Labor Relations Commons^™

Still A Coordinated Model? Market Liberalization And The Transformation Of Employment Relations In The German Telecommunications Industry, Virginia Doellgast

Virginia Doellgast

This paper examines recent changes in collective bargaining and employer strategies in the German telecommunications industry following market liberalization in the late 1990s. Germany’s distinctive co-determination and vocational training institutions encouraged large firms to adopt employment systems in technician and call center workplaces that relied on high levels of worker skill and discretion. However, organizational restructuring is undermining these gains, as firms use outsourcing and the creation of subsidiaries to escape or weaken company-level collective agreements. These trends have substantially weakened unions and contributed to the further disorganization of coordinated bargaining structures. Findings are based on interviews with union and …

Introduction: Institutional Change And Labor Market Segmentation In European Call Centers, Virginia Doellgast, Rosemary Batt, Ole H. Sorensen

Virginia Doellgast

This article examines the dynamics of workplace change in European call centers. Survey data and case studies from Austria, Denmark, France, Germany, the Netherlands and Spain show large national and sectoral differences in institutional inclusiveness and labor market segmentation. These reflect variation in the institutional constraints and resources available to employers and unions as they adjust to market changes. However, union strategies to organize new groups and close gaps in existing regulations are becoming increasingly important as restructuring undermines traditional forms of bargaining power.

Unions, Markets, And Democracy In Latin America, Maria Lorena Cook

Maria Lorena Cook

[Excerpt] In the 1990s scholars of Latin America moved from a concern with democratization to a focus on the implementation of market economic reforms. With this shift, the appreciation of labor unions' value to society was lost. Whereas earlier analyses of democratic transitions recognized organized labor's important role in bringing an end to dictatorships, later studies of market reform viewed labor organizations as either obstacles to be overcome, "losers" to be compensated, or simply irrelevant.

Perhaps more important than scholarship's neglect of labor unions is the neglect that is reflected in policies toward labor in the region. Economic and labor …

Relaciones Industriales En America Del Norte: Sindicalismo Y Sector Automotriz En Los Estados Unidos [Industrial Relations In North America: Unions And The Auto Sector In The United States], Maria Lorena Cook

Maria Lorena Cook

[Excerpt] Este trabajo empieza por describir algunas de las tendencias generates de cambio que se han generado en los mercados de trabajo y en las relaciones industriales a nivel nacional en los Estados Unidos a raiz de los procesos de globalizacion en los ultimos anos, tomando como ejemplo el caso del sector automotriz. Tambien se consideran algunas de las respuestas y estrategias de los sindicatos norteamericanos frente a estos cambios: las de la AFL-CIO a nivel central, y las del sindicato del sector automotriz, el United Automobile Workers, o UAW. Los cambios que se han generado en los ultimos anos …

A Diversity Of New Work Organization: Human-Centered, Lean, And In-Between, Lowell Turner, Peter Auer

Lowell Turner

Lean production, from Toyota, is said to be paradigmatic for future production organization in the auto industry. This article challenges that view. Case studies at auto plants in the U.S., Germany, and Sweden show a wide diversity of developing new work organization. Not only are there differences across countries, there are also substantial and persistent variations across firms and even individual plants. No single model of production is yet emerging from this diversity. Although there are common elements such as team and group work, just-in-time delivery, and "total quality management", the actual shape of new work organization depends on a …

Institutions And Activism: Crisis And Opportunity For A German Labor Movement In Decline, Lowell Turner

Lowell Turner

In recent decades, German unions have rested on their institutional laurels even as the ground has slipped away. This article analyzes two recent innovative campaigns based on grassroots mobilization that, the author argues, offer possibilities for renewed union strength. A breakthrough campaign against a militantly anti-union firm in the retail industry demonstrates the potential for a German brand of social movement unionism. The story line and institution-building strategy of this campaign fall entirely outside the framework of traditional German industrial relations. A second, very different campaign, from deep inside that traditional framework, has mobilized union members in Nordrhein-Westfalen (IG Metall’s …

Introduction: Institutional Change And Labor Market Segmentation In European Call Centers, Virginia Doellgast, Rosemary Batt, Ole H. Sorensen

Rosemary Batt

This article examines the dynamics of workplace change in European call centers. Survey data and case studies from Austria, Denmark, France, Germany, the Netherlands and Spain show large national and sectoral differences in institutional inclusiveness and labor market segmentation. These reflect variation in the institutional constraints and resources available to employers and unions as they adjust to market changes. However, union strategies to organize new groups and close gaps in existing regulations are becoming increasingly important as restructuring undermines traditional forms of bargaining power.