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Full-Text Articles in Management Information Systems

Communication And Effectiveness In A Us Nursing Home Quality-Improvement Collaborative, Priscilla Arling, Kathleen Abrahamson, Edward J. Miech, Thomas S. Inui, Greg Arling Jun 2015

Communication And Effectiveness In A Us Nursing Home Quality-Improvement Collaborative, Priscilla Arling, Kathleen Abrahamson, Edward J. Miech, Thomas S. Inui, Greg Arling

Priscilla Arling

In this study, we explored the relationship between changes in resident health outcomes, practitioner communication patterns, and practitioner perceptions of group effectiveness within a quality-improvement collaborative of nursing home clinicians. Survey and interview data were collected from nursing home clinicians participating in a quality-improvement collaborative. Quality-improvement outcomes were evaluated using US Federal and State minimum dataset measures. Models were specified evaluating the relationships between resident outcomes, staff perceptions of communication patterns, and staff perceptions of collaborative effectiveness. Interview data provided deeper understanding of the quantitative findings. Reductions in fall rates were highest in facilities where respondents experienced the highest levels …


Knowledge Sharing And Knowledge Management System Avoidance: The Role Of Knowledge Type And The Social Network In Bypassing An Organizational Knowledge Management System, Susan A. Brown, Alan R. Dennis, Diana Burley, Priscilla Arling Jun 2015

Knowledge Sharing And Knowledge Management System Avoidance: The Role Of Knowledge Type And The Social Network In Bypassing An Organizational Knowledge Management System, Susan A. Brown, Alan R. Dennis, Diana Burley, Priscilla Arling

Priscilla Arling

Knowledge sharing is a difficult task for most organizations, and there are many reasons for this. In this article, we propose that the nature of the knowledge shared and an individual's social network influence employees to find more value in person-to-person knowledge sharing, which could lead them to bypass the codified knowledge provided by a knowledge management system (KMS). We surveyed employees of a workman's compensation board in Canada and used social network analysis and hierarchical linear modeling to analyze the data. The results show that knowledge complexity and knowledge teachability increased the likelihood of finding value in person-to-person knowledge …


A Lexical Approach To Classifying Computer Games, Xiaowen Fang, Susy S. Chan, Chitra Nair Apr 2015

A Lexical Approach To Classifying Computer Games, Xiaowen Fang, Susy S. Chan, Chitra Nair

Xiaowen Fang

According to the Entertainment Software Association (2009), more than two-thirds of all American households play computer games. This vast audience is fueling the growth of the multi-billion dollar computer game industry and bringing jobs to communities across the nation. The rising popularity and proliferation of computer games call for systematic research on the design of computer games and their impact on game players. Systematic research on computer games inevitably requires an accurate description of the traits or characteristics of games. However, the traits of computer games haven’t been well studied. Currently, computer games are often classified into genres by the …


It Project Managers' Perceptions And Use Of Virtual Team Technologies, Catherine Beise, Fred Niederman, Herbert Mattord May 2014

It Project Managers' Perceptions And Use Of Virtual Team Technologies, Catherine Beise, Fred Niederman, Herbert Mattord

Herbert J. Mattord

This paper presents the results of a case study pertaining to the use of information and communication media to support a range of project management tasks. A variety of electronic communication tools have evolved to support collaborative work and virtual teams. Few of these tools have focused specifically on the needs of project managers. In an effort to learn how practicing IT project managers employ these tools, data were collected at a North American Fortune 500 industrial company via interviews with IT project managers regarding their use and perceptions of electronic media within the context of their work on project …


Analysis United Kingdom And United States Healthcare, Joyce K. Kutin Jan 2013

Analysis United Kingdom And United States Healthcare, Joyce K. Kutin

Joyce K Kutin RN, MSN, MOL

United Kingdom and the United States are two dissimilar health systems each having uniquely differing focuses, where the primary differences are a parliamentary verses a republic government application toward the socioeconomic requirements of the populace. The United Kingdom’s National Health Service interprets health care as a public service rather than the commodity. The United States healthcare system is riddled with disparities regarding quality, access and cost. The socioeconomic poor and or homeless are less likely to utilize the healthcare system when compared to others who are more fortunate. Health care systems are facing the same challenges around the world with …


