Markku Tukiainen Sep 2021

Knowledge Sharing In The Higher Education Environment Of Developing Economies – The Case Of Eritrea, Samuel Tewelde Yigzaw, Ilkka Jormanainen, Markku Tukiainen

The African Journal of Information Systems

This paper explores the prevailing higher education environment in Eritrea as a case study, with the aim of identifying factors influencing knowledge sharing and collaboration in the community both within and across the institutions. The research is based on qualitative data from semi-structured interviews with seven respondents: leaders and senior academicians representing all six higher education institutions (HEIs) in Eritrea. It investigates the environment from the socio-technical systems perspective with a holistic view of the institutional system rather than sub-systems. The results show that the HEIs have considerable levels of underutilized technology tools available in the community, and institutional guidelines …


Meta-Analysis Of Factors Influencing Student Acceptance Of Massive Open Online Courses For Open Distance Learning, Cecilia Temilola Olugbara, Moeketsi Letseka, Ropo Ebenezer Ogunsakin, Oludayo Olufolorunsho Olugbara Sep 2021

Meta-Analysis Of Factors Influencing Student Acceptance Of Massive Open Online Courses For Open Distance Learning, Cecilia Temilola Olugbara, Moeketsi Letseka, Ropo Ebenezer Ogunsakin, Oludayo Olufolorunsho Olugbara

The African Journal of Information Systems

This study aimed to apply the meta-analysis methodology to systematically synthesize results of primary studies to discover the main significant factors influencing student acceptance of massive open online courses (MOOCs) for open distance learning (ODL). An abundance of studies on MOOCs exists, but there is a lack of meta-analysis research on student acceptance of MOOCs, which is a novel contribution of the current study. The meta-analysis methodology was applied to investigate effect sizes, statistical heterogeneity, and publication bias across 36 primary studies involving 14233 participating students. The study findings show satisfaction to be the main significant factor influencing student acceptance …


Exploring The Correlation Between Information And Communication Technology Maturity And Value Of Listed Companies In The Nigerian Stock Exchange, Victor Akinbola Olutayo, Godspower Osaretin Ekuobase Sep 2021

Exploring The Correlation Between Information And Communication Technology Maturity And Value Of Listed Companies In The Nigerian Stock Exchange, Victor Akinbola Olutayo, Godspower Osaretin Ekuobase

The African Journal of Information Systems

A fundamental issue within the Nigerian economy that has resulted in information and communication technology (ICT) mis-planning is the uncertainty surrounding how ICT value relates to ICT maturity. In response, the value-added intellectual coefficient model has been used to measure the value of ICT across sectors in the Nigerian stock exchange while their ICT maturity has been measured using the ICT maturity model for small-and-medium scale enterprises. The result has shown that the Nigerian economy is web based in ICT maturity with an index of about 0.67. The ICT value index has been estimated to be about 5.65, an indication …


Evolving Information Security Governance Practices From Evolving Technologies: Focus On Covid-19 Lockdowns, Cosmas Ngwenya, Kennedy Njenga Aug 2021

Evolving Information Security Governance Practices From Evolving Technologies: Focus On Covid-19 Lockdowns, Cosmas Ngwenya, Kennedy Njenga

The African Journal of Information Systems

This paper contemporizes evolving information security (IS) governance practices during the coronavirus pandemic (Covid-19) in South Africa. Using post-structuralism as a lens, we offer distinct insights regarding how information systems and technologies are evolving and the impact they present to the governance of IS systems during intermittent lockdowns. An online self-administered questionnaire was designed and distributed using Google forms to elicit data around evolution. A link was emailed to 160 respondents fitting pre-defined criteria. Data was exported to a statistical analysis software for analysis. Our results present an important relationship between technology evolutions and IS threats and that changes in …


Crafting Electronic Medical Record Ontology For Interoperability, Esingbemi Princewill Ebietomere, Ukeme Nse, Betty Ukhuegbe Ekuobase, Godspower Osaretin Ekuobase Aug 2021

Crafting Electronic Medical Record Ontology For Interoperability, Esingbemi Princewill Ebietomere, Ukeme Nse, Betty Ukhuegbe Ekuobase, Godspower Osaretin Ekuobase

The African Journal of Information Systems

Clinical information system (CIS) whose core component is the electronic medical record (EMR), is critical to efficient health care delivery. However, patient mobility and CIS heterogeneity have strengthened the interoperability problem of EMRs. Although ontology is a panacea to this problem, creating interoperable EMR ontology is still esoteric. This paper explicates how an interoperable EMR ontology was crafted for a tertiary health facility in Nigeria. The ontology named EMRONT was created using the Noy and McGuiness’ methodology and Protégé. EMRONT has been evaluated for quality using competency questions and OntoQA and subsequently refined for interoperability by manual mapping to both …


