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Management Information Systems Commons™
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Articles 1 - 7 of 7
Full-Text Articles in Management Information Systems
The Implementation Of G2b Inter-Organizational Information Systems: A Dialectical Design Perspective, Gamel O. Wiredu
The Implementation Of G2b Inter-Organizational Information Systems: A Dialectical Design Perspective, Gamel O. Wiredu
The African Journal of Information Systems
Although the interactions between information technology and the context of government-to-business relations challenge the implementation of information systems, the challenges are currently under-researched. Therefore, this paper analyzes the mutual shaping between technology integration and the context. Based on an empirical study of the deployment of electronic cash registers for value-added tax administration, the analysis explains how government-business dialectics inform the design of relations between institutional, technological and organizational factors. The explanations lead to the argument for a dialectical design perspective on implementation that facilitates a systematic comprehension of (1) the inducements of design; (2) the relationships between the factors as …
A Model For Designing M-Agriculture Applications For Dairy Farming, Amos Gichamba, Ismail A. Lukandu
A Model For Designing M-Agriculture Applications For Dairy Farming, Amos Gichamba, Ismail A. Lukandu
The African Journal of Information Systems
In the recent past, developing countries have experienced major technological advancements including high mobile phone penetration. With the implementation of innovative technological solutions (e.g. mobile-based systems in key economic activities such as agriculture), there is need to develop models that software developers and researchers can use to design solutions. This paper aims to study the implementation of mobile systems in agriculture and presents a model for designing such applications. This study shows that models exist for general mobile applications design and development, although none specifically suits mobile agriculture applications. A model for designing and implementing M-Agriculture applications is presented. The …
Exploring The Roles Of People, Governance And Technology In Organizational Readiness For Emerging Technologies, Abiodun A. Ogunyemi, Kevin A. Johnston
Exploring The Roles Of People, Governance And Technology In Organizational Readiness For Emerging Technologies, Abiodun A. Ogunyemi, Kevin A. Johnston
The African Journal of Information Systems
The rapid development and release of emerging technologies have made their adoption challenging. Most often there are failing issues in organizational adoption of emerging technologies. It is yet unclear which component(s) of organization play the prominent role(s) in organizational readiness to adopt emerging technologies. Using a mixed method, this study conducted an online survey of 83 South African organizations for server virtualization adoption. Server virtualization is an emerging technology being widely adopted in most organizations in developed countries. IT executives rated server virtualization as the second-most important technology to help achieve cost reductions and optimize productivity in recent surveys. Very …
Customer Dissatisfaction And Complaining Responses Towards Mobile Telephony Services, Simon Gyasi Nimako Mr
Customer Dissatisfaction And Complaining Responses Towards Mobile Telephony Services, Simon Gyasi Nimako Mr
The African Journal of Information Systems
The paper examines customer satisfaction and complaint responses towards Mobile telephony services. The study was a cross-sectional survey involving customers from two mobile telephony companies. Data were collected using a self-administered structured questionnaire and analyzed using SPSS (version 16.0). The study found that customer satisfaction rating differed according to the mobile networks, and previous dissatisfaction significantly influences complaining response. Again, dissatisfied customers tend to complain more than satisfied ones. Moreover, dissatisfaction may not necessarily induce complaining and some satisfied customers may still complain. Furthermore, previous dissatisfaction may not always negatively affect overall satisfaction if it is effectively managed. Finally, the …
Towards The Deployment And Adoption Of Location-Based Services For Optimal Mobile Communication Operations In Africa, Folasade Dahunsi
Towards The Deployment And Adoption Of Location-Based Services For Optimal Mobile Communication Operations In Africa, Folasade Dahunsi
The African Journal of Information Systems
Africa is the world’s second largest and second most populous continent with about one billion people. Mobile phones are a major source of communication and means of taking information and technology to rural and remote areas of the continent. With low-cost and readily available mobile phones, underprivileged, low-income earners and rural dwellers can also participate in the Information and Communication Technology (ICT) revolution. Services are introduced by mobile operators and vendors to enhance and optimize this mobile evolution. One of such service is location-based services (LBS); LBS make available personalized services based on the geographical location of the subscriber’s phone. …
Towards Self-Emancipation In Ict For Development Research: Narratives About Respect, Traditional Leadership And Building Networks Of Friendships In Rural South Africa, Kirstin Krauss
The African Journal of Information Systems
In this paper, the author contends that if the outsider-researcher involved in Information and Communication Technology for Development really wants to make a difference and honestly address the emancipatory interests of the developing community, social transformation will have to occur on both sides of the “development divide.” This statement implies both an understanding of the researcher’s own ethnocentrism, prejudice, assumptions and inabilities as well as local concerns, needs, expectations and realities. Using critical social theory as a position of inquiry and learning from the enculturation phases of critical ethnographic fieldwork in a deep rural part of South Africa, the paper …
The Impact Of Ict Investments On Development Using The Capability Approach: The Case Of The Nigerian Pre-Paid Electricity Billing System, Salihu Ibrahim-Dasuki, Pamela Abbott, Armin Kashefi
The Impact Of Ict Investments On Development Using The Capability Approach: The Case Of The Nigerian Pre-Paid Electricity Billing System, Salihu Ibrahim-Dasuki, Pamela Abbott, Armin Kashefi
The African Journal of Information Systems
Most existing ICT for development (ICT4D) literature tends to focus mainly on design, transfer and implementation issues. There is limited focus on the impact of ICT projects on development and little concrete analysis of these initiatives in terms of their long-term developmental impact. In this paper, we use Sen’s notion of capabilities as an evaluative space for ICT project assessment. We employed the freedom concepts of the capability approach to focus on the developmental impact of such projects. We based our evaluation on the Pre-paid Electricity Billing system in Nigeria. Our analysis shows that the pre-paid system failed to fully …