A Preliminary Framework For Usability Analysis In Healthcare, Surendra Sarnikar, Maureen Murphy Mar 2012

A Preliminary Framework For Usability Analysis In Healthcare, Surendra Sarnikar, Maureen Murphy

Surendra Sarnikar

We propose a usability analysis framework for healthcare information technology to help identify potential errors and evaluate their impact on medical processes.


Czym Są Badania Jakościowe, Dariusz Jemielniak Jan 2012

Czym Są Badania Jakościowe, Dariusz Jemielniak

Dariusz Jemielniak

Wstęp do podręcznika "Badania jakościowe: Podejścia i teorie" przybliża problematykę badań jakościowych i metodologii jakościowej.


High-Tech Environments: To Boldly Go, Dariusz Jemielniak, Abigail Marks Jan 2012

High-Tech Environments: To Boldly Go, Dariusz Jemielniak, Abigail Marks

Dariusz Jemielniak

No abstract provided.


Information Sharing Under Mixed Cooperative And Competitive Reward Structures, Shahla Ghobadi Dr Dec 2011

Information Sharing Under Mixed Cooperative And Competitive Reward Structures, Shahla Ghobadi Dr

shahla ghobadi Dr

With regard to the increased application of team-based organizational structures, great attention has been devoted to research on work groups. A growing body of literature indicates the crucial role of cooperative or competitive reward structures in determining information sharing patterns, and in turn group performance. The real situations are, however, a mixture of cooperative and competitive- coopetitive- reward structures in different intensities and mix. This study aims to provide a better understanding of coopetitive structures and their impact on group interactions. More specifically, this study investigates how two types of coopetitive reward structures (dominant cooperative and dominant competitive reward structures) …


Leaders Of Today Are Challenged By Generation X Workforce Retention, Joyce K. Kutin Sep 2011

Leaders Of Today Are Challenged By Generation X Workforce Retention, Joyce K. Kutin

Joyce K Kutin RN, MSN, MOL

Many organizations today are comprised of a culturally diverse workforce. In addition to organizational diversity related to gender, ethnicity, race, or religious beliefs, there are also four different generations working side by side. Today’s workforce includes the Silent Generation, the Baby Boomers, Generation X, and Generation Y. The Silent Generation is known for their lifestyle approach of consistency, uniformity, conformity, law and order, hard work and playing by the rules. Baby Boomers were the first generation to grow up with television; they were the first to have broad access to news, issues, advertising, and a variety of programming. Generation X …


Analyzing The Role Of Icts In The Tunisian And Egyptian Unrest From An Information Warfare Perspective, Brett Van Niekerk, Kiru Pillay, Manoj Maharaj Jan 2011

Analyzing The Role Of Icts In The Tunisian And Egyptian Unrest From An Information Warfare Perspective, Brett Van Niekerk, Kiru Pillay, Manoj Maharaj

Manoj Maharaj

In January 2011, the Tunisian government stepped down after weeks of protests; this was followed by unrest and protests in Egypt against the Egyptian government, leading also to the resignation of its president. Demonstrations in both countries were facilitated in some part by the online social media and related information and communications technologies that impacted the flow of information. The manner in which the information and communication technologies were employed suggests that the uprisings were a form of social information warfare. To provide an alternative understanding of the role of technology and information in the events that led to the …


The Information Warfare Lifecycle Model, Manoj Maharaj, Brett Van Nikerk Jan 2011

The Information Warfare Lifecycle Model, Manoj Maharaj, Brett Van Nikerk

Manoj Maharaj

No abstract provided.


Strategic Planning For Digital Convergence In South African Businesses, Manoj Maharaj, Kiru Pillay Jan 2011

Strategic Planning For Digital Convergence In South African Businesses, Manoj Maharaj, Kiru Pillay

Manoj Maharaj

No abstract provided.


Ssrn As An Initial Revolution In Academic Knowledge Aggregation And Dissemination, David Bray, Sascha Vitzthum, Benn Konsynski Jan 2010

Ssrn As An Initial Revolution In Academic Knowledge Aggregation And Dissemination, David Bray, Sascha Vitzthum, Benn Konsynski

Sascha Vitzthum

Within this paper we consider our results of using the Social Science Research Network (SSRN) over a period of 18 months to distribute our working papers to the research community. Our experiences have been quite positive, with SSRN serving as a platform both to inform our colleagues about our research as well as inform us about related research (through email and telephoned conversations of colleagues who discovered our paper on SSRN). We then discuss potential future directions for SSRN to consider, and how SSRN might well represent an initial revolution in 21st century academic knowledge aggregation and dissemination. Our paper …


Temporal And Spatial Shifts Within Playful Work, Carolyn Hunter, Dariusz Jemielniak, Agnieszka Postuła Jan 2010

Temporal And Spatial Shifts Within Playful Work, Carolyn Hunter, Dariusz Jemielniak, Agnieszka Postuła

Dariusz Jemielniak

Purpose – The purpose of this paper is to present the results of a qualitative study of software engineers' playful behaviors at work. Design/methodology/approach – The interviewed software engineers come from two European and three American companies. The research is based on ethnographical data, gathered in two longitudinal studies2005-2008 . The methods used in the study include open-ended unstructured interviews, participant observations, stories collection, and shadowings. Findings – It is found that the currently dominant theory of normative control explaining software engineers workplace diminishes leisure and entertainment attributes of knowledge work. Fun at workplace is discovered to be an important, …


Managing Incompatible Impacts Of Organizational Values On Knowledge Sharing, Shahla Ghobadi Dr Sep 2009

Managing Incompatible Impacts Of Organizational Values On Knowledge Sharing, Shahla Ghobadi Dr

shahla ghobadi Dr

At any given time the two rival organizational values cooperation and competition coexist in any team and/or organization in different intensities and mix, depending on both internal factors (e.g., culture, task dimensions of accuracy and speed) and external factors (e.g., market and competitive forces). However, determining that desirable intensity and mix of these two values seems to be a challenging task in the current literature and no explicit method currently exists for measuring factors that may lead to determination of such desirable mix. Considering the crucial impacts of these values on organizational behaviours, this in turn may result in loss …


Time As Symbolic Currency In Knowledge Work, Dariusz Jemielniak Jan 2009

Time As Symbolic Currency In Knowledge Work, Dariusz Jemielniak

Dariusz Jemielniak

The paper discusses the issue of time slips in software development. Increasing time sacrifices toward work constitutes an important part of modern organizational environment. In fact, the reign over time is a crucial element in controlling the labor process. Yet a lack of cultural studies covering different approaches to this issue remains—particularly those focusing on high-skilled salaried workers. This article is a small attempt to fill this gap, based on an analysis of unstructured qualitative interviews with high-tech professionals from a B2B software company. It focuses on the issue of timing in IT projects, as perceived by software engineers. The …


Knowledge Management: Fad Or Enduring Organizational Concept?, Dariusz Jemielniak, Jerzy Kociatkiewicz Jan 2009

Knowledge Management: Fad Or Enduring Organizational Concept?, Dariusz Jemielniak, Jerzy Kociatkiewicz

Dariusz Jemielniak

Knowledge management and knowledge-intensive work are two of today’s hot buzzwords, though both already have a history of managerial usage. While some authors claim that knowledge is the most important organizational asset in contemporary society, others retort that much of knowledge management literature and practical solutions are just perfunctory and propagandist and many, if not most, managerial polices rely on manipulation of emotions and identity creation. This chapter aims to capitalize on this fascinating and timely research area. We want to present the current business fad of knowledge-management in terms of excess and forgetful repetition of ideas. We look at …


Towards Self-Organizing, Smart Business Networks: Let’S Create ‘Life’ From Inert Information, David Bray, Benn Konsynski Nov 2008

Towards Self-Organizing, Smart Business Networks: Let’S Create ‘Life’ From Inert Information, David Bray, Benn Konsynski

David A. Bray

We review three different theories that can inform how researchers can determine the performance of smart business networks, to include: (1) the Theory of Evolution, (2) the Knowledge-Based Theory of the Firm, and (3) research insights into computers and cognition. We suggest that each of these theories demonstrate that to be generally perceived as smart, an organism needs to be self-organizing, communicative, and tool-making. Consequentially, to determine the performance of a smart business network, we suggest that researchers need to determine the degree to which it is self-organizing, communicative, and tool-making. We then relate these findings to the Internet and …


Little Johnny And The Wizard Of Os: The Pc User As A Fool Hero, Dariusz Jemielniak Jan 2008

Little Johnny And The Wizard Of Os: The Pc User As A Fool Hero, Dariusz Jemielniak

Dariusz Jemielniak

This chapter is an attempt to analyze the social perception of a computer user as a fool in the eyes of IT support professionals. It relies on a storytelling analysis of anecdotes and horror stories of really stupid users, shared by IT support people on the Internet fora.


Praca Oparta Na Wiedzy. Praca W Przedsiębiorstwach Wiedzy Na Przykładzie Organizacji High-Tech, Dariusz Jemielniak Jan 2008

Praca Oparta Na Wiedzy. Praca W Przedsiębiorstwach Wiedzy Na Przykładzie Organizacji High-Tech, Dariusz Jemielniak

Dariusz Jemielniak

No abstract provided.


Software Engineers Or Artists? Programmers’ Identity Choices, Dariusz Jemielniak Jan 2008

Software Engineers Or Artists? Programmers’ Identity Choices, Dariusz Jemielniak

Dariusz Jemielniak

This paper explores how assigning software developers the identity of “engineers” metes out specific assumptions about IT projects. To this end, the paper describes an alternative metaphor of programming as art, which is commonly used by the programmers interviewed. In addition, the discussion draws conclusions from the discrepancies between the two views as well as from the proposed metaphor, explaining organizational reluctance to aesthetical vocabulary. This paper discusses occupational identity—emphasizing the identity of programmers—using qualitative research methods. As such, it enriches the literature currently available on this profession.


Sources Of Uncertainty In Project Management: A “Real Life” Account, Dominika Latusek, Dariusz Jemielniak Jan 2008

Sources Of Uncertainty In Project Management: A “Real Life” Account, Dominika Latusek, Dariusz Jemielniak

Dariusz Jemielniak

Although the studies of IT project management abound, they rarely present in one study the perspective of both the customers and the providers. The very relation between customers and provides has been rather rarely explored (Latusek and Jemielniak, 2007). It may be partially due to the fact that usually neither clients, nor providers, are willing to let outsiders into the details of the project. Through this paper we want to take advantage of our unique research setting in which we were allowed to interview representatives of both parties. Through presenting their stories we wish to cast light on the actual …


Action Research W Teorii Organizacji I Zarządzania, Dariusz Jemielniak, Aleksander Chrostowski Dec 2007

Action Research W Teorii Organizacji I Zarządzania, Dariusz Jemielniak, Aleksander Chrostowski

Dariusz Jemielniak

Niniejszy artykuł ma na celu zwięzłe opisanie metody Action Research w teorii organizacji i zarządzania. Poprzez przybliżenie założeń, aksjomatów, celów i his-torii AR, tekst umożliwia zrozumienie filozofii tego podejścia. AR jest pokazane jako metoda umożliwiająca połączenie dwóch pozornie rozłącznych sposobów uprawiania pracy naukowej: podejścia praktycznego, nastawionego na rozwią-zywanie realnych problemów świata (czasami uznawanego za nienaukowe i nad-miernie przyziemne) z podejściem teoretycznym, nastawionym przede wszyst-kim na tworzenie abstrakcyjnych modeli i analiz umożliwiających generalizacje (czasami uznawanym za niepraktyczne i nadmiernie oderwane od realiów). Na podstawie akademickiego i biznesowego doświadczenia autorów AR jest przedsta-wiony jako atrakcyjny, spójny sposób uprawiania pracy badawczej i konsultingu.


Menedżerowie W Oczach Informatyków, Dariusz Jemielniak Jan 2007

Menedżerowie W Oczach Informatyków, Dariusz Jemielniak

Dariusz Jemielniak

Niniejszy artykuł prezentuje wyniki jakościowej, etnograficznej analizy relacji menedżerowie-programiści w projektach informatycznych. Opisuje percepcję przełożonych w oczach informatyków.


Zarządzanie Wiedzą W Powiązaniu Z Hpws: Zastosowanie W Spółkach High-Tech, Dariusz Jemielniak Jan 2007

Zarządzanie Wiedzą W Powiązaniu Z Hpws: Zastosowanie W Spółkach High-Tech, Dariusz Jemielniak

Dariusz Jemielniak

No abstract provided.


Managers As Lazy, Stupid Careerists? Contestation And Stereotypes Among Software Engineers, Dariusz Jemielniak Jan 2007

Managers As Lazy, Stupid Careerists? Contestation And Stereotypes Among Software Engineers, Dariusz Jemielniak

Dariusz Jemielniak

Purpose – The purpose of this paper is to present the results of a qualitative study of software engineers' perception of dress code, career, organizations, and of managers. Design/methodology/approach – The software engineers interviewed work in three European and two US companies. The research is based on ethnographic data, gathered in two longitudinal studies during the period2001-2006 . The methods used in the study include open-ended unstructured interviews, participant observation, collection of stories, and shadowing. Findings – It was found that the majority of software engineers denounce formal dress-codes. The notion of career was defined by them mostly in terms …


(Dis)Trust In Software Projects: A Thrice Told Tale: On Dynamic Relationships Between Software Engineers, It Project Managers, And Customers, Dariusz Jemielniak, Dominika Latusek Jan 2007

(Dis)Trust In Software Projects: A Thrice Told Tale: On Dynamic Relationships Between Software Engineers, It Project Managers, And Customers, Dariusz Jemielniak, Dominika Latusek

Dariusz Jemielniak

Software development traditionally has been a field particularly prone to delays, exceeding budgets, and misunderstandings (May 1998; Connel, 2001; Humphrey, 2002; Goodwin, 2002; Kesteloot, 2003). Only 1/4 of IT projects is completed successfully – i.e. in time, with the assumed cost, and fulfilling the promised functionality (Smith and Keil, 2003). Although there is some improvement over the last years, software creation is still one of the most unpredictable businesses in the world. It should not be surprising then that high-tech environment often is described as stressful an demanding (Kunda, 1992; Hochschild, 1997; Perlow, 1998; Cooper, 2000; Jemielniak, 2005). It is …


The Attitudes Of Educators To Information Technology Adoption In Schools Settings, Manoj Maharaj, Wesley Govender Jan 2005

The Attitudes Of Educators To Information Technology Adoption In Schools Settings, Manoj Maharaj, Wesley Govender

Manoj Maharaj

No abstract provided.


The Final Countdown To Y2k: Is Your Small Business Ready?, Douglas J. Swanson Ed.D Apr Jul 1999

The Final Countdown To Y2k: Is Your Small Business Ready?, Douglas J. Swanson Ed.D Apr

Douglas J. Swanson, Ed.D APR

No abstract provided.