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Management Information Systems Commons™
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Full-Text Articles in Management Information Systems
The Impact Of Analyst-Induced Misinformation On The Requirements Elicitation Process, Radha Appan, Glenn J. Browne
The Impact Of Analyst-Induced Misinformation On The Requirements Elicitation Process, Radha Appan, Glenn J. Browne
Business Faculty Publications
Information requirements determination (IRD) is concerned with developing accurate requirements for a proposed system, primarily by eliciting information from users and other organizational stakeholders. In this paper we build and test theory concerning a significant threat to the accuracy of information requirements, termed the misinformation effect. Misinformation is distorted, false, or other erroneous or misleading information that does not reflect the true state of the world or state of mind of the person communicating the information. The misinformation effect refers to the tendency of people to recall misleading or false information introduced to them following an event instead of original …
The Information Technology Workforce: A Comparision Of Critical Skills Of Clients And Service Providers, Stephen Hawk, Kate M. Kaiser, Tim Goles, Christine V. Bullen
The Information Technology Workforce: A Comparision Of Critical Skills Of Clients And Service Providers, Stephen Hawk, Kate M. Kaiser, Tim Goles, Christine V. Bullen
Business Faculty Publications
In this article the authors explore similarities and differences in skill needs of IT service providers and the firms that providers service (clients). The results show that providers and clients are more similar than different with regard to desired skills. Client firms emphasize technical skills for new hires more than providers do despite saying that these are the skills they would outsource to providers. The results have implications for organizations’ recruiting and retention, for individuals’ career development, and for educational programs.
Organizing For Post-Implementation Erp, Kevin P. Gallagher, Vickie C. Gallagher
Organizing For Post-Implementation Erp, Kevin P. Gallagher, Vickie C. Gallagher
Business Faculty Publications
PURPOSE: The importance of involving subject matter experts (SMEs) in ERP implementations is well established. SMEs' knowledge of business and system processes are critical to conducting gap analyses and configuring enterprise systems. But what happens to SMEs on completion of the implementation phase? Prior qualitative research found that some organizations return SMEs to their old department, which can contribute to knowledge transfer; while other organizations retain the services of SMEs, to assist in ongoing efforts with support and enhancement of the systems. The purpose of this study is to understand post-implementation organizational choices - when SMEs are retained and returned. …