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Management Information Systems Commons

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IT and Supply Chain Management Faculty Publications and Presentations

2020

Virtual-agent-based interviewing

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Full-Text Articles in Management Information Systems

Design Principles For Signal Detection In Modern Job Application Systems: Identifying Fabricated Qualifications, Nathan W. Twyman, Steven J. Pentland, Lee Spitzley Jan 2020

Design Principles For Signal Detection In Modern Job Application Systems: Identifying Fabricated Qualifications, Nathan W. Twyman, Steven J. Pentland, Lee Spitzley

IT and Supply Chain Management Faculty Publications and Presentations

Hiring a new employee is traditionally thought to be an uncertain investment. This uncertainty is lessened by the presence of signals that indicate job fitness. Ideally, job applicants objectively signal their qualifications, and those signals are correctly assessed by the hiring team. In reality, signal manipulation is pervasive in the hiring process, mitigating the reliability of signals used to make hiring decisions. To combat these inefficiencies, we propose and evaluate SIGHT, a theoretical class of systems affording more robust signal evaluation during the job application process. A prototypical implementation of the SIGHT framework was evaluated using a mock-interview paradigm. Results …