Management Information Systems Commons^™

Development And Implementation Of It-Enabled Business Processes: A Knowledge Structure View, Rick Brattin

Graduate Theses and Dissertations

As competitive pressures mount, organizations must continue to evolve their business processes in order to survive. Increasingly, firms are developing new IT-enabled business processes in response to rising competition, greater customer expectations, and challenging economic conditions. The success rate of these projects remains low despite much industry experience and extensive academic study. Managerial and organizational cognition represents a potentially fruitful lens for studying the design and implementation of IT-enabled business processes. This view assumes that individuals are information workers who spend their days absorbing, processing, and disseminating information as they pursue their goals and objectives. Individuals develop cognitive representations, called …

Time Waits For No One: Using Time As A Lens In Information Systems Research, Christopher M. Conway

Graduate Theses and Dissertations

Despite considerable research interest, IT projects still fail at a higher rate than other projects. Primary causes for these failures are relational, motivational, and scheduling issues on the team. Using the concept of time as a lens, the four essays in this dissertation examine how the ways that individuals and teams structure time can help explain these failures. The essays formulate the concept of temporal dissonance at the individual and team level, and explore how temporal dissonance causes negative consequences for IT workers and IT teams.

Essay one synthesizes temporal dissonance from concepts of temporal congruity and cognitive dissonance. It …