Factors That Influence The Acceptance And Use Of Formative Feedback In An Online Undergraduate Module, Jameson Goto, Jacqueline Batchelor, Geoffrey Lautenbach Jul 2021

Factors That Influence The Acceptance And Use Of Formative Feedback In An Online Undergraduate Module, Jameson Goto, Jacqueline Batchelor, Geoffrey Lautenbach

The African Journal of Information Systems

The focus of the study was to determine the factors that influence the acceptance and use of online feedback in an undergraduate module using the modified unified theory of acceptance and use of technology (UTAUT2). The participants were third-year pre-service teachers in the Bachelor of Education degree who were taking a fully online Teaching Studies module, in addition to their specialist subject areas at one of the universities in South Africa. A survey instrument was developed from the original UTAUT2 instrument and modified where appropriate, to fit the formative feedback context. Exploratory factor analysis was used to validate the instrument. …


Mobile Phones And Social Inclusion Of Women In Africa: A Nigerian Perspective, Naima Hafiz Abubakar, Muhammadou M. O. Kah Jul 2021

Mobile Phones And Social Inclusion Of Women In Africa: A Nigerian Perspective, Naima Hafiz Abubakar, Muhammadou M. O. Kah

The African Journal of Information Systems

Information and communication technologies (ICTs) are increasingly being recognised as vital tools with regards to the social inclusion of women. Specifically, we investigate the effect of mobile phone use on the social inclusion of women in Nigeria. Our study focuses on what these women are able to achieve with their mobile phones and the implication of these achievements on their ability to effectively participate in the society. We draw on a qualitative ethnographic study of resettled northern women in the southern city of Lagos to understand how mobile phone use contributes to their social inclusion. From our analysis, we derive …


A Framework For Accessing Patient Big Data: Ant View Of A South African Health Facility, Sibulela Mgudlwa, Tiko Iyamu Jul 2021

A Framework For Accessing Patient Big Data: Ant View Of A South African Health Facility, Sibulela Mgudlwa, Tiko Iyamu

The African Journal of Information Systems

This study was undertaken to develop a framework that can be used to guide analysis when translating and transforming big data into a more purposeful resource for healthcare service delivery in South Africa. It is intended to assist in addressing some of the challenges encountered by healthcare facilities. Qualitative data were collected, with a focus on the types of interactions that happen between actors when accessing and using patients’ big data for healthcare services. Actor-network theory (ANT) was applied as a lens in the analysis of the data, to examine the relationships between actors when accessing and using big data …


Examining The Factors Influencing The Achievement Of It-Business Alignment In A Developing Economy: Evidence From Ghanaian Public Universities, Dickson Ofosu, Acheampong Owusu, Richard Boateng Jun 2021

Examining The Factors Influencing The Achievement Of It-Business Alignment In A Developing Economy: Evidence From Ghanaian Public Universities, Dickson Ofosu, Acheampong Owusu, Richard Boateng

The African Journal of Information Systems

The purpose of this study was to qualitatively assess the state of information technology (IT) business alignment among Ghanaian universities and to identify factors that influence the achievement of four key dimensions of the concept. Studies show that factors influencing the achievement of the concept remain underexplored and research coverage for both developing economies and the higher education sector trails behind other sectors and developed economies. A two-round online Delphi technique was employed to elicit responses from personnel in IT leadership positions using Schlosser et al. (2012) alignment dimensions model as a lens. Findings suggest that IT investment is often …


Predictors Of Successful Adoption Of Technology Supported Learning In Universities In Uganda: A Students’ Perspective, Esther Namirembe, Michael Eddie Kyobe Prof. Jun 2021

Predictors Of Successful Adoption Of Technology Supported Learning In Universities In Uganda: A Students’ Perspective, Esther Namirembe, Michael Eddie Kyobe Prof.

The African Journal of Information Systems

This study identified the predictors of successful adoption of technology supported learning (TSL) among students in universities. Presumably, the perspective of the students in understanding this study is crucial because students are key users of TSL systems and are faced with challenges in the adoption of such systems in learning institutions. We argue in the present study that predictors can be identified using Gestalts approach given the complex interactions between the organizational and individual factors. The extent of interaction between the factors was accomplished using the clustering algorithm. Data was collected from 184 students from Makerere and Gulu universities. Six …


Challenges And Success Factors Of Scaled Agile Adoption – A South African Perspective, Lucas Khoza, Carl Marnewick May 2021

Challenges And Success Factors Of Scaled Agile Adoption – A South African Perspective, Lucas Khoza, Carl Marnewick

