Management Information Systems Commons^™

An Examination Of The Deaf Effect Response To Bad News Reporting In Information Systems Projects, Michael John Cuellar

Computer Information Systems Dissertations

Information systems project management has historically been a problematic area. One of the reasons for this has been the issue of escalation where resources continue to be committed to a failing course of action. While many causes of escalation have been proposed, this dissertation investigates one possible cause: that the project manager may not hear, ignores or overrules a report of bad news to continue a failing course of action: the Deaf Effect response to bad news reporting. This effect has not been previously studied within the information systems literature. In this dissertation, the Deaf Effect is examined through a …