Management Information Systems Commons^™

Drip - Data Rich, Information Poor: A Concise Synopsis Of Data Mining, Muhammad Obeidat, Max North, Lloyd Burgess, Sarah North

Faculty Articles

As production of data is exponentially growing with a drastically lower cost, the importance of data mining required to extract and discover valuable information is becoming more paramount. To be functional in any business or industry, data must be capable of supporting sound decision-making and plausible prediction. The purpose of this paper is concisely but broadly to provide a synopsis of the technology and theory of data mining, providing an enhanced comprehension of the methods by which massive data can be transferred into meaningful information.

An Ecological Model For Digital Platforms Maintenance And Evolution, Paolo Rocchi, Paolo Spagnoletti, Subhajit Datta

Research Collection School Of Computing and Information Systems

The maintenance of software products has been studied extensively in both software engineering and management information systems. Such studies are mainly focused on the activities that take place prior to starting the maintenance phase. Their contribution is either related to the improvement of software quality or to validating contingency models for reducing maintenance efforts. The continuous maintenance philosophy suggests to shift the attention within the maintenance phase for better coping with the evolutionary trajectories of digital platforms. In this paper, we examine the maintenance process of a digital platform from the perspective of the software vendor. Based on our empirical …

Capacity Planning With Financial And Operational Hedging In Low‐Cost Countries, Lijian Chen, Shanling Li, Letian Wang

MIS/OM/DS Faculty Publications

The authors of this paper outline a capacity planning problem in which a risk-averse firm reserves capacities with potential suppliers that are located in multiple low-cost countries. While demand is uncertain, the firm also faces multi-country foreign currency exposures. This study develops a mean-variance model that maximizes the firm’s optimal utility and derives optimal utility and optimal decisions in capacity and financial hedging size. The authors show that when demand and exchange rate risks are perfectly correlated, a risk- averse firm, by using financial hedging, will achieve the same optimal utility as a risk-neutral firm. In this paper as well, …

Intent-Based User Segmentation With Query Enhancement, Wei Xiong

Dissertations

With the rapid advancement of the internet, accurate prediction of user's online intent underlying their search queries has received increasing attention from the online advertising community. As a rich source of information on web user's behavior, query logs have been leveraged by advertising companies to deliver personalized advertisements. However, a typical query usually contains very few terms, which only carry a small amount of information about a user's interest. The tendency of users to use short and ambiguous queries makes it difficult to fully describe and distinguish a user's intent. In addition, the query feature space is sparse, as only …

A Retail Bank's Bpm Experience, Shankararaman, Venky, Gottipati Swapna, Randall E. Duran

Research Collection School Of Computing and Information Systems

This real-life case study, which was undertaken by a leading financial services group in the Asia-Pacific region, is used to demonstrate the innovative use of BPM (Business Process Management) technology in a competitive business area. It describes how a BPM project, within the Application Verification and Capture (AVC), was conceived, designed and implemented in order to deliver strategic value to the organization. Hereafter, the financial services group will be referred to as “the bank”. The AVC project was targeted at one of the bank's processes called the Application Verification and Capture (AVC) process for unit trust products. This process involved …

Personality And Programming, Amy B. Woszczynski, Tracy C. Guthrie, Sherri Shade

Sherri Shade

Information systems students continue to struggle to successfully complete computer programming classes. Learning how to program is difficult, and failure and attrition rates in college level programming classes remain at an unacceptably high rate. Since many IS students take a programming course as part of their program of study, IS educators should better understand why IS students tend to achieve low success rates in programming courses and what can be done to improve success rates. Little research to date has addressed potential reasons for student failure in programming principles courses. Many educators simply assume that high failure rates are acceptable …

A Call To Is Educators To Respond To The Voices Of Women In Information Security, Amy B. Woszczynski, Sherri Shade

Sherri Shade

Much prior research has examined the dearth of women in the IT industry. The purpose of this study is to examine the perceptions of women in IT within the context of information security and assurance. This paper describes results from a study of a relatively new career path to see if there are female-friendly opportunities that have not existed in previous IT career paths. Research methodology focuses on a qualitative analysis of in-depth interviews with women who are self-described information security professionals. A primary goal of the study is to understand the perceptions of women in information security and determine …

Architectural Control And Value Migration In Layered Ecosystems: The Case Of Open-Source Cloud Management Platforms, Richard Tee, C. Jason Woodard

C. Jason Woodard

Our paper focuses on strategic decision making in layered business ecosystems, highlighting the role of cross-layer interactions in shaping choices about product design and platform governance. Based on evidence from the cloud computing ecosystem, we analyze how concerns about architectural control and expectations regarding future value migration influence the design of product interfaces and the degree of openness to external contributions. We draw on qualitative longitudinal data to trace the development of two open-source platforms for managing cloud-based computing resources. We focus in particular on the emergence of a layered "stack" in which these platforms must compete with both vertically …

Competition Policy And The Technologies Of Information, Herbert J. Hovenkamp

All Faculty Scholarship

When we speak about information and competition policy we are usually thinking about oral or written communications that have an anticompetitive potential, and mainly in the context of collusion of exclusionary threats. These are important topics. Indeed, among the most difficult problems that competition policy has had to confront over the years is understanding communications that can be construed as either threats to exclude or as offers to collude or facilitators of collusion.