The African Journal of Information Systems

Agile methods and Agile scaling frameworks have become a solution for software-developing organizations striving to improve the success of software projects. Agile methods were developed for small projects, but due to their benefits, even large software-developing organizations have adopted them to scale their software projects. This quantitative study was undertaken to deepen the researchers’ understanding of the critical success factors and challenges of Scaled Agile from the South African perspective. A simple random sampling method was used. Data was collected with the use of an online structured questionnaire and the response rate was 70%. The results reveal that customer satisfaction …


Emergence And Constraints Of Enterprise Platform Silos For Online Interactions: A Case Study From Ghana Before And During Covid-19, John Effah May 2021

Emergence And Constraints Of Enterprise Platform Silos For Online Interactions: A Case Study From Ghana Before And During Covid-19, John Effah

The African Journal of Information Systems

The purpose of this study is to understand the emergence and constraints of enterprise platform silos for online interactions at the organizational level. Information systems (IS) research has focused more on external platforms without silos. As a result, not much is known about internal platforms and silos at the organizational level and how they constrain online interactions, especially in the developing economic context of Africa. This study follows an interpretive, qualitative case study methodology and the encounter-episode process model to investigate the case of using enterprise platform silos in an organization in Ghana, before and during Covid-19. The findings show …


Intention To Adopt E-Commerce: A Comparative Review Across Developed And Developing Economies, Mousa Albashrawi May 2021

Intention To Adopt E-Commerce: A Comparative Review Across Developed And Developing Economies, Mousa Albashrawi

The African Journal of Information Systems

The purpose of this study is to conduct a comprehensive literature review of online purchase intention and present a comparative case between developed and developing economies over a 20-year period to reveal insightful implications for academia and industry. Online purchase intention refers to the intended behavior of an individual to buy a product or service from an online store. Prior research has failed to present a review that compares an individual’s online purchase intention across developed and developing economies in order to disclose the largest and smallest influencing factors, theories, and models in e-commerce. Our sample consists of 97 relevant …


Opportunities For Reducing Expenses Through Digital Innovation: The Case Of An Insurance Company, Craig Paul Pillay, James Kariuki Njenga Apr 2021

Opportunities For Reducing Expenses Through Digital Innovation: The Case Of An Insurance Company, Craig Paul Pillay, James Kariuki Njenga

The African Journal of Information Systems

Operational inefficiencies not only affect the quality of a company's offerings but also increase its overhead expenses. Insurance companies have some of the highest overhead costs, which often are transferred to customers as premiums for insurance products. While companies are adopting digital innovation to reduce expenses by optimizing their operational functions, not all companies are ready for the digital transformation journey, which risks their existence. The unreadiness exists despite evidence that digital innovation has many potential benefits to these companies. Nine participants from six business units, all with 133 employees, were interviewed for this study. This research uses a single, …


The Impact Of Ict Projects On Developing Economies: The Case Of People With Physical Disabilities In Nigeria, Abdulrashid Abubakar Iliya, Chidi Gerald Ononiwu, Muhammadou M.O Kah, Olumide Babatope Longe Prof Apr 2021

The Impact Of Ict Projects On Developing Economies: The Case Of People With Physical Disabilities In Nigeria, Abdulrashid Abubakar Iliya, Chidi Gerald Ononiwu, Muhammadou M.O Kah, Olumide Babatope Longe Prof

The African Journal of Information Systems

This study investigates the use of computers by People with Disabilities (PWDs) and whether it improves capability and human development in sub-Saharan Africa. Based on a case study’s findings and interviews with PWDs, we build on the Technology-Augment Capability Approach to show how computers as technical objects and caregivers as non-technical objects facilitate four key capabilities for PWDs, namely (1) Capability to education, (2) Capability to socio-economic activities, (3) Capability to social relations, (4) Informational capabilities and capability to employment. However, PWDs’ ability to convert the use of computers into capabilities is influenced by conversion factors, such as personal, social, …


Assessing South African Government’S Use Of Social Media For Citizen Participation, Ifeoluwapo Fashoro, Lynette Barnard Apr 2021

Assessing South African Government’S Use Of Social Media For Citizen Participation, Ifeoluwapo Fashoro, Lynette Barnard

The African Journal of Information Systems

Social media are commended as e-participation reformation tools; consequently, governments around the world are adopting social media. South Africa is not exempt from this adoption trend; however, the extent to which social media is used for public participation is yet to be understood. This paper presents a qualitative study exploring social media as an e-participation tool through content analysis of social media pages of the South African government. The study found that while all provinces and municipalities have social media accounts, these platforms are used mainly for information broadcasting, viz., as an extension to their websites. There is limited engagement …