Management Information Systems Commons^™

Achieving Supply Chain Integration Using Rfid Technology: The Case Of Emerging Intelligent B-To-B E-Commerce Processes In A Living Laboratory, S. Fosso Wamba

Dr Samuel Fosso Wamba

Purpose: Despite the high operational and strategic potentials of RFID technology, very little studies have been conducted about its role as enabler of supply chain integration to achieve high-level operational efficiency. Therefore, this study is an initial effort towards bridging the existing knowledge gap in the literature. Design/methodology: This exploratory research was conducted in one retail supply chain. A multi-method approach combining a longitudinal real-life case study and a methodology integrating several steps, including a “Living Laboratory” strategy was used and involved all members of a product line to analyze in terms of their contributing activities and their interface with …