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Management Information Systems Commons™
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Articles 1 - 3 of 3
Full-Text Articles in Management Information Systems
Conflict Resolution In A Multi-Level It-Enabled Outsourcing Network: A Structured Solution Approach, Shreekant Vijaykar, Mahesh Gupta Prof., Pradip Kumar Bhaumik Dr.
Conflict Resolution In A Multi-Level It-Enabled Outsourcing Network: A Structured Solution Approach, Shreekant Vijaykar, Mahesh Gupta Prof., Pradip Kumar Bhaumik Dr.
Journal of International Technology and Information Management
Using the case study of an Indian Technology and Outsourcing Service Provider, SmartKey (real but renamed company), a technology vendor to a global healthcare provider, this paper analyses offshore outsourcing issues using IT-enabled services to gain deeper insights needed to understand the core conflict and propose a well-reasoned solution approach. Reasoning, the conscious thought process leading to a well-justified decision, is an important managerial skill required for making dynamic decisions, resolving conflicts, and thereby developing human resources. This paper explores Goldratt’s Evaporating Clouds (ECs) as a systematic approach to reasoning in particular, and as a system for developing human resource …
Healthcare System-Use Behavior: A Systematic Review Of Its Determinants, Jiming Wu
Healthcare System-Use Behavior: A Systematic Review Of Its Determinants, Jiming Wu
Journal of International Technology and Information Management
To understand patient and physician behavior, researchers have investigated the determinants of using healthcare information systems. Although this stream of research has produced important findings, it has yet to appreciably advance our understanding of system-use behavior in healthcare. To fill this gap, the current paper employs a systematic review to synthesize past research, reveal the key determinants of healthcare system usage, and illuminate a deeper understanding of the topic. This study thus helps healthcare researchers expand their baseline knowledge of these core determinants and conduct more fruitful future research on system-use behavior in healthcare.
Improving Workflow In Home Healthcare Industry: A Case Study, Mohan Rao, Norma Teran, Michael Savard
Improving Workflow In Home Healthcare Industry: A Case Study, Mohan Rao, Norma Teran, Michael Savard
Journal of International Technology and Information Management
Home healthcare industry is facing increasing pressure to change business processes and manage information flow electronically. With the help of a case example, this paper describes how a web- based system could improve the workflow communication problems in home healthcare companies. Every department of the case company has its own software to assist in everyday operations but is unable to communicate with one another electronically. All documents necessary in the coordination of care have to move physically between departments. The proposed solution is a web-based electronic form management system that would improve regulatory compliance and operating efficiency.