My topic here, however, is the relationship between information technologies and competition policy. Technological change can both induce and undermine the use of information to facilitate anticompetitive …

Principles Of Incident Response And Disaster Recovery, Michael Whitman, Herbert Mattord

Herbert J. Mattord

Are you ready to respond to an unauthorized intrusion to your computer network or server? Principles of Incident Response and Disaster Recovery presents methods to identify vulnerabilities and take appropriate countermeasures to prevent and mitigate failure risks for an organization. Not only does book present a foundation in disaster recovery principles and planning, but it also emphasizes the importance of incident response minimizing prolonged downtime that can potentially lead to irreparable loss. This book is the first of its kind to address the overall problem of contingency planning rather than focusing on specific tasks of incident response or disaster recovery.

Management Of Information Security, 1st Edition, Michael Whitman, Herbert Mattord

Herbert J. Mattord

Management of Information Security is designed for senior and graduate-level business and information systems students who want to learn the management aspects of information security. This text takes a "view from the top" and presents important information for future managers regarding information security. The material covered in this text is often part of a capstone course in an information security.

Management Of Information Security, 2nd Edition, Michael Whitman, Herbert Mattord

Herbert J. Mattord

Information security-driven topic coverage is the basis for this updated book that will benefit readers in the information technology and business fields alike. Management of Information Security, provides an overview of information security from a management perspective, as well as a thorough understanding of the administration of information security. Written by two Certified Information Systems Security Professionals (CISSP), this book has the added credibility of incorporating the CISSP Common Body of Knowledge (CBK), especially in the area of information security management. The second edition has been updated to maintain the industry currency and academic relevance that made the previous edition …

Guide To Firewalls And Network Security: Intrusion Detection And Vpns, 2nd Edition, Michael Whitman, Herbert Mattord, Richard Austin, Greg Holden

Herbert J. Mattord

Firewalls are among the best-known security tools in use today, and their critical role in information security continues to grow. However, firewalls are most effective when they are backed by effective security planning, a well-designed security policy, and when they work in concert with anti-virus software, intrusion detection systems, and other tools. This book aims to explore firewalls in the context of these other elements, providing readers with a solid, in-depth introduction to firewalls that focuses on both managerial and technical aspects of security. Coverage includes packet filtering, authentication, proxy servers, encryption, bastion hosts, virtual private networks (VPNs), log file …

Principles Of Information Security, 3rd Edition, Michael Whitman, Herbert Mattord

Herbert J. Mattord

Explore the field of information security and assurance with this valuable resource that focuses on both the managerial and technical aspects of the discipline. Principles of Information Security, Third Edition builds on internationally recognized standards and bodies of knowledge to provide the knowledge and skills that information systems students need for their future roles as business decision-makers. Coverage includes key knowledge areas of the CISSP (Certified Information Systems Security Professional), as well as risk management, cryptography, physical security, and more. The third edition has retained the real-world examples and scenarios that made previous editions so successful, but has updated the …

Management Of Information Security, 3rd Edition, Michael Whitman, Herbert Mattord

Herbert J. Mattord

Management of Information Security, Third Edition focuses on the managerial aspects of information security and assurance. Topics covered include access control models, information security governance, and information security program assessment and metrics. Coverage on the foundational and technical components of information security is included to reinforce key concepts. This new edition includes up-to-date information on changes in the field such as revised sections on national and international laws and international standards like the ISO 27000 series. With these updates, Management of Information Security continues to offer a unique overview of information security from a management perspective while maintaining a finger …

Principles Of Information Security, 2nd Edition, Michael Whitman, Herbert Mattord

Herbert J. Mattord

Principles of Information Security examines the field of information security to prepare information systems students for their future roles as business decision-makers. This textbook presents a balance of the managerial and the technical aspects of the discipline and addresses knowledge areas of the CISSP (Certified Information Systems Security Professional) certification throughout. The authors discuss information security within a real-world context, by including examples of issues faced by today's professionals and by including tools, such as an opening vignette and "Offline" boxes with interesting sidebar stories in each chapter. Principles of Information Security also offers extensive opportunities for hands-on work.

Roadmap To Information Security: For It And Infosec Managers, Michael Whitman, Herbert Mattord

Herbert J. Mattord

Roadmap to Information Security: For IT and Infosec Managers provides a solid overview of information security and its relationship to the information needs of an organization. Content is tailored to the unique needs of information systems professionals who find themselves brought in to the intricacies of information security responsibilities. The book is written for a wide variety of audiences looking to step up to emerging security challenges, ranging from students to experienced professionals. This book is designed to guide the information technology manager in dealing with the challenges associated with the security aspects of their role, providing concise guidance on …

Principles Of Information Security, 4th Edition, Michael Whitman, Herbert Mattord

Herbert J. Mattord

The fourth edition of Principles of Information Security explores the field of information security and assurance with updated content including new innovations in technology and methodologies. Students will revel in the comprehensive coverage that includes a historical overview of information security, discussions on risk management and security technology, current certification information, and more. The text builds on internationally-recognized standards and bodies of knowledge to provide the knowledge and skills students need for their future roles as business decision-makers. Information security in the modern organization is a management issue which technology alone cannot answer; it is a problem that has important …

The Promises And Challenges Of Innovating Through Big Data And Analytics In Healthcare, Donald E. Wynn, Renée M. E. Pratt

MIS/OM/DS Faculty Publications

In this article, we present the promises and challenges of big data and analytics (BD&A) in healthcare, informed by our observations of and interviews with healthcare providers in the US and European Union (EU). We then provide a set of recommendations for capitalizing on the extraordinary innovation opportunities available through big data.

Increasing Adolescent Interest In Computing Through The Use Of Social Cognitive Career Theory, Osama Eljabiri

Dissertations

While empirical research efforts are sufficient to provide evidence of the role of most constructs in the Social Cognitive Career Theory (SCCT), this dissertation shifts the research focus and finds serious shortcomings in defining the construct of computer technology learning experiences design.

The purpose of this dissertation is to investigate whether, and to what extent, the proposed SCCT-enhanced framework can increase self-efficacy and interest of pre-college and college students in computer-based technology through the newly proposed “Learning Experiences” construct; in particular, whether it can reduce the gender gaps.

As a result of a comprehensive literature review, the dissertation connects learning, …

Svmaud: Using Textual Information To Predict The Audience Level Of Written Works Using Support Vector Machines, Todd Will

Dissertations

Information retrieval systems should seek to match resources with the reading ability of the individual user; similarly, an author must choose vocabulary and sentence structures appropriate for his or her audience. Traditional readability formulas, including the popular Flesch-Kincaid Reading Age and the Dale-Chall Reading Ease Score, rely on numerical representations of text characteristics, including syllable counts and sentence lengths, to suggest audience level of resources. However, the author’s chosen vocabulary, sentence structure, and even the page formatting can alter the predicted audience level by several levels, especially in the case of digital library resources. For these reasons, the performance of …

Rethinking Fs-Isac: An It Security Information Sharing Network Model For The Financial Services Sector, Charles Zhechao Liu, Humayun Zafar, Yoris A. Au

Faculty Articles

This study examines a critical incentive alignment issue facing FS-ISAC (the information sharing alliance in the financial services industry). Failure to encourage members to share their IT security-related information has seriously undermined the founding rationale of FS-ISAC. Our analysis shows that many information sharing alliances’ membership policies are plagued with the incentive misalignment issue and may result in a “free-riding” or “no information sharing” equilibrium. To address this issue, we propose a new information sharing membership policy that incorporates an insurance option and show that the proposed policy can align members’ incentives and lead to a socially optimal outcome. Moreover, …

A Comparative Review Of Information Technology Project Management In Private And Public Sector Organization, Muhammad Obeidat, Max North

Faculty Articles

Both private and public sector organizations tend to recognize the prominence of information technology within project management techniques and practices. The primary objective of this paper is to present a comparative review of information technology within project management in private and public sectors. Moreover, this research provides an extensive review of related topics such as the evolution of information technology, factors contributing to project abandonment, and the tools and techniques of management that effect project success. In conclusion, the authors present a variety of practical and effective guidelines and recommend approaches for the successful deployment of information technology within project …

Mini-Track Introduction: Information Economics, Competition, Regulation, Law And Society, Eric K. Clemons, Robert John Kauffman, Thomas A. Weber

Research Collection School Of Computing and Information Systems

This mini-track is informed by the most modern thinking in information economics and competitive strategy, and includes many interdisciplinary applications of IS and